I am having mac book. I order for I-boost up software for $9.99 on 5th oct 2012 installed and paid through credit card. Again on 8th oct2012 my credit card debited with $9.99 please look into matter why this amount debited ,if wrongly debited please refun

I am having mac book. I order for I-boost up software for $9.99 on 5th oct 2012 installed and paid through credit card. Again on 8th oct2012 my credit card debited with $9.99 please look into matter why this amount debited ,if wrongly debited please refund.

Apple deosn't respond here, just other users like you.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

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Hi, I have tried to use FaceTime using both my Mac and iPhone, it showed it was connecting, but can't not be connected, and it will just show call failed. could you please look into it? thanks

Hi, I have tried to use FaceTime using both my Mac and iPhone, it showed it was connecting, but can't not be connected, and it will just show call failed. could you please look into it? thanks

There is an issue with facetime at the moment http://www.idownloadblog.com/2014/04/17/facetime-connectivity-issues-reaching-ma ny-ios-users/

I am using Firefox 4.0 Beta 10. It doesn't start immediately after I click on the Firefox button located in my shortcut bar. And sometimes it even doesn't open. I don't know why it occurs, so please look into this matter. Thanks!

Whenever I click on the button of Firefox 4.0 Beta 10 located in my shortcut bar. It opens after a very long time i.e. after 5-10 minutes after I get irritated and start using Safari. And sometimes it doesn't even open. Please look into this matter. :D
Thanks

Try disabling hardware acceleration in your Firefox settings and see if it helps:
From the Firefox menu, go to '''Options''' and click the '''Advanced''' panel, then select the General tab. Clear the box in front of "Use hardware acceleration when available" so that it is unchecked, then restart Firefox. ([http://support.mozilla.com/media/uploads/gallery/images/2011-01-27-04-52-31-8c9d82.png screenshot]).
Ref: <br>
https://blog.mozilla.com/tglek/2010/12/21/rude-surprise-startup-overhead-of-windows-font-apis/

My neighbour's Mac Book Pro shows up as discoverable when Bluetooth is turned on in my iPad Air. How can I block her device? How can I prevent her pairing with my iPad Air. I need Bluetooth on to play music over my system.

My neighbour's Mac Book Pro shows up as discoverable in my Bluetooth list on my iPad Air. How can I block her Bluetooth device? How can I prevent her pairing with my device? I need Bluetooth to stream music on my Bose system. Thanks!

If your device is discoverable, the other BT device would try (I am not sure if that would be successful). If it was, it would appear in your system preferences>Bluetooth.
Take a look at this re: security:
http://support.apple.com/kb/PH10786
This is from another Apple article:
Use Bluetooth
You can wirelessly transfer files between computers—even Mac to PC—using the Bluetooth File Exchange utility. You can even browse selected devices and retrieve files remotely. For extra security, you can stipulate that only trusted devices be allowed to connect to your Mac, and 128-bit over-the-air encryption is also available
Barry
P.S. Since I have not had the issue, I have not researched this before. Thank you for making me look into BT security
Message was edited by: Barry Hemphill

I am having problems importing some CDs into iTunes on a laptop with Windows 8. Most CDs import without problem. The ones I can't import can be imported into iTunes with Windows 7. Does anybody know why this problem is occurring?

I am having problems importing some CDs into iTunes on a laptop with Windows 8. Most CDs import without problem. The ones I can't import can be imported into iTunes with Windows 7. Does anybody know why this problem is occurring?

First-off, this seems to be a general problem with 10.4 (across all the operating systems of which I am aware). Unfortunately, I cannot provide a permanent solution but, if you need a quick fix, this will (hopefully) work for you.
For some inexplicable reason, iTunes no longer recognises standard Windows paths. For example:
Y:\Music\Buddy Holly\Buddy Holly - Rave On.mp3
The end result is that it will import a playlist with no content.
It will, however, recognise the equivalent Apple paths which look like this:
file://localhost/Y:/Buddy Holly/Buddy Holly - Rave On.mp3
It is possible to convert your existing playlists using a few basic replace commands in something like Notepad. In my case, I made some code changes in my music manager and now generate two sets of playslists (one standard and one to accommodate iTunes).
Forgive me foir stating the obvious but please remember to make sure that the disk / path containing your music is accessible when doing the import otherwise you will probably get a blank result. Note that you can do a bulk import by selecting all the (revised) playlists and dragging them onto the iTunes sidebar.
I am sorry that this is not a "clean" solution but it will work if you are in a bind. The only alternative of which I am aware is to wait for Apple to fix the problem.

I am having mac book air 2012model i had installed mavericks and use it, i long press command and power button at a same time and i saw the command prompt, from that i had formated the total hard disk. how to i want to install the OS again ?

I am having mac book air 2012model i had installed mavericks and use it, i long press command and power button at a same time and i saw the command prompt, from that i had formated the total hard disk. how to i want to install the OS again ?
i tryed with download mavericks but finally its saying a error message like cant conect to istore like that its saying and every thing is clear like internet and other stuf i tryed with 3times no progress same error pls help.. i bought this lap for my bro with his apple id only we use it now he got a new mac book pro so he gave to me so i formated and use it i use my apple id is that problem come because of changing apple id ? pls eplain

Firstly, what is the source of the 10.6.4 disc? Is it the original installation disc for your MacBook, or one 'borrowed' from another computer?
It isn't the retail version, because that's 10.6.3.
Assuming it's the correct disc (i.e. the one that shipped with your Mac), you need to boot from it again.
OK the language page.
From the installer screen, ignore the continue button, go to the menu bar and choose Disk Utility from the Utilities menu.
In DU, select your internal drive in the sidebar (the top item with the makers name and serial no.).
Run Repair Disk. If that comes up as disk OK, click the partition tab. Select the partiton from the drop-down above the graphic; 1 partiton is all you need.
Go to the options button and ensure that the partition scheme is GUID and the file system to Mac OS Extended (Journalled). Name the partiton (usually Macintosh HD), click Apply.
When the Macintosh HD volume appears below the drive name, quit DU and see if you can then install.
If the screen after the language screen doesn't show the menu bar, it may be necessary to use another Mac to do the job with the MB in Firewire Target Disc Mode. If it won't boot in TDM, or the MB doesn't have FireWire then it's getting very difficult.

Mac book pro -intel duo - will my old software work with it?

Not sure if I should get the 2.4 GHZ Intel Core 2 Duo Mac book pro as I have heard old software will not work on it and I really do not want to have to buy new software, just to add on to the cost.
Can anyone help.
The software I have that I want to work with it is:
Micro Soft Office Version 10.0.0
Photoshop Version 7.0
Final cut Pro HD Version 4.5
I am have OS X TIGER 10.4.6 although the operating system that will come with the new Mac book Pro will be leopard - I guess.
Can any one help with my dilemma?
THANKS

Microsoft Office v.X will work fine, Adobe Photoshop 7 should be able to do its thing as well although you might have problems installing it (some of the Adobe installers don't work right). However, it's not recommended that you use less than FCP 5.1.
Sure having to upgrade software is a pain and can substantially add to the cost of transitioning to Intel system but as time most applications will need to be upgraded anyway. It just pushes the costs forward a bit. Just remember you pay upgrade costs and not new package costs.

Cofirmation #214861700. Would you please look into it? Thanks.

Please look into my refund for cancellation. Confirmation #214861700. Thank you.
Pat Reger

I have called Adobe three times and each time have been told the refund will be or has been refunded or "we are looking into it", but so far, the $29.88 still has not been credited to my Visa
account.. It was deducted on 2/09/15. I think that is more than enough for it to be "looked into". Please do more than check in to it. Please refund the amount. Thanks very much.
Pat

I have an 2007 mac book pro that does not have a place for HDMI cable. Can you please tell which converter I need?

I have an 2007 mac book pro that does not have a place for HDMI cable. Can you please tell which converter I need?

You will need something such as this:
http://www.amazon.com/A-Sonic-HDMI-HD15-Male-Cable/dp/B001OLCHJ6
Ciao.
Note that this will only transmit video. If you need sound, the audio output port will have to be tapped.
Message was edited by: OGELTHORPE

Mac Book Pro just got it, all was well for 2 weeks now Finder window does not fill whole screen, there is an 1 1/2" space of black on the right side and the Finder window had a 1" section that flipped like a rolling tv now it is a white bar! Help!

Mac Book Pro just got it, all was well for 2 weeks now Finder window does not fill whole screen, there is an 1 1/2" space of black on the right side and the Finder window had a 1" section that flipped like a rolling tv now it is a white bar! Help!

Bad video card, call Apple, get a case number and return it.

Ive just recently bought the new mac book, how do i upgarde to mountain lion for free?

ive just recently bought the new mac book, how do i upgarde to mountain lion for free?

See below.
http://www.apple.com/ca/osx/uptodate/

I just bought 15' Mac book pro. as i work a lot on Garageband. I even downloaded all the drummers and loops to update the new Garageband 10.0.1 now my problem is that all my past work which i did on older version on GB, has missing sounds in it.

I just bought 15' Mac book pro. as i work a lot on Garageband. I even downloaded all the drummers and loops to update the new Garageband 10.0.1
now my problem is that all my past work which i did on older version on GB, has missing sounds in it. so here are my questions
1. DO i have to install JAMPACKS on my new Macbook pro?
2. Are JAMPACKS still compatable with the new GB?
3. There is an UPDATE on the new GB on Appstore and once i click it, it goes to billing no detail is provided what this update is for so help!
thanks

3. There is an UPDATE on the new GB on Appstore and once i click it, it goes to billing no detail is provided what this update is for so help!
See: This document explains what the in-App purchase is about.
Expanding GarageBand for Mac (v10.0) content with an in-app purchase
Do you still have your old Mac?
How did you migrate from the old Mac to the new Mac? Did you transfer your old software and documents using Setup Assistant? Then your old GarageBand '11 version should have been migrated, and all your instruments.
if you did not migrate GarageBand '11, copy your old Instruments Library and Loop Library over from the old mac. Copy the following folders to a thumbsdrive and merge the missing dontents into the corresponding folders on your new mac: (from the system library - the top level library folder on your Macintosh HD):
/Library/Application Support/GarageBand/
/Library/Audio/Apple Loops/
And if you would like to continue to use GarageBand '11 for access to missing features, copy also /Applications/GarageBand over, but to a subfolder of Applications. I recommend, to install the old GarageBand as well. It can be used in parallel to GB 10.0, and will come in handy, if your old projects are having problems.
1. DO i have to install JAMPACKS on my new Macbook pro?
2. Are JAMPACKS still compatable with the new GB?
The JamPacks are nice to have, a terrific collection of instruments and loops, but if you did not have them previously, that will not help with your missing instruments. You can instll them by buying Mainstage 3. They work well with GarageBand 10.0
-- Léonie

Hi, I am using my icloud on my iphone but am unable to find it on my mac book pro. It's not under my system preferences like it shows under the setup. Can I download it again? Or something. I just need to backup some files on my computer and am unable.

Hi, I am using my icloud on my iphone but am unable to find it on my mac book pro. It's not under my system preferences like it shows under the setup. Can I download it again? Or something. I just need to backup some files on my computer and am unable.

The minimum requirement for iCloud is Lion 10.7.5 (Mavericks preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is now non-functional - you cannot now open or access a MobileMe account.
To make use of iCloud you will have to upgrade your Mac to Lion or Mavericks, provided it meets the requirements.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price but there seems little point as the system requirements are the same for Mavericks (10.9.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
The requirements for Mountain Lion and Mavericks are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
It is available from the Mac App Store (in Applications).
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

HT3964 My mac book pro 2.3ghz intel core i7 will not start up. I get the apple and the circle thing but thats it. Please help!!!

My mac book pro 2.3ghz intel core i7 will not start up. I get the apple and the circle thing but thats it. Please help!!!

Give this a try:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

TS1394 my friends mac book pro never got an upgrde that allowed her to have the app store on her dock, now I can't help her to upgrade to OSX mountain lion... any ideas on how to do this?? it's driving me crazy!

my friends mac book pro never got an upgrde that allowed her to have the app store on her dock, now I can't help her to upgrade to OSX mountain lion... any ideas on how to do this?? it's driving me crazy!

Bad choice, since the cost is exorbitant. Snow Leopard ($29 USD) is available from its online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.]
Additionally, you can get a MAS redemption code via the same route. See https://discussions.apple.com/thread/4140947?tstart=0 for details.

I am having mac book. I order for I-boost up software for $9.99 on 5th oct 2012 installed and paid through credit card. Again on 8th oct2012 my credit card debited with $9.99 please look into matter why this amount debited ,if wrongly debited please refun

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