TS4006 i am having problems connecting to wifi at home , i want to do a master reset but cant save to icloud without using wifi ?? any ideas ??

i am having problems connecting to wifi at home , i want to do a master reset but cant save to icloud without using wifi ?? any ideas ??

If you can't perform an iCloud backup (which requires wifi), back up to your computer with iTunes.  Connect your phone to your computer, open iTunes, click on the name of your phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now.
To troubleshoot your wifi, try unplugging your wireless router for 15 seconds, the plug it back in.  Then go to Settings>General>Reset and tap Reset Network Settings (note: this erases passwords for previously joined networks).  Then rejoin your wifi and see if it works properly now.

Similar Messages

  • I am having problems connecting to home wifi.  It was working, but now all I get is a blank white screen.  I re-booted with no success.

    I am having problems connecting to home wifi.  It was working, but now all I get is a blank white screen.  I re-booted with no success.

    Hi, blank white screen where exactly?
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    10.5, 10.6, 10.7 & 10.8…
    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
    10.5.x/10.6.x/10.7.x/10.8.x instructions...
    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
    The interface that connects to the Internet should be dragged to the top of the list.
    If using Wifi/Airport...
    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
    For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
    208.67.222.222
    208.67.220.220
    (There may be better or faster DNS numbers in your area, but these should be a good test).
    Click OK.

  • Having problems connecting iMac(late 2006) running 10.7.5 to a Samsung Flat Screen TV using separate audio/speaker cable and HDMI standard cable, mini-DVI to HDMI video converter.  TV displays generic Apple galaxy background and "some" windows (e.g. scree

    Not sure that I have selected the correct forum.  Hope my questions are clearly stated.
    Having problems connecting iMac(late 2006) running 10.7.5 to a Samsung Flat Screen TV using separate audio/speaker cable and HDMI standard cable, mini-DVI to HDMI video converter.  TV displays generic Apple galaxy background and "some" windows (e.g. screen resolution choices).   It does not show Mail or Safari menus.  System preferences'  display "gathered" the Samsung and chose its resolution.  I did not find a way to select the Samsung as my display.
    In addition to having old hardware, we have Verizon FIOS providing internet and TV access.  Is there any way to make this work for us?  We would like to stream video (Netflix) and view shows from the Web.  Do we need Apple TV to do this?  Or is it not possible with our old iMac?  My husband thinks that our Airport could be a factor. 
    Thank you

    Lately, I have been seeing a lot of posts with users trying to use their Macs/iMacs to mirror their streaming video from their Macs to an HDTV.
    There are, actually, many alternatives to choose from than just from a Mac.
    You need to have or invest in a WiFi capable router for all of these examples.
    Apple TV only integrates with WiFi and newer Mac hardware. So, if you want to have total integrated experience, if you have a 2011 Mac or newer, you might as well pay the $100 for the AppleTV box.
    If you have a older Mac, like I have noticed many users do, then you have other options.
    If you want to elimate long cable clutter and having your Mac at the mercy of your TV all of the time,  you can still use the AppleTV box independently or purchase cheaper alternative media streaming boxes from Roku, Sony, Boxee or any number of electronics manufacturers that now have media streaming boxes and media streaming capability built into DVD/Blu-ray players.
    These eliminate long cable clutter by being close to the HDTV where shorter, less expensive cables can be used.
    Another alternative for iPad users is to use an iPad with the USB/HDMI video adapter and use your iPad as the streaming box. This ties up your iPad in much the same way as it does with your Mac, but again the iPad can be close to the TV and use minimal cables to the TV.
    Another alternative to is to use a combination of an iPad and your Mac to stream content that is only available to stream online from a computer. In this case, you can use a desktop remote app on your iPad and Mac. A good and cheap Desktop Remote app is Splashtop Remote. This allows you to completely connect your iPad remotely, over Wifi, to your iMac desktop. The app streams both video and sound to the iPad which is still connected to your HDTV. The resultant stream video picture will be smaller than the size of your HDTV, but it will still be plenty large enough to watch. Again, if you own a iPad and an Intel Mac, this method also allows minimal cabling to the TV.

  • TS1317 Having problem connecting wi-fi to my Mac pro.  Followed all the steps.  Any suggestions of what I can try next?

    Hi, Having problem connecting my Mac Pro to Wi-Fi.  Followed all the steps.  Any suggestions?  Thanks.

    Hi Sandra,
    Have you tried this?
    Instead of joining it from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

  • Having problems connecting a late 2011 Macbook Pro 2.2ghz i7 to a Sony KDL-32L5000 using a display miniport to DVI adapter (DVI to VGA cord). The TV is not detecting the macbook. Anyone have this problem?

    Having problems connecting a late 2011 Macbook Pro 2.2ghz i7 to a Sony KDL-32L5000 using a display miniport to DVI adapter (DVI to VGA cord). The TV is not detecting the macbook. Anyone have this problem?

    You really have to mess with the resoluton, espescially the refresh rate, as it varies from projector to projector, monitor to monitor. Even within the same brand! Because so many manufacturers are trying so many different things to become the next cool kid on the block, and the way the formats are being configured that's now part of the game.
    That's why so many professionally produced corporate shows hire a dedicated projectionist for the video presentations. Too many bugs in the honey.
    Refresh & sesolution are the first things to look at.
    Just so you know that colors in PowerPoint PC, and PowerPoint Mac, don't exactly match... go figure.
    I forgot to mention another thing, sometimes it's the projector that needs to be tweaked.

  • Having problems connecting MacBook Pro 2010 TO vizio 60 " tv

    having problems connecting MacBook Pro 2010 TO vizio 60 " tv using mini displayport to VGA adapter
    non support warning appears pn tv monitor

    However, I still don't get a view of anything on the desktop except for the standard Apple swirl.
    Can you drag windows to the other display?
    In the "Arrangement" tab of "Displays" system preference, you can drag the display pictures to match the actual arrangement, drag the menu bar to the other display, or enable mirroring.

  • Having problems connecting wireless?

    Hi All,
    I just got my MACBOOK two days ago and having some issues connecting wireless.. I can connect to my LINKSYS wireless router but it seems after about 7 mins of use I can no longer connect to the router. I have reset the router and even changed it but I still seem to have the same issue.
    If I use only PC's on my wireless network I don't have any issues.. It seems like the MAC messes up my network and it will not work again unless I take the power out of the router and then modem.
    I have used my comp at a friends house connecting to their linksys router without any issues.
    ANY IDEAS?
    THANKS

    If you have no problems connecting wirelessly on another network, then I'd look at your router as the probably culprit. Do you have any problems connecting to the router by Ethernet cable? Are your Network preferences configured properly? Have there been any firmware updates released for your router that you have not installed? Have you tried a different router in your home network? For example, try a D-Link DI-524. I've had good success with it. I've never had a really satisfactory experience with LinkSys, but that's my personal experience.

  • Having problems connecting things to both usb ports at same time

    I'm trying to connect both Serato Scratch and an audio interface into each of the usb ports on my powerbook, but i'm having problems. Serato will register when plugged into either of the usb ports, but as soon as i plug my audio interface into the other socket, Serato instantly loses the connection. As soon as unplug plug the interface, Serato instantly registers again.
    Is this likely to be a mac problem? Should i be able to have both usb ports connected to and both things registering?
    This is driving me crazy. Any help is greatly appreciated!

    It's known that Powerbooks don't put out alot of electrical juice onto the USB ports. If both devices are relying on power from the USB ports, that may be the issue. If so, solution is to get a powered USB hub, or if the devices will support their own power supply, get one.

  • This past month I have been having problems connecting to my home wireless connection. Previously I had no problems whatsoever. I have tried unplugging the wireless router, turning off the wirless airport, deleting the network name from my list of server

    This past month I have been having problems connecting to my home wireless connection. I have a MacBook Pro OSX Version 10.6.8. Previously I had no problems whatsoever. I have tried unplugging the wireless router, turning off the wirless airport, deleting the network name from my list of servers and trying to reconnect this way. These methods have worked temporarily, but the same problem keeps coming back. Most of the time my personal wireless connection does not even come up among the list of available networks. My fellow flatmates have PCs and both of them are able to connect to the network without problem.
    The router is a d-link model DIR-615. I am not tech savy, so if any other information need to be provided in order to better understand my situation, please let me know.
    Please help me!

    If I open the list of networks in a window it says "connection timeout," but if I just select it from the drop down it tries for awhile and then stops with no prompt. When I try to run network diagnostics it says "sorry, we can't connect to the internet" (or some solution-free variation of that)

  • I am having problems connecting to 3g after updating to ios 6.1 (iphone 5, 32gb, black)

    i am having problems connecting to 3g since i updated my iphone to ios 6.1, the update 6.1.2 didnt solve the problem, i am having problems connecting to 3g, my phone only shows the symbol E

    I'm having problems too. It eventually connects to 3G but it takes a long time. Try keeping the "Enable 3G" on (if you have the switch) and see if it changes to 3G at some point.

  • Hi I am having problem connecting my mac and iphone6 through AirDrop

    HI I am having problem connecting my mac and iphone6 through Air Drop

    You don't give any information about your Mac but note the quote below which states that it must be a 2012 or later model with Yosemite installed. The quote is from Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support which also contains some other things that may help.
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    your iOS device needs to include a lightning connector
    your iOS device needs iOS 7 or later installed
    your Mac needs to be a 2012 or later model with OS X Yosemite installed
    Your Mac and iOS device both need bluetooth and Wi-Fi turned on. You do not have to be connected to a specific Wi-Fi network.

  • Hi i am having problems connecting to internet using ethernet,in the network diagnostics i get all green,except network settings which is orange.i am running mountain lion on intel imac

    hi i am having problems connecting to internet using ethernet,in the network diagnostics i get all green,except network settings which is orange.i am running mountain lion on intel imac

    hi have done as you said plug ethernet straight into computer and into back of router,and worked straight off,i had the the powerline on extention when imac was up stairs,when i had computer down stairs it still would not work with powerlines even on main wall sockets,so they are getting binned,looks like i will have to move router upstairs,just wondering if i got extention wire from back of openreach box to router upstairs```,would it be ok,,the openreach box is next to my only phone socket in house,which is in back kitchen..any advice would be great,

  • HT201269 I am having problem connecting my iphone 4 Bluetooth with my Sony Viao Net Book and other iphones or other bluethooth enabled devices.

    Having problem connecting my IPHONE 4 with my Sony Viao Net Book and other Bluetooth enabled Devices and would also need information about Syncing.

    Have a look here for Supported Bluetooth Profiles
    http://support.apple.com/kb/HT3647
    SYNCING with iTunes
    See here  >  http://support.apple.com/kb/HT1386
    From Here  >  http://www.apple.com/support/iphone/syncing/

  • Just had a replacement iPhone but having problems connecting to iCloud, any tips?

    Just had a replacement iPhone but having problems connecting to iCloud, any tips?

    What problems?
    When you create your iCloud account with the iPhone's Mail app, the settings are not confirmed?

  • I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that (settings/usage) it was using 900  mb. I deleted all my mail, deleted the mail account, and it still says it's using 661 mb. My ipad uses a fraction of that.

    I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that it (settings/usage) was using 900+ mb. I deleted all my mail, deleted the mail account, turned the phone off and back on, downloaded any remaining mail on the server to Outlook on my computer, and it still says it's using 661 mb. My ipad uses a fraction of that.
    Background: I recently (December) bought an ipad and set up icloud for contacts and calendar, but NOT mail. My email provider is Verizon. I use computer, iphone, and ipad to check my email; eventually I download it from the server using Outlook on the computer and then delete any remaining emails from the phone and ipad. I can't find info on this problem anywhere.

    Howdy there COUGAR444,
    It sounds like your iPad all of a sudden seems to be restarting out of no where. If you haven't called AppleCare yet, I would start with quitting either the app that seems to be causing the issue, or all the apps if a single doesn't seem to be the culprit. 
    iOS: Force an app to close
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that restart the device and test the issue again:
    iOS: Turning off and on (restarting) and resetting
    If the issue persists, backup your device to iTunes, then restore it as new and verify that it works. 
    How to erase your iOS device and then set it up as a new device or restore it from backups
    If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself. 
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

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