I am having problems connecting to my home wifi with my iphone4s

Over the past couple of weeks I have experienced a problem connecting to my home wifi service (Sky) with my iphone4s although my laptop connects fine. My phone also picks up the wifi at my place of work. At home when in close proximity to the router (netgear) on the phone the network name appears in the wifi settings but on the wifi networks page it does not get a tick against the name (wheel just keeps revolving). I have taken it back to the retailer (Vodaphone) and they recommend it be sent back to Apple (Liverpool or Manchester) as they consider it a hardware fault. I will be without the phone for probably 1-2 weeks and I use it within my working environment regularly.
Has any one any ideas?
jd
ps. If I go down the route of 'forget this Network' will I need to do any resets on the router as I cant find the username and password when I enter my IP address for the router.

are u there

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