I am downloading new itunes onto iphone 4 and it stopped before completion and now there is a usb and itunes picture on screen and is frozen
any help on getting the frozen screen off?
Hello, Spedellen.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.
Similar Messages
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Any help would be appreciated
same is happening with me i have iphone 3gs and it is also not working
some help is must pls guys help i just have bought it and if this will happen it will simply break my trust amongst apple pls apple community help me ................... -
Will not download new music onto iphone or libary!
I just got a new computer(hp). I downloaded Itunes and switched over my music. Now I tried adding new music into Itunes and it will not let me. Also will not let me add new music to my iphone? PLease help thank you!
Perhaps the settings have changed, it has been known to happen ("by itself") when iTunes is updated!
Connect your iPod to iTunes and check the Device/Music pane. Typically, the *Sync Music* box should have a tick in it and the *Entire Music Library* radio button should be selected (it will have a "spot" inside). In addition, the songs in your library need to have a tick in their box too.
If any other option is selected, then that's probably why the new songs have not been imported to your iPod. If you change any of these settings now, you need to Sync again after the changes for them to take eefect.
Phil -
Can anyone help me with a problem i am having with my music on my iPhone 4S. I have put alot of Compilation CDs in my library on iTunes. I download these tracks onto my phone, everything is ok so far. Now, this is what is niggling me and I don.t know how to resolve it. This is my problem:
Have downloaded for example: Queen – Bohemium Rhapsody from a compilation album as well as a few complete Queen Album CDs into the iTunes library and then put them into playlists,
When I go onto my phone and select Queen on the MUSIC app using Songs tab at the bottom of the screen it will display all Queen songs and their resective Alum pics, that is all those not in a complilation album, .
If I know the song title I can select the songs tab and find the song that way,
I’ve tried fiddling with the settings in the iTunes app by going to ‘get info’ tab and trying to sort the problem out that way but am not having much luck.What I want the phone to do is show, for example all Queens songs including those in compilation albums. Can this be done, would be grateful for any ideas on how it can be done, that is if ic can be done, any ideas
Thanks for your helpTry assigning Queen as the Album Artist on the compilations in iTunes on your computer.
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I downloaded latest software on iphone 4 and installed new software on my imac (snow leopard 8.6)and now phone not synching with new itunes. Itunes does recognize the phone but the itunes is totally different now. It doesn't look anything like the previous vesions. I can't even find a tab for synching. very strange. any help is appriciated.
iTunes 10.7 is compatible with Snow Leopard.
You can download it here: http://www.apple.com/itunes/ -
After downloading new Itunes version, Iphone won't appear
I have gone on the apple website to see how to fix it, but nothing worked. Before downloading new Itunes version, my Iphone showed up just fine this morning. Any suggestions??
Welcome to the Forums!
This is very strange. I would give Apple a call; they'll know better than I what to do.
(800) APL-CARE
Sorry I can't be of any more help.
Good luck!
-Nate -
I downloaded new music onto itunes and it plays just fine but when i sync it to my ipod 4th gen. it wont sync. They greyed out when i click "on this ipod". Help me?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync or delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I had to download new itunes to support new iphone 5s - now I need to download osx 10.6.8 but then it said i needed osx 10.6 - how do I download it - do I need to buy it through apple?
Yes, you need to purchase Snow Leopard v10.6 from Apple.
You can purchase Snow Leopard from the Apple online store > Mac OS X 10.6 Snow Leopard - Apple Store
Which OS X is installed on your Mac ?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac. The version is noted there.
Make sure your Mac meets v10.6 Snow Leopard requirements before purchasig > Mac OS X v10.6 Snow Leopard - Technical Specifications
OS X v10.6.8 is the minimum requirements for the 5S > Apple - iPhone 5s - Technical Specifications -
Download new itunes update and now it wont let me sync
Download new itunes update and now it wont let me sync. Keeps saying I need 26gb of free space which it didn't say before I downloaded the update. It doesn't make sense. It keeps saying:
The iPod cannot be synced because there is not enough free space to hold all of the items in the iTunes library. (additional 26gb required)
This makes no sense because before the new itunes update there was no problem with me not having enough space. I have 5gb of free space now and I had 5gb of free space before I downloaded the itunes update. Nothing should've changed. And I should not need an extra 26gb of space. How do i fix this problem so I can my ipod normally again.Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger than about 1 1/2 GB indicates corrupted files.
What is the Other on my iPhone and How to Remove It
What is "Other" and What Can I Do About It?
and as necessary:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
i hooked up my iphone 5 c to my computer to download my photos onto my computer and instead it downloaded all pictures on my computer to my phone and ipad in the photo gallery and now I cannot delete them. please help
Sounds like you synced the photos instead of importing the photos.
In iTunes with your device plugged in, go to the photos tab and uncheck the photos that were synced over, then sync again. This should take the photos from your coputer off the devices leaving just the camera roll.
If you have a Windows computer, go to mycomputer and right click on your device and select import pictures and video. If its a Mac computer, plug in your device and go to iphoto and select import all. -
I had to wipe my computer clean so i downloaded new itunes now i can't sign in
i had to wipe my computer clean so i downloaded new itunes now i can't sign in
What error?
The sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer. Have you failed to do this? -
I followed the instructions given to turn my automatic download icon in my iphone 3 and still goes back to off position. Any idea how to fix this issue without getting a new one?
Something may have gone amiss on your iPhone.
To attempt to correct this follow these steps:
Backup your iPhone using iTunes or iCloud.
Use iTunes to completely restore your iPhone as Factory new.
Monitor battery usage to see if it is normal. If not, you may have a hardware problem - if so, contact Apple support.
Restore your iPhone from your backup above.
Check battery usage to confirm that it is still normal. -
Downloading new operating system iPhone 3gs freezes during restore
downloading new operating system iPhone 3gs freezes during restore
I was only able to restore the phone after booting into Windows and using the Windows version of iTunes. Kinda pathetic.
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Downloaded new iOS for iPhone 5. Now the handset is running hot, keeps freezing on different screens, won't charge on official charger ( only charges on crap poundland one) and battery is loosing 1% every two minutes! I've closed all apps and reset the complete phone but no luck. Any one know what else I can try apart from a new phone?
I have done a factory reset at 45% battery. After the reset it's still hot and at 35% now
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Downloaded new itunes now it won't open, downloaded new itunes now it won't open
downloaded new itunes on Mac OS X and now my itunes will not open..what's up?
Try downloading from this site:
http://www.apple.com/itunes/download -
i have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.
Given the state your device is in you have already erased your old stuff. You have an image on the screen that says, "Connect to iTunes." That's what the image means. So you will need iTunes on your computer.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5 or Later
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages
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