I am having having trouble with my macbook pro
Hi, I recently purchased a macbook pro off of ebay it is a year 2007. It was running great until I tried to install os x snow leopard. Everytime it failed and evetually my computer had a kernel panic and now I cannot get past it. Everytime I restart my computer I see the same message. I have tried rebooting in safe mood and many other methods but I still cannot turn my computer on to diagnose the problem. Does anyone have any suggestions that might help me get past the kernel panic? I made an appointment with the apple store for it to be looked at but in the mean time I would like to try and get the computer to at least function haha. So if anyone has any advice please let me know, Thank you.
Ask the seller for the DVDs that originally came w/the comp. You need them to troubleshoot. Due to Apple's license aggreement, Macs that came pre-installed w/SL & earlier are not suppose to be sold w/o them unless the comp is being sold for parts only.
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html Another resource: International Support Phone #s.
Similar Messages
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I'm having trouble with my macbook pro, I have only had it for three months, when I plugged a camera sd card into the sd slot it isn't appearing anywhere on the computer and i can not access my photographs. can somebody please help me?
Shootist007 wrote:
Clifton I must disagree with you on the above statement. It is my opinion and experience that you should never connect the camera directly to any computer, Mac Windows Whatever.
It is always best to Remove the memory card from the camera and put it in a card reader, whether an external reader or one built into the computer, to copy images from the card.
Hi Shootist. I would be interested in hearing some reasoning on this. I almost always use a USB cable to connect my camera to the MBP for transferring pictures, and have moved about 30,000 this way over the last 6 years since my photography went digital. Recently, on the rare occassions when I have only a few to transfer and I was too lazy to go for the cable, I have used the card reader; about half those times I have difficulty getting the MBP to recognise the card. I find I have to press the card very hard into the slot for it to be recognised.
My rationale is quite possibly wrong, but I feel that the USB connectors are more robust and hard-wearing than the flimsy connectors on an SD card. Also, I haven't measured it, but I think the data transfer is faster with the cable. (I just came across this test, which reports noticeably faster transfer for cable than built-in card reader, but the computer was a PC)
Chiara, sorry for hijacking your thread. -
I am having some trouble with my computer, what happened was: I was playing on a game, I played with a magnet, it started to go slower and slower, I pressed F9 then it went slower and then it went to a blank screen with a flashing document with a question mark on it. I tried the original OS X installation disk but when it came to choosing the area of which I save it, it showed no areas.
Startup your Mac while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk then click Restart.
If the startup disk is not available from that window, you may be able to repair the disk.
Help here > A flashing question mark appears when you start your Mac -
I'm having trouble with my Macbook Pro's trackpad
I have a 2011 Macbook Pro that I got about a month ago. Anyway, everything is running great and fine until 2 days ago. My track pad stopped functioning as properly as it did before. Now when I click on a folder or a track on iTunes, it takes multiple clicks to open the folder or to play the song. I thought something was wrong with my track so I used my own mouse from old computer to use it. It worked but the same problem with the clicking remained. It takes multiple clicks to open a file, a song or a folder. What should I do? Did my computer get a virus or something? Any help would be appreciated.
Shootist007 wrote:
Clifton I must disagree with you on the above statement. It is my opinion and experience that you should never connect the camera directly to any computer, Mac Windows Whatever.
It is always best to Remove the memory card from the camera and put it in a card reader, whether an external reader or one built into the computer, to copy images from the card.
Hi Shootist. I would be interested in hearing some reasoning on this. I almost always use a USB cable to connect my camera to the MBP for transferring pictures, and have moved about 30,000 this way over the last 6 years since my photography went digital. Recently, on the rare occassions when I have only a few to transfer and I was too lazy to go for the cable, I have used the card reader; about half those times I have difficulty getting the MBP to recognise the card. I find I have to press the card very hard into the slot for it to be recognised.
My rationale is quite possibly wrong, but I feel that the USB connectors are more robust and hard-wearing than the flimsy connectors on an SD card. Also, I haven't measured it, but I think the data transfer is faster with the cable. (I just came across this test, which reports noticeably faster transfer for cable than built-in card reader, but the computer was a PC)
Chiara, sorry for hijacking your thread. -
Trouble with my MacBook Pro OS X snow leopard
I am having trouble with my MacBook Pro. I get a blank screen with a flashing document file with a question mark in it, yes I have tried to install Mac OS X with the original disk but I get no choices of where I wish to install Mac OS X. Please help ;(
Start up from the install disk. Don't start an install: from the Utilities menu choose Disk Utility. Select your internal hard disk (if you can) in the sidebar and click 'Repair disk'. Wait for the process to complete.
It's possible that the disk has failed. If Disk Utility is unable to complete a repair then you will need the services of an Apple-certified technician. -
Im having trouble getting my macbook pro to boot up after a fail safe boot, im getting as far as the grey screen with the apple loggo. so im trying to run a disk repair but is saying the disk is locked, how do i unlock disk??
Some clarification may help.
You say you cannot boot normally. It shows a gray screen with the Apple logo.
Did you say it will boot successfully in Safe Mode (boot, then hold down the Shift key)?
How did you boot the machine to run Disk Utility? (Which keyboard combinations)? -
I am having problems with my macbook pro and the dock. About every fourth time I start the computer, the dock flashes on and off, then goes completely off and all I get is the spinning ball with brief moments of the cursor. But the computer locks up.
Do you have Parallels installed by any chance? There is a known problem that causes symptoms similar to this. You do not need to actually be running Parallels at the time and nothing in ActivityMonitor would point to Parallels. An update corrects the problem:
http://kb.parallels.com/111541 -
Anyone having issues with their MacBook Pro Retina losing network connections?
I have been having a problem in which my internet connection, which will be working normally prior to closing the Mac, will not reconnect after it's woken up. I have to go so far as to reset my Time Machine AND Macbook to restore the connection. I noticed the most recent update for Mountain Lion also included some mention of a specific patch for Macbook Pro Retina's. Does anyone know of a documented issue?
Some recent updates from Apple might affect your problem, but I can't be sure. How long have you been having the problem?
I have to go so far as to reset my Time Machine AND Macbook to restore the connection.
Don't confuse "Time Capsule", an Apple Wi-Fi base station, with "Time Machine", backup software included with OS X since version 10.5. Your problem involves the former, not the latter. -
Having issues with 13" MacBook Pro. Running very slow and blank screen and sleep mode.
Bought my MBPro summer 2009. About a month / 6 weeks ago it began to run extremely slow at points. Now it is running poorly and getting very slow on a daily basis, to the point where it will not open applications, documents or even web pages for in excess of 5 minutes. I'm beginning to lose patience!
Also at the exact same time of these performance issues occuring, my MacBook Pro will not awaken from sleep mode when the lid is closed. Showing a blank dark screen and having to hard reset in order to boot up my system again and get it running.
What is the best solution in order to resolve these issues?
Your help is greatly appreciated.Did you run Disk Utility>First Aid? If so what were the results? This is a copy of mine, note that the bottom line says: The partition map appears to be OK:
Ciao. -
Having trouble migrating from macbook Pro to macbook Air?
Apple has kind of messed up with migration from older laptops to Macbook Air. With 140 GB to transfer onto my new Macbook Air, I took a big gulp when my new Air told me casually that it would take about 36 hours to migrate my stuff from my Pro to the new Air over the wireless network. OK, so I have a slow network, sue me. Apple's technical help was no help, and that's getting pretty common. The solution? A data transfer USB cable (PCMACLINK2 USB to USB Data Transfer Cable for Windows and Mac, Startech). A simple USB-USB connection and data transfer rates of around 480 MBS. I think we are good to go. BTW, why didn't Apple release a Firewire/Thunderbolt dongle? Making a new set of dongles for every new Mac seems to be de rigeur these days, so why not add one more? Oh, and Apple doesn't seem to carry a data transfer cable. FAIL!
Hello,
I've been pondering getting a Macbook Air but I want to find out if I can copy over Endnote X4 and Office from my Macbook Pro (Snow Leopard) to a new Macbook Air (Lion).
Is it just a matter of drag and drop or using Migrate Assistant or is there anything to worry about between different Macbooks, different versions of OS or some restriction on copying Apps?
Also, assuming a migration is possible, can I just use my Timemachine external drive or should I buy a cable instead?
Thanks,
Jason. -
I am having problems with my macbook pro
some documents on my macbook pro are frozen how so i get rid of them it still works but it wont let me log out or x out of the documents
I wanted to post an update on this problem for everyone's benefit. The screen went black due to a combination of a failed video card/mother board. As it turns out, the defective video card was a known problem, and Apple replaced the video card/mother board at no expense to me. They replaced this hardware in my late 2007 MacBook Pro. Please check with Apple; you might be eligible for this extended warranty. After the video card/mother board was replaced, the problem with the dock persisted. Turns out that I had a corrupted Dock file. Once the Dock file was deleted and replaced, all was well. Who said lightning never strikes twice in the same place... Please check to see if you are eligible for the hardware replacement - these parts cost about $1200.00.
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Having trouble making the macbook pro and airport express hok up
I have a macbook pro and the airport express hooked to a stereo. I need to connect the two together. I also have a lynksis wireless router that can not be hard wired to the airport express. Will this work because I am unable to make it work....
Do I need the express unit instead of the lynksisJust checked that as well, it's set as a wireless N network that is B/G compatible... So it's got to be something else. Thanks for the suggestion though!
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Having trouble connecting my macbook pro after switching security from default WEP to WPA2
Background: switched to verizon fios triple play last summer and everything has been great. I have one desktop PC and one Macbook pro laptop. These are the only computers that me and my family have used on this network. I'm a college student and went away to college and just came back for Thanksgiving break. I connected to the internet fine on my macbook pro, but I noticed that the little lock next to the SSID was no longer present. I'm extremely paranoid and diligent when it comes to computer security, so I quickly began googling why the lock was no longer there. I was afraid my wifi network was no longer "locked" or encrypted. So, after doing some more research, I ended up coming across WEP and how it's not really secure, so I went through all the steps to change it to WPA2. Everything went fine and the internet is working just fine on my PC.
Now here's the problem, I went on my macbook pro and was glad to see the lock sympol was present next to the SSID on the wireless pulldown. Unfortuantely, the password is apparently not working. First I thought the password was still the WEP key which you can find on the tag on the back of the router. It didn't work, so next I though it might be the wps pin, it didn't work. Then I typed in the password to log into the site where you can change the settings(the site where you get to by typing the ip address(I think or router address(?)). That didn't work either. So now I'm here looking for an answer. Hopefully someone can give me a solution which would be greatly appreciated. Thanks.
Solved!
Go to Solution.Nevermind........I just realized the password to the new WPA2 setting is the name you inserted when it asks you to name the WPA2.
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Having problems with my Macbook Pro :(
My Macbook Pro is playing up, it keeps overheating then it informs me that it is overheating and shuts my mac off. This only occurs when using big applications like Final Cut Pro, I sent my Macbook Pro back to apple to get it exchanged for a new one. Does anyone out there have the same problem as me???? Please reply Thanks
I think that means your thermal sensor was not functioning correctly. I guess more than a few people have had the same issue and had to return their MBPs. Hopefully your new one will function correctly.
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Permissions trouble with new MacBook Pro
I had previously upgraded my MacBook Pro (original unibody model) to Mountain Lion with no apparent issues. I have two Users, both with Admin status and everything appeared to function as before.
I just traded in my old MacBook Pro for a new current model Retina MacBook Pro, using Migration Assistant upon first startup to move everything over from the older machine. Most everything has been seamless - except for Permissions.
I started seeing messages appear indicating I didn't have permission to open files, run apps, delete files, etc. Looking at Get Info, I found Sharing & Permissions was only set up for (if I recall correctly) Admin, Administrator and something called Wheel. I solved the permissions issue while logged in as the primary User by adding both Users to the Sharing & Permissions section of the Info screen for the entire hard drive, giving them Read & Write access, and selecting Apply to enclosed items... That seems to have solved the issue for the primary User.
But then I tried working logged in as the secondary User. I started getting messages indicating I could not save a file I had just modified because I did not have permission, and that I should contact the Administrator. Well, that's me. So I tried the same thing that I did logged in as the primary User, but there was no change. I still can't save a modified file logged in as the secondary Admin User.
I haven't found anything that addresses this - except to learn where the Wheel User originated. Can someone point me in the right direction to where I can learn how to gain full, unlimited access to my own computer - under bothe User accounts?
Thank you.You corrupted the permissions of every file on the volume. Restore everything from the backup you made before doing that. Then do as follows.
Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line on this page to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar.
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