I always download stuff then is suddenly asked for my secureity questions. and i guess what they were then it kicked me off

I always download stuff then is suddenly asked for my secureity questions. and i guessed what they were then it kicked me off

how can i re-access my acount and change my secureity questions

Similar Messages

HT5312 this is not the first time I have purchased on this computer but it is asking for my security question and I guess I cannot remember them so it will not let me continue

I'm trying to download a song and it is saying this is the first time I have purchased from this computer but it isn't and now wants security questions answered and I can't remember them I guess keeps coming up incorrect please help

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(89102)

HT2731 I was ask for my secure question and they did not work. So I went into my account and tap on my secure question that I forgot my secure question. It replied back that it just sent me a email. The email never came. I did this three time. My email is

I was ask for my secure question and they did not work. So I went into my account and tap on my secure question that I forgot my secure question. It replied back that it just sent me a email. The email never came. I did this three time. You have myy email as correct. I have check my account and it show as being correct.

It's a really bad idea to post your email addresess - it's an invitation to spam - and I've asked the Hosts to remove them.
This is a user-to-user forum and no-one on here can take any direct action. If your Yahoo address is not working that's something you would need to take up with Yahoo - have you checked it by sending yourself an email to it?
Otherwise you will need to contact Support: go to https://expresslane.apple.com/ and click on 'iTunes' in the center column and then 'iTunes Store' in the right-hand column and proceed from there.

HT5312 im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them

im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98991)

TS3297 i tunes is asking for my security questions and i cant remember the answers?

i tunes is asking for my security questions and i cant remember the answers?

If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92585)

HT4623 i am trying to update. It asks for 3 security questions and answers, i provided, i hit next , it just sits there and i cannot continue

I am trying to finish updating my i-phone. After listing 3 security questions and answers, the phone will not allow me to move on to next step , it just sits there. How or what do i need to do to finish this crap.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(101210)

I got a new ipos so i when i try to buy something it asked for my security question and i forgot it how do i buy stuff then

I got an new a ipod and i when i try to buy it asks about my seurity questions i and forgot the anwsers to it

hello????

What if your buying apps and they ask you your security questions and forgot ir what do you do

I forgot my security questions

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98184)

The last apple ID used on my App Store is stuck how do I change back to my apple ID? I can't download anything because its not asking for my apple ID and password, help?

help, the last apple ID used to download in my ipad2 is stuck, I can't download anything because its not asking for my apple ID and password, how do I change it back to mine?

Again, this only affects you if someone *redownloaded* content with a different ID. In my case, I emailed iTunes Store support, explained the situation, and they reset the counter. I recommend you try the same
If you read discussion boards, this is a significant change from a year ago, when Apple told people in the same situation to go f&$# themselves. Clearly it's dawning on them that this is a stupid policy, and my guess is if people keep complaining they'll change it to something more reasonable. Remember, it wasn't that long ago you couldn't re-download content at all.
Apple can't really afford to play hardball on this. Sure, the hardcore fanboys will always say "Thank you sir, may I have another" whatever Apple throws at them, but the rest of us will just switch to Amazon, which has none of these restrictions.

Ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset.

ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?

If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?

My computer is authorized, but when I try to open a recently downloaded audio file I get asked for my "Audible username and password" and my AppleID and password do not work

My computer is authorized, but when I try to open a recently downloaded audio file I get asked for my "Audible username and password" and my AppleID and password do not work.

thats because audible isnt apple provided, its a third party app/website so you'll have to get it from them

HT4623 I updated my ipad but had to skip the update to the icloud because it was not finished within 2 hours. The ipad worked fine then, but I turned it off. When I tried to turn it on again, it kept asking for the password over and over. What do I do n

I updated my ipad but had to skip the update to the icloud because it was not finished within 2 hours. The ipad worked fine then, but I turned it off. When I tried to turn it on again, it kept asking for the password over and over. What do I do now?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Asked to put security questions and answers. Click "Done" and it does not lead me anywhere. Now cannot download anything from iTunes Store.

Asked to put security questions and answers. Click "Done" and it does not lead me anywhere. Now cannot download anything from iTunes Store.
Anyone has been having this problem?

I have the same issue, bteween France and The Netherlands. No solution found yet.
Worse even. My credit card is not from The Netherlands, and the dutch store does not accept a creditcard from outside NL. So i used my french card to buy one app using France has my home country. Luckily the app's language remained English, but now the french store seems to be offering me frech versions of existing (free) apps which i dont want. So i cant use the updates.
i cant change the country back to Neterlands, without using a credit card. I can make a new ID, but the old one remains stuck with the french store, pffff It seems the only solution is to create a new ID via a "purchase" of a free app, but the older free apps all may need to be reinstalled that way.
Typical Apple ..... ? ! !
I may regret having purchased this ipad.....

My account is asking for 2 security question answers. I have never had to do this before. Saying it is the first time I have used this computer to purchase not true I have used this computer everythime. Then it tells me that I put in the wrong answers.

My account keeps asking for 2 security question answers saying this is the first time I used this computer not true used this computer many times. Then when I put ansers in says incorrect answers. What's up with this?

There have a few other posts from people saying that they are being asked their questions despite it not being the first purchase on the computer or device.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team :http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

I want to download an app in App Store with money than they ask me my security question and I forgot it how can I do?

I want to dowloade an apps with a money but they ask me my security question and I forgot it how can I do

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(108399)

I always download stuff then is suddenly asked for my secureity questions. and i guess what they were then it kicked me off

Similar Messages

Maybe you are looking for