I am constantly having the same problem with the books that I buy: due to some bug, dozens of pages are missing from my ebooks. That is very annoying. A bug fix would be much appreciated!

Any ideas pls?

After what I thought was a small victory, I still wanted to see how I could fix the song skipping issue. So I set to apply Mitch's suggestion - to erase the iPod's HD using Disk Utility, then restore the iPod settings via the latest updater. It just made sense to do so, right?
Well, I opened Disk Utility, set to erase the iPod's HD zeroing all data, walked away for half an hour or so... just to see Disk Utility hung up doing nothing.
Situation now is:
-OS X (sometimes) recognizes the iPod... as a hard disk.
-deinstalled itunes app and .pkg, downloaded and reinstalled again.
-On last reboot, it mounted as an iPod, then iTunes asked me to "update iPod software"? "Heck yeah, but do something - anything" I muttered. And do something it did - show me the dreadful folder icon on the iPod.
- So here I am now running the (latest) iPod updater for the umpeenth time trying to restore the iPod software, but at the time of this writing it just seems stuck on the "restoring iPod" phase... oh wait, it just gave up quitting or something. Out of desperation probably...
So, after the best part of a couple of flawless years, I suddenly don't have an iPod anymore - now I just have an expensive paperweight. Thank you Apple... (sorry, but a $300 gadget isn't among the items I consider "disposable"... my apologies, had to vent a little)
iMac G4 Mac OS X (10.3.9)

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I have the sames problems with the battery of my itouch 4g when i update to ios 5.0.1

the battery of my ipod lows more fast when i update to ios 5.0.1 i need help

I had they same problem, but with my iPad. Howeve, I think that most of us have upgraded to 5.0.1 with the patch file, which made us all have a worse battery drainage. I WILL TELL YOU HOW TO FIX IT
RESTORE THE WHOLE 5.0.1 firmware TOGETHER the 700+ MB. You will notice the major battery improvement.
Remember to mark me with the correct answer... :)

I have a water damage iPhone 5s would like to change to new set with top up the money. But the staff told me it couldn't be done due to some of my minor parts are missing according to company policy. I need advise as I want to change it.

Hi all,
I have a water damage iPhone 5s was bring to service center to have new set change with top up the money. Well, the staff were told me that the phone can't be change due to some of minor parts are missing in the phone. He said this is due to company policy. I would like to check is that nothing can do with this missing minor parts? I really doubt the policy of the Apple as I was told as long as you bring to the service center, they will assists. As Apple is a well known brand top of the world, but the servicing is really make me so disappointed! I really doubt should I still continue to support the Apple product with helpless service!
Would like to take this opportunity to seek the professional advise in order to get my phone change back.
Appreciate very much!
Thanks.

Well, your service is handled by an Authorized Apple Service Center. If they refuse to handle the claim, that is well within their rights. Apple as well could void a claim under the same circumstances. I'm not saying that you did or did not modify the device, but you could try and talk to a supervisor there and make another request. You can also try and contact Apple by obtaining a number with this support document and describe your problem. http://support.apple.com/kb/HE57

Who has the same problem with the 9.4.1 update?

After i downloaded the update for iPhoto 11, my app store still tells me I have yet to update my software. Tried to restart about 15 times with no luck and it still looks like this :

What I mean is if you already have this version of iPhoto, but the app store is still telling you to update, then that's an App Store problem, not an iPhoto one. Or do I misunderstand you?

HT204380 i have an iphone 4 which i purchased from dubai. this handset has facetime blocked on it . now i use the handset in india and want to use facetime on it . how can i activate facetime on my handset. i am having the same problem with my 4s i got fr

The query i have is that ,, i have an iphone which i purchased from dubai . facetime was blocked on it when i purchased it . however now i use the phone in india and i want to use facetime on it .
i wanted to know if there is any way i can activate facetime on it .
i am having the same problem with the 4s i purchased from riyadh .

You can't. FaceTime has been permanently removed from your phone, there is no way to add it back. Next time, buy your phone in India.
BTW: Your warranty & support will only be valid in the UAE.

Having the same problem with Adobe Story. Getting a warning that says "Failed to get user preference

Having the same problem with Adobe Story. Getting a warning that says "Failed to get user preferences, lost the internet connection." Any help would be greatly appreciated. Phone support was useless

Yes, me, just now! I was thinking it was because I am on a brand new computer and I did something wrong when I put itunes on it. But now I am thinking it is an itunes issue, not mine.

Can't get CF11 to download free trial for students. Anyone having the same problem with Adobe's site?

Can't get CF11 to download free trial for students. Anyone having the same problem with Adobe's site?

Hi,
Please download it from http://www.adobe.com/cfusion/tdrc/index.cfm?product=coldfusion&promoid=DJDUK use your Adobe ID and password to login and download CF11.
Let me know in case you face any issue while downloading it, if you get any error try another browser.
Thanks,
Priyank

After updating my 4s to ios6, I'm having the same problems with wi-fi switching to cellular on it's own and running up my data usage.....anyone else having this problem?

After updating my 4s to ios6, I'm having the same problems with wi-fi switching to cellular on it's own and running up my data usage.....anyone else having this problem?

The iPhone is DESIGNED to switch to cellular data when asleep, unless it's connected to a power source, in which case it will stay logged onto the WiFi network. iPhones have ALWAYS behaved this way.
Either turn cellular data off at night, or leave your phone connected to a power source to continue the WiFI.

I keep having the same problem with my messages over and over again. My number is not checked in my message settings it just unchecks itself

I keep having the same problem with my messages over and over again. My number is not checked in my message settings it just unchecks itself

Dear Tomarshe
I had the same problem a couple of weeks back.
What I did was that I restarted that Ipad of mine and voila!
Problem solved!
hope this helped!
- DASHdotDASHdot

We have a 10 person office - all either use Acrobat XI or Reader XI. One person is on Windows 7. The rest are on Windows 8 (not 8.1). I say this because I thought it was a Windows 8 issue, but having the same problems on the Windows 7 machine. We are a

We have a 10 person office - all either use Acrobat XI or Reader XI. One person is on Windows 7. The rest are on Windows 8 (not 8.1). I say this because I thought it was a Windows 8 issue, but having the same problems on the Windows 7 machine. We are all having problems opening pdf's sent to us from other firms. This has increased in frequency over the past two months. We've checked with the various firms, and their other clients are not having problems. Some pdfs open but with a lot of missing content and strange formatting, others won't open at all. There are different error messaged depending upon the doc. Some are regarding the fonts, for example "can't extract the embedded font...." Others are "insufficient data" errors. There are more, but for purposes of keeping this short, I won't include them. Another unrelated issue is that we are having trouble printing excel files to pdf. The files end up with bad formatting. I've worked with adobe "chat" support, our IT consultants with no resolution. I also haven't found any similar "known issue" online Would very much appreciate any assistance. Thank you

The font embedding can be a problem if not done and you are trying to view the PDF and do not have the font on your machine. Acrobat will often try to find a replacement, but it is not always a good choice. Sometimes the "Use Local Fonts" button can be changed in state to resolve some of the viewing issues.
If you are trying to copy or export info, then it is important that you have the fonts on your system. Otherwise, the message you are getting about embedded fonts would not be showing up.
As for Excel formatting, be sure that the Adobe PDF printer is selected in the printer screen before you look for the paging and formatting of the file. In most OFFICE programs, if you change the printer the application will reflow the document to best match the printer (called "using printer metrics"). So check before you create the PDF that the layout is correct.

My Client is having a serious problem with the Contact Form Widget

My Client is having a serious problem with the Contact Form Widget that I can not figure out how to correct.
I created a website for a client and inserted a Contact Form widget on their 'Contact Us' page. Whenever anyone uses the form, the e-mail my client receive shows my e-mail address as the sender. So, when they 'reply' to the e-mail, the reply is sent to me and not the person who sent the original message. This creates a major problem in that I get barraged with e-mail replies while my client's potential customers go without a response.
When I look at 'Site Manager > System E-Mails > Workflow Information > E-mail From Address' on the site's Admin Console, it shows my e-mail information. Is this is what needs to be changed? If it is, what needs to be placed in that field so that the e-mail my client receives shows the senders e-mail information in the 'From' field. My client wants to be able to click reply and have the message sent to the right party. They would be very upset if they have to cut and past the senders e-mail address from the body text on every contact they receive.
Their feeling is that if I can't find a way to make the contact form work the way it should, then it's useless to them.
Can anyone help me figure this out? I really don't want to disappoint my first client.

Are you on a plan that has the CRM feature that stores your customers' data? If so, the idea of the contact form is that you'll receive a notification that there's been an inquiry filled out on your contact form and there should be a link in that email notification that leads to the "Case" that was created when that customer filled out a contact form. You can click that link and visit the case for that customer in your BC site and reply to them from there so that all of the correspondence is logged in the CRM for safe-keeping and for your records.
If your client finds this is too much work to login to BC to reply every time, then you should check to see if you have the "Customer Service Ticketing" feature on your hosting plan. This is a feature where you create a dedicated email account (like [email protected]) and the BC system will automatically login to that email account and pull any emails in that inbox and convert them to a customer case for the sender of the email and then it will send out a notification via email to any of the BC Admin users you delegate as "Customer Service Agents". Since the CST integrates with the BC CRM it lets you reply directly within the email-- but when you reply it will be going to that same email address dedicated to the CST but once the CST service checks your email again and sees that you replied to this inquiry it will log your reply against the customer's case and sends your reply via email back to them so that all the correspondance gets logged on BC's CRM but you can still reply via email.
There's no way to use the default web forms to update the "From" or "Reply-To" address.. it must come from an approved email address to avoid spam issues. On most web services you cannot change the "from" address anyway but usually you can at least specify the "Reply-To" address so that when someone hits "reply" in their email client it will reply to whoever you setup as the "Reply-To" address.
Here's some more information about CST: http://kb.worldsecuresystems.com/kb/customer-service-ticketing.html?bc-partner
I don't think the CST feature is in the webMarketing BC plan-- I think it's only in the webCommerce plan so if you have less than an webCommerce plan you have to tell your client to reply through BC by clicking the link in the notification they get. You can justify it by saying its one or two more steps but it keeps the entire convo on record in their CRM for easy referral later.

Almost all of the same problems with Thunderbolt HTC

I have experienced most of the same problems with my phone as the ones indicated on this website. I have been to the Verizon Store on three separate occasions seeking help, with almost no solution, I guess not the one I was looking for, however now reconnected. .
I have to give a shout-out to Tim in the Verizon Wareham, MA store, who has displayed incredible patience and took the time to hopefully fix the phone and then explain my options. The final result was to get a replacement and ship out the defective phone,
It is employees such as Tim who make Verizon a world class communication company.
Very disappointed with Verizon these days, poor quality cell service and poor quality cell products in exchange for huge profits.

I have also had the same problems that people are posting. I also have had several phone calls to Customer Service with no luck. I stopped in a store in Phoenix when I was traveling last week and I was told I should try to resetting my phone to factory settings. I was told that as long as I log back into my Gmail account that all of the apps I downloaded previously would be available to me. So I took the plunge and reset my phone. Yes it is working great. I was surprised to find some of my downloaded music that had mysteriously disappeared suddenly reappeared. The bummer, I can't seem to figure out how I can access the apps I previously downloaded. I only care about the ones I paid for.

I already downloaded bbm, but the problem some of my friends i can see their profile pictures and there is a problem to invite a contact either barcode and through pin. Did you experience the same problem with mine???

I already downloaded bbm, but the problem some of my friends i can see their profile pictures and there is a problem to invite a contact either barcode and through pin. Did you experience the same problem with mine???

I am sorry but your question is not completely clear. What Apple product are you having problems with?
If English is not your primary language, try posting in your native language.
Best of luck.

Still after update to 5.0.1 same problem with the 4S with dial out, connecting to internet, echo in reception. It is the second phone.

Still after update to 5.0.1 same problem with the 4S with dial out, connecting to internet, echo in reception. It is the second phone.

Try deleting the account(s) you're having problems with, resetting your phone (hold on/off and home buttons simultaneously 10-15 seconds until Apple logo appears, release buttons and wait for it to restart), then add back your mail accounts. I've read that this has worked for some.

Which projectors are best to use with Keynote? I have twice had the same problem using the clients' equipment.

Some equipment has worked fine. But on 2 different occasions with 2 different projectors, I have had the same problem with not being able to view the presentor notes and the upcoming slide on the split screen on my computer. When I go to "play" mode then the audience screen and my screen are exactly the same. If I don't click "play" then the audience sees exactly what is on my computer screen (notes and all).
I am thinking of investing in my own equipment and want to be sure that whatever I purchase will eliminate this issue.
I have a Macbook Air with Thunderbolt. I last used a Thunderbolt to VGA cable for the most recent presentation and got through it without being able to see my notes. I need something easy to use that works the way Keynote is designed to work. (I have "Present on Secondary Display" selected under "Preferences")
Any suggestions? I would love to spend less than $500, but want a machine that is hassle-free, so I'm willing to go higher if necessary.
Thank you.

With the second display connected and powered on:
Apple > System Preferences > Displays > Arrangement: deselect mirror displays check box

I am constantly having the same problem with the books that I buy: due to some bug, dozens of pages are missing from my ebooks. That is very annoying. A bug fix would be much appreciated!

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