I am having problems applying my Illustrator 16.0.3 update

Sorry but that Troubleshoot thread you guys posted is extremely confusing to me. Can someone explane to me how to fix my illustrator? after applying 16.0.3?!!

Branched this out to a new discussion as the one you responded to was for users facing issue with the Illustrator 16.2 update. Previously there was information provided on how to review and interpret your log files. These instructions can be found at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
Alternately you are welcome to run the Adobe Support Advisor located at http://www.adobe.com/support/loganalyzer/ to review your installation log.

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I am having problems applying the Illustrator 16.2 update

This thread has been created for users facing difficulties applying the Illustrator 16.2 update. Please begin by reviewing your installation logs to attempt to locate the point of failure. You can find details on how to locate and interpret your installation log at Troubleshoot with install logs | CS5, CS5.5, CS6 -http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
If you need assistance with reviewing your log please utilize the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ and choose the package for support option. If you can then respond to this thread with the operating system you are using and your token number a Adobe employee can then assist with reviewing your installation logs.

Good morning,
I have trouble installing the 16.2.0 update as well. I ran Adobe Support Advisor and here is the token returned by the application:
40-23495-024416122012
Other applications have been updated without problems. ASA tells me that there's a problem with validation of the pre-chrome licence (translated from French, I hope you see what it means). It seems to have a link with Creative Suite 5. I'm a bit surprised as I uninstalled CS5 as cleanly as possible (using the maccs5clean script).
I'm working on a 17" MacBook Pro (Early 2011) with Mac OS X 10.8.2.
Regards,
Damien
Message was edited by: Shralldam (added operating system).

I'm having problems with Adobe Illustrator , Photoshop and MediaEncoder !

I'm having problems with Adobe Illustrator , Photoshop and MediaEncoder !
The ilustrator when opening files from a lack of memory of which I own already find it hard 11Gbram , Photoshop crashes inesperdamente and the Media Encoder is not converting the video in nnehuma the options requested .
Would like guidance , never had such problems with Adobe software . Today got a MacPro 2x2,2.66 Ghz Dual Core Intel Xeon 11Gbram 240GB SSD .

Hi Mw,
Will it be possible for you to join the connect session: https://my.adobeconnect.com/rbhunwal
I want to have a look into this.
Thanks & Regards,
Raghuveer

I am having problems opening iTunes! ever since I updated to 10.5.3ver, I cannot open the application. I have deleted iTunes and all associated apps (bonjour, Cloud, Apple support apps, etc) and still something is wrong. I cant find it anywhere; where di

i am having problems opening iTunes! ever since I updated to 10.5.3ver, I cannot open the application. I have deleted iTunes and all associated apps (bonjour, Cloud, Apple support apps, etc) and still something is wrong. I cant find it anywhere; where did it go? I received the download confirmation each time for each application! HELP!! Using Win7 (64-bit)--IE9

Your post is too difficult to read. Please repost using paragraphs.
In the interim... For All things TM... See Pondini's Excellent information here...
http://pondini.org/OSX/Home.html
In particular... FAQs and Troubleshooting.

I'm having problem with my iphone4S first when i updated software to 7.1 after a month or so wifi turned grayed, second when i tried to turn off in the night as soon as i turn it on battery empty now its totaly dead. What should i do with it?

I'm having problem with my iphone4S first when i updated software to 7.1 after a month or so wifi turned grayed, second when i tried to turn off in the night as soon as i turn it on battery empty now its totaly dead. What should i do with it?

1) This is because of software version 1.1. See this
thread for some options as to how to go back to 1.0,
which will correct the problem...
http://discussions.apple.com/thread.jspa?threadID=3754
59&tstart=0
2) This tends to happen after videos. Give the iPod a
minute or two to readjust. It should now be more
accurate.
3) This?
iPod shows a folder icon with exclamation
point
4) Restore the iPod
5) Try these...
iPod Only Shows An Apple Logo and Will Not Start
Up
iPod Only Shows An Apple Logo
I think 3,4, and 5 are related. Try the options I
posted for each one.
btabz
I just noticed that one of the restore methods you posted was to put it into Disk Mode First rather than just use the resstore straight off, I Have tried that and seems to have solved the problem, If it has thank you. previously I have only tried just restoring it skipping this extra step. Hope my iPod stays healthy, if it doesnt its a warrenty job me thinks any way thanks again

We are having problems pushing push adobe reader install and updates via Microsoft deployment

We are having problems pushing push adobe reader install and updates via Microsoft deployment. We issue is with our mail server. We cant open PDF within outlook.
Cliff Butler
Coastal Connection
www.coastal-connection.com

Hi ccbutler,
What is the current version of Acrobat/Reader installed and what is the version of Outlook installed.
Was it working before if yes do you have idea when did problem started.
~Ajlan Huda.

I am having problems applying my update for Illustrator

Thanks for the suggestion...it worked! I have the same problem with
Adobe Illustrator CS6 Update (version 16.0.1)
Installation failed. Error Code: U44M1P7
Any solutions?

Branched this out to a new discussion. DKMethot please see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html.

I am having problems installing the 13.0.2 Photoshop update

Jeff A Wright wrote:
I have stated this thread for users who are facing difficulty locating the Photoshop 13.1 and Illustrator 16.2 update. Please begin by going to Help>Deactivate and then close and reopen Photoshop. When you reopen please choose the License this Software option and enter the Adobe ID tied to your subscription. If you are asked for a serial number please contact our support team to verify your subscription status.
If you continue to face difficulties please respond to this thread with the operating system you are using and which updates you are unable to locate.
Having difficulties getting any updates for my CS6 Design/Web Premium apps. I followed a link from another thread to this forum in hopes of help. I just deactivated and reactivated Photoshop. Still it shows no updates, and I know there is a 13.0.2 available. My other computer, Mac Pro, with the same installed, updated just fine last night. Even had the Adobe logo in the menu bar with indication of an update. It updated Photoshop to the 13.0.2.
The problem computer is a MacBook Pro 8,2, running OS X 10.8.2, 8 GB RAM. A little utility I use to keep my software up to date, MacUpdate's desktop, shows more of CS6 apps with updates. This is only getting worse as updates are not able to be installed. Not having any issues, yet, using the apps but the updates are there for a reason.
I just tried the suggestion (Deactivate, close, reopen) re-entered the license/serial #, still no updates. If I launch the Application Manager from the Utilities/Application Manager/Core/Application Manager all my CS6 apps show "Try" - as if I don't have a registered version.
I'm up for suggestions.
Thanks,
Tom
PS: I can't even uninstall and reinstall at this point (as noted above someone was advised by support).

Jeff A Wright wrote:
Gleber909 Golf25radioman is choosing Help>Deactivate this is what removed his serial number and activation information.
Golf25radioman I am sorry but I am having a really hard time following your posting and issue as you are in multiple threads. If you do not subscribe to the Creative Cloud then the Photoshop 13.1 update is not applicable to you. The update you are looking for is the 13.0.2 update. I might recommend you contact our support team to work with them directly.
I will discontinue to post in multiple threads when I can find out what's wrong with my CS6 Design/Web Premium (expensive by the way). If I can't find an answer in one place I'll go to another. Or guide me to where I should be posting. Thankfully I can still use my CS6 apps (as I read in one post a user couldn't after trying to fix his problem). But, they do release app updates for a reason, yes? Well if I can't install them I do have a problem that probably will only get worse. I have a pretty good ability to resolve issues, and come here when nothing I've tried works.
My apologies if posting in more than one thread is causing problems. I don't see how my posts are hard to follow, I thought I was quite explanatory. I do believe I actually have more than one problem/issue going on now. Still looking for resolution...
Tom

Is anyone having problems with the new Xerox printer driver update from Apple? My 8700S is no longer working with QuarkXPress.

I allowed a System Update that included a Xerox Printer update. I am running a MacPro 10.6.8 with Quark 8.5.1 and a Xerox ColorQube 8700S. EVERY was working perfectly before the "update" but afterwards anything sent to the printer from Quark would stall the printer. I went to the Xerox website and downloaded their Printer Driver and tried again. Now I could print from Quark but I can NOT get to the printer window to change the type of paper, etc. So, the problem still persists.
Should I try going into Time Machine and trying to find the Xerox Print Driver in the Library folder?
Should I upgrade the whole system software? (I wouldn't mind doing that AFTER I get this magazine off to the commerical printer)
Should I upgrade to Quark 9?
Any help here would be apprciated.
Thanks - Rob

As a general rule of thumb, I never install updates until I read its info and I am having problems with my current software. I hide the updates until I need them. Usually this happens when I update or upgrade my os. I don't fix what ain't broken is my golden rule.
It is possible that you need to update or upgrade Quark in order for your newer printer driver to work. First I would try the following....
Disconnect all peripherals from your computer.
Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer.
If your printer does not work afterwards, update or upgrade Quark. If that does not work, contact the printer manufacturer.

Email recipients having problems receiving and opening attachments after iOS7 update. Help!

I use my iPad for work, and often send emails with multiple PDF attachments via the GoodReader app. Since updating to iOS7, people are having problems receiving and/or opening my attachments. All available updates have been installed for both the iPad and GoodReader apps.
My emails either show up with NO attachments, or with a box marked with an "X".
I Googled and learned others are having the same issue, especially when sending single page PDFs.
The email address/account I am using is through the Microsoft Exchange. I will say, however, when I try sending the attachments from my iCloud email account, I have no problems. I also had no problems with iOS6.
Someone is probably going to tell me this is a Microsoft problem and not an Apple problem. Regardless, I need a solution. This is very frustrating. I'm ready to go back to using my Windows-based laptop. HELP!

Solution for me was changing the "Load Remote Images" setting, shutting down and restarting the phone. The old messages with problems reloaded with all attachments accessible.
Background: I began having this problem recently with PDF, jpeg,vcf files and apparently now, all attachments as well as email with html links are coming through with no attachment or as empty email. This was a new problem for me. I have been backing up to the cloud, but not using a cloud email account. I have multiple accounts on the phone, six of them actually and have been set up this way for over a year without problem. Some are imap, some pop, none are through exchange.

Im having problems with my illustrator , and i don't know how to fix it?

hey, guys. um my illustrator is having this problem with the navigator . and its makiing this fat lines and when i click the line on the little box in the bottom
and put it at 100 % it comes out like this
all small and i dont understand why is doing this.
can tou guys please help me with this i have a big project due and i cant work with this like it is ...>!!!!!

You can change your artboard size without having to make a new document.
1. Click on the Artboard Tool
2. In the top menu, you can type new dimensions. Make sure to type in the correct units!

Is anybody having problems with Adobe Illustrator CS-5

Using Adobe Illustrator CS-5 the print option under the FILE window is no longer available.

Hi there, yes this is unusual. I have illustrator CS5 aswell however there is a print option on mine. What happens if you try using the print short cut? (Command 'p').
Is this a new problem or have you updated etc?

I am having problems applying the Photoshop 13.1 update

This thread has been created for users facing difficulties applying the Photoshop 13.1 update. Please begin by reviewing your installation logs to attempt to locate the point of failure. You can find details on how to locate and interpret your installation log at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
If you need assistance with reviewing your log please utilize the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ and choose the package for support option. If you can then respond to this thread with the operating system you are using and your token number a Adobe employee can then assist with reviewing your installation logs.

I hope someone out here can help me. I'm a Creative Cloud user. I have been using the 64-bit version of Photoshop 13.0.x on my system successfully for several months now. I have Windows 7, 3rd gen (Ivy Bridge) core i7 processor, 32GB of RAM, a 1TB Hard Drive, and am using an NVIDIA GeForce 670 video card.... so my system has plenty of processing power. Several nights ago, my Adobe application manager pops up on start up (as normal whenever there's app updates to be done) and says there's an update available for Photoshop (version 13.1.2, I think.. or something close to it, anyway) and Bridge. So, as normal, I apply the updates... Everything completely successfully according to the Applicatino Manager. However, when I try to start photoshop after the update, I get this window that pops up immediately upon double-clicking the Photoshop 64-bit icon on my desktop: "Adobe Photoshop cannot run on this computer because this version of Photoshop requires Windows 7 or later." All I can do is "X" out the box to make it go away, so I did. Weird because obviously I have Windows 7 and all of my other software works great on my system, and I have Lightroom 4.3, other Adobe stuff, Serif software, ACDSee, etc... and I get no problems out of ANY of them running on my officially licensed version of Windows 7. So just for the heck of it, I uninstalled Photoshop completely and then reinstalled it using the Adobe Application Manager. It installs version 13.0, which then allows me to open and use Photoshop as normal. I proceed to "check for updates" from within the program, and it takes me to 13.0.2 I believe. I can use Photoshop as normal after that. Here's what I think is funny... I can check for updates to my heart's content after updating to 13.0.x. The program thinks there's no updates available after 13.0.x. The only way my system knows there's a later version out there is if I power down my system and restart it. Then and only then will Adobe Application Manager come up and tell me there's an update available (13.1.2) which, if I chooose to install (and I did), takes me back to the error that I mentioned earlier: "Adobe Photoshop cannot run on this computer becuse this version of Photoshop requires Windows 7 or later". Soooo with all of this said... DOES ANYONE know how the updated version of Photoshop (13.1.2) for Creative Cloud Subscribers checks to see if it's running on a Windows 7 system? For whatever reason, it doesn't think I have Windows 7 after updating to it, and I'm stuck! I know if I contact Adobe Support, they're going to want to uninstall ALL of my Adobe software of which I have alot, and then reinstall everything... and quite frankly, I think all that is a bunch of crap! It's plain and simple... Photoshop works BEFORE the update, and will not open due to this error AFTER the update, so there's some issue with the updating procedure that causes Photoshop to not recognize my Windows 7 system, and I just pray that SOMEBODY out there might be able to help me change some setting on my system that will cause Photoshop 13.1.2 to actually work!
UPDATE: I decided to check the 32-bit version of 13.1.2, and it works! So it looks like this error is limited to the 64-bit version. That just makes no sense at all to me.

I am having problems applying updates

Great, my latest issue - I cant apply updates - it fails during installation and says update not applicable.
This is just getting worse

The updates are:
Adobe Dreamweaver CS6 (Adobe CSXS InfrastructureCS6)
Adobe Extension Manager
Adobe Illustrator CS6 64bit (Adobe CSXS InfrastructureCS6 & Touch App Plugin Update)
Photoshop Camera Raw 7.1
Download completes ok then get this error:
Update Failed
Updates could not be applied
The error log says:
Adobe Extension Manager CS6 Update
Update is not applicable. Error Code: U44M1P28
Touch App Plugin Update
Update is not applicable. Error Code: U44M1P28
Adobe CSXS InfrastructureCS6
Update is not applicable. Error Code: U44M1P28
Photoshop Camera Raw 7.1
Update is not applicable. Error Code: U44M1P28

PSE8 - having problems applying effects via Smart Brush Tool - PLEASE HELP

So this problem has started and it's driving me a little nuts. It doesn't happen on every image. And it seems to only happen when i use the smart brush tool to brush on effects. Sometime when I use the tools and start selecting my area the select freaks out and just goes all over when all i've done it clicked the cursor on a little area. Sometimes it doesn't. Weird.
BUT also, when I am able to select whatever and then i go to "refine edges" to smooth things out it flips out again. It adds random lines and boxes of color and I can't figure out what I'm doing wrong! It's driving me crazy!
I've already "reset the tool", upped my RAM, and I've uninstalled/reinstalled the program. None of these has stopped the problem.
These images are examples of what the "refine edge" button does when it decides to have a mind of it's own. For both pictures I attempted to add the "cloud contrast" effect to the greenery and background.
(In the top picture there are lines and boxes of colors inthe dad's coat. As well as distinct lines where the effect ends when it should have blended.)

Next time you see that happen try Select>Deselect, choose the
paint brush tool and paint on the layer mask with either black or white
on the problem areas.
Do the artifacts go away when painting on the layer mask?
MTSTUNER

I am having problems applying my Illustrator 16.0.3 update

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