I am a subscriber to cs6 and LR5. I was never given a serial number and i can't open the programs without one. how can i find my serial number? it's not on my receipt?

i am a subscriber to cs6 and LR5. i was never given a serial number and i can't open the programs. where can i access this information?

Cloud programs do not use a serial number, they use your paid Cloud subscription log in
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

I returned my old ipod and ordered a new one a few days ago and i was never given a tracking number for the new one that is being shipped

i returned my old ipod and ordered a new one a few days ago and i was never given a tracking number for the new one that is being shipped

Go to the Apple Store webpage and in the upper right go to Account and select Track an Order. There you will find the status of your order. You only get a tracking order when the items ships.

I had itunes working properly for a long time till one day, it was configuring to open the program then i get a message out of nowhere that says could not acess network location %APPDATA%\ i cant even uninstall without this, whats the big deal?!

I had itunes working properly for a long time till one day, it was configuring to open the program then i get a message out of nowhere that says could not acess network location %APPDATA%\ i cant even uninstall without this, whats the big deal?!

With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
You receive an "Error 1606" error message when you try to install or remove a Microsoft program

I just installed the new upgrade and now I cannot open the Solitaire game. How can I fix this?

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Check to see if the developer has released an update to the app.

I DOWNLOADED AN AUDIOBOOK AND I CAN'T FIND IT ANYWHERE

Just yesterday I downloaded and audiobook onto my new ipad and I can't find it anywhere. It's not in purchases, downloads, history, store, no where. I even tried to buy the book again and it stated that I had already bought it. Ok that's cool, but where is it?

It should be in the music app under audiobooks

I have LR4 already installed and a new disc with LR5 on it (never activated - have serial number). I do not have a drive on my computer to install from the disc. How do I go about upgrading to LR5?

I have LR4 already installed and a new disc with LR5 on it (never activated - have serial number). I do not have a drive on my computer to install from the disc. How do I go about upgrading to LR5?

Download the installation file(s) and use the serial number you have to activate it.
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

I subscribe to premium and I can not open the adobe Revel in my ipad I oactualizarlo. I paid through September 2014 -.'s happening I can not use what I have already paid?

I subscribe to premium and I can not open the adobe Revel in my ipad I oactualizarlo. I paid through September 2014 -.'s happening I can not use what I have already paid?

Please see the response at:
Adobe Revel 2.3.2 installation issue

I installed Adobe Web and Design Preium CS6 on windows 8.1, but when I open the program the size of the menus and tools are so tiny. It is not like that for Acrobat, but all the other programs. Is there a fix for this?

I installed Adobe Web and Design Preium CS6 on windows 8.1, but when I open the program the size of the menus and tools are so tiny. It is not like that for Acrobat, but all the other programs. Is there a fix for this?

Thanks for the help. I installed CC and it fixed everything but Photoshop. I guess I will have to use my old laptop for images until Adobe fixes the problem. Do you know of a place where we can send issues like these to Adobe?

I have downloaded the trail version of CS6 and run that. it shows the error ' entry point not found"

i have downloaded the trail version of CS6 and run that. it shows the error ' entry point not found"

Your computer does not meet the system requirements. Refer to the tech specs on the product page.
Mylenium

I need help, I'm on a laptop acer ... I install Dreamweaver cs6 and I can not seem to do the keyboard raccoucie Quick tags Crt T function

I need help, I'm on a laptop acer ... I install Dreamweaver cs6 and I can not seem to do the keyboard raccoucie Quick tags Crt T function
Dreamweaver support forum

You posted your question 2 minutes ago.
The first thing to try is Deleting Corrupted Cache in DW. You must turn on hidden files/folders in your operating system to find them.
http://forums.adobe.com/thread/494811
If that doesn't help, try Restore Preferences
http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
If all else fails, use the CS Cleaner Tools below followed by a software re-install.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Nancy O.

I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?

I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?

Canon 1DX support was added to ACR in version 6.7, 7.1. An updated CS6 should be at level ACR 8.6. If your ACR is not at level 8.6 try using CS6 menu Help>Updates. If that does not install ACR 8.6 try downloading the ACR and DNG 8.6 converter and see if ACR 8.6 will install into your CS6.
Adobe - Adobe Camera Raw and DNG Converter : For Windows
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

Numbers 09 not working - I can open the program but only a few files are available, missing blank, checklist and many others. e.g when I click on a file I get this error: The document "nmbtemplate is invalid. The index.xml file is missing. help.

Please let me know what I can do to get my Numbers (iWork 09) working properly again.
Here is what is going on:
Numbers in iWork 09 not working can't access Blank, Checklist and many other files within Numbers. I can open the program but only a few files are available. When I click on the file (which also has no icon just the name of the file) this warning appears:
The document "Blank.nmbtemplate" is invalid. The index.xml file is missing.
I recently had to get a new hard drive installed and had the system upgraded and more memory put in by a Mac certified specialist recommended to me from the Apple store in Northbrook because this was the 3rd time my drive went bad but this time it was to old (I got the IMAC- in 2007) and the Apple store could no longer work on it this time so they recommended a few places that had certified Mac specialists. Since then Numbers is not working right.
I'm sure it's something simple to fix, but I've tried re installing it and that didn't work. Appreciate any help.
Thanks
AppMare

There is one way its getting fixed. Once I update my Adobe Illustrator CC to Adobe Illustrator CC 2014 it is further allowing me to go into the system folder and allocate the font to the file so that it can replace it. My only concern now is that our MAC partners who will receive these files back from us have Adobe CS6. We will down save it to CS6 but I hope they won't experience any font issues because of us using CC 2014? Any light you can shed on this?

I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.

I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Pls help. My Camera Raw, CS6 and Lightroom won't read the NEF files from D610.

I recently upgraded to Nikon D610 and the NEF files were not readable from my old version of Camera Raw, CS6 and Lightroom. So downloaded the recommended upgrades and I now have Camera Raw 8.4.0.199; Lightroom 5.3; CS6 13.01. But still did not read my D610 NEF's. Please help. Thanks.

oh wait, i got it. Just in case for those who will have the same scenario. I downloaded the NEF files from my D610 using the old ViewNX 2.1 software and that was the cause of incompatibility. So i upgraded my ViewNX to 2.9 and downloaded my images again. And it worked this time.

I am a subscriber to cs6 and LR5. I was never given a serial number and i can't open the programs without one. how can i find my serial number? it's not on my receipt?

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