HZ_CUST_ACCOUNT_SITE_V2PUB.update_cust_site_use fails with no customer

Hoping someone can help me here.
I'm using theHZ_CUST_ACCOUNT_SITE_V2PUB.get_cust_site_use_rec to successfully retrieve a cust_site_use record from the database.
I then update one column and use HZ_CUST_ACCOUNT_SITE_V2PUB.update_cust_site_use to try and update the record back to the database and I get
"No Customer Site Use Was Found with ID <number>"
This doesn't make any sense, I retrieved the record using the get api, so I know it's there ?
From googling around someone has suggested that the retrieve API uses HZ_CUST_SITE_USES_ALL and the update API uses HZ_CUST_SITE_USES
HZ_CUST_SITE_USES has no records in it, so if this is true, then that's why it fails.
Can anyone shed any light on this ?
Thanks a lot
Scott

Set the org context before running the TCA API:
FND_GLOBAL.APPS_INITIALIZE(<user_id>,<resp_id>,<application_id>);
MO_GLOBAL.INIT('AR');
MO_GLOBAL.SET_POLICY_CONTEXT('S', <org_id>);

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Hi Andreas,
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http://social.msdn.microsoft.com/Forums/sqlserver/en-US/40ee7eff-5ec1-426f-a1a8-ab85b40b51aa/error-variable-can-not-be-found-while-executing-package-from-the-net-code?forum=sqlintegrationservices
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Resolution History
18-OCT-06 20:36:05 GMT
Can you easily recover from, bypass or work around the problem? = NO
Does your system or application continue normally after the problem occurs? =
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### Informational Only:Warning Presented to Customer ###
You chose 'Other technical issues with this product' from the Type of Problem
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Registered a concurrent process with XML template , and running the process
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### Instance Name(s) and Type of System(s) Where Error Occurs ###
Lunix, 11.5.10 on 10g
### Recent Changes to this Environment ###
None
### Workarounds Used ###
None
### How is this Issue Impacting Your Business ###
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Contact me via : MetaLink
18-OCT-06 20:48:07 GMT
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C:\Documents_and_Settings\broy\BareEscentuals\Reports\Errors\XML_Pub1.bmp
18-OCT-06 20:49:14 GMT
The customer : [email protected] : has uploaded the following file via MetaLink:
C:\Documents_and_Settings\broy\BareEscentuals\Reports\Errors\XMLPublisher_java.t
xt
18-OCT-06 21:17:26 GMT
Hi Bashobi,
Thank you for using MetaLink. We are currently reviewing/researching the situation and will update the SR as soon as we have relevant information
Best Regards,
Bill
Oracle Support Services
STATUS
=======
@WIP -- Work In Progress
18-OCT-06 21:18:04 GMT
Email Update button has been pressed: Sending email to [email protected].
18-OCT-06 21:21:45 GMT
ISSUE CLARIFICATION
====================
On 11.5.10.2 in Production:
Find concurrent process for XML Publisher fails with warning. Cannot see Diagnostics
--> XML output completely. Only first page visible. Buttons and Menu items
disabled not allowing to view the whole XML file to troubleshoot for
correct/incorrect tags.
EXPECTED BEHAVIOR
Expect the processes run successfully
STEPS
The issue can be reproduced at will with the following steps:
1. Registered a concurrent process with XML template .
2. Run the process from Receivables Manager responsibility.
3. Ran concurrent process for
1) Standard RAXINV report , with output method as 'XML'
2) Customised RAXINV report, with output method as 'XML'
BUSINESS IMPACT
The issue has the following business impact:
Business is readying for CRP3, so would like to have reports ready by then.
ACTION PLAN
============
Hi Bashobi,
1. Can you reproduce the issue from sysadmin responsibility with Active users report? if yes
please upload OPP log file after reproduce it and upload the request log file.
Thanks.
18-OCT-06 23:09:02 GMT
New info : [email protected] : Did the same as suggested, Request
completes successfully.
But what is the relation between Active Users report and a report sent via XML
Publisher?
19-OCT-06 15:54:26 GMT
ACTION PLAN
============
Hi Bashobi,
1. When you reproduce the issue from sysadmin responsibility with Active users report change the format out put to XML,
Save your change:
2. Upload OPP manager log file and upload the request log file.
Thanks,
Bill.
19-OCT-06 15:54:33 GMT
Email Update button has been pressed: Sending email to [email protected].
19-OCT-06 16:42:23 GMT
New info : [email protected] : Bill,
No, I could not reproduce the problem with Active Users program.
Attaching OPP manager log in the next update. Bashobi
19-OCT-06 17:05:07 GMT
New info : [email protected] : Bill, Attaching internal log and manager
log
Bashobi
19-OCT-06 17:06:08 GMT
The customer : [email protected] : has uploaded the following file via MetaLink:
C:\Documents_and_Settings\broy\BareEscentuals\Reports\Errors\OPP_internal_log.tx
t
19-OCT-06 17:07:10 GMT
The customer : [email protected] : has uploaded the following file via MetaLink:
C:\Documents_and_Settings\broy\BareEscentuals\Reports\Errors\OPP_manager_log.txt
19-OCT-06 18:14:32 GMT
UPDATE
=======
Hi Bashobi,
Thank you for providing the requested information.
Best Regards,
Bill
STATUS
=======
@WIP -- Work In Progress
19-OCT-06 18:14:36 GMT
Email Update button has been pressed: Sending email to [email protected].
19-OCT-06 18:59:25 GMT
DATA COLLECTED
===============
SCREEN SHOTS
XML_Pub1.bmp:
Error:
Jave.sql SQL Exception No corresponding LOB data found: select File_data_dbms_lob...........
LOG FILE
1. XMLPublisher_java.txt:
[10/18/06 11:16:57 AM] [5670:RT277479] Completed post-processing actions for request 277479.
[10/18/06 11:29:06 AM] [OPPServiceThread1] Post-processing request 277488.
[10/18/06 11:29:06 AM] [5670:RT277488] Executing post-processing actions for request 2
77488.
[10/18/06 11:29:06 AM] [5670:RT277488] Starting XML Publisher post-processing action.
[10/18/06 11:29:06 AM] [5670:RT277488]
Template code: XXBE_TEST_INV
Template app: AR
Language: en
Territory: US
Output type: null
[10/18/06 11:29:07 AM] [UNEXPECTED] [5670:RT277488] java.lang.reflect.InvocationTarg
etException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
10/18/06 11:29:07 AM] [5670:RT277488] Completed post-processing actions for reque
st 277488.
2. OPP_manager_log.txt:
[10/19/06 5:22:36 AM] [main] Starting GSF service with concurrent process id = 5688.
[10/19/06 5:22:36 AM] [main] Initialization Parameters: oracle.apps.fnd.cp.opp.OPPServiceThread:2:0:max_threads=5
[10/19/06 5:22:37 AM] [Thread-12] Service thread starting up.
[10/19/06 5:22:37 AM] [Thread-13] Service thread starting up.
ISSUE VERIFICATION
=================
Issue veryfied by the screen shots: XML_Pub1.bmp which shows:
Jave.sql SQL Exception No corresponding LOB data found: select File_data_dbms_lob...........
ACTION PLAN
============
Hi Bashobi,
1. Since you can not reproduce the issue from sysadmin responsibility can we say the issue specific to Receivables Manager
responsibility<INV xml report>?
2. You said before: "Concurrent process for XML Publisher fails with warning. Cannot see Diagnostics
--> XML output completely. Only first page visible. Buttons and Menu items
disabled not allowing to view the whole XML file to troubleshoot for
correct/incorrect tags.":
Is the above mean :
-The xml publisher report completed but you can not view the whole XML file
-Or the xml publisher report error out with "Jave.sql SQL Exception No corresponding LOB data found: select File_data_dbms_lob.."
Thanks.
19-OCT-06 18:59:32 GMT
Email Update button has been pressed: Sending email to [email protected].
20-OCT-06 21:36:13 GMT
Email Update button has been pressed: Sending email to [email protected].
24-OCT-06 21:50:06 GMT
New info : [email protected] : Hi,
We are in the process of upgrading XML Publisher at the moment. I would like to
wait a day or two to test the report with the upgrade.
Thanks,Bashobi
26-OCT-06 20:15:07 GMT
New info : [email protected] : Hi,
Our DBA has applied the 5.6.2 patch on our dev instance. My concurrent process
runs to a warning.
The warnings in the OPP manager log file say
Template code: BE_RAXINV
Template app: XXBE
Language: en
Territory: US
Output type: PDF
[10/26/06 12:50:13 PM] [UNEXPECTED] [5849:RT281617]
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
Any idea?

Hi All,
I have ran into the same issue.
"The Output Post-processor is running but has not picked up this request.
Any ideas.
Thanks
Ravi

HZ_CUST_ACCOUNT_SITE_V2PUB.update_cust_site_use fails with no customer

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