I am having trouble with my time capsule.

We have two MacBook Airs. They have both been backing up to the time capsule. One of them stopped backing up and giving a notification of:
"Time Machine couldn't complete the backup to "My Time Capsule". "The backup disk image /volumes/Data/myname's MacBook Air.sparsebundle" is already in use.
The other MacBook Air still seems to be backing up properly. Not sure how to handle this. Any ideas?

C12 and C17
http://pondini.org/TM/Troubleshooting.html

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I have the same exact issue. There is number of these post, but still not an answer. hope someone post an answer soon

I am having trouble using my time capsule to back up. I tried repairing through "first aid" Disk 4s2 failed and I have been directed to erase. What is in this disk? Should I erase it??

I am having trouble using my time capsule to back up. I tried repairing through "first aid" Disk 4s2 failed and I have been directed to erase. What is in this disk? Should I erase it??

Only you know what is on the disk.. if you have been running TM to the TC then it will have your backups.. are they important?? Otherwise it will be what you..or others in the house have copied to it.. is that important?
If the first aid has failed the disk then it could be a good idea to erase it.
Does the disk mount in finder so you can see the main directory?

Having trouble setting up Time capsule...

I just bought a new iMac last night. I also picked up Time Capsule and Apple TV. I'm having a problem setting up Time Capsule correctly. I'll go through what I did step by step and hopefully someone can help me as I've never tried to set up a wireless network before.
I'm connected to the internet via Comcast. I have the outside cable coming into the modem and the ethernet cable from the modem i have plugged into TC's WAN port (the one with the gear logo).
I start by opening Airport Utility ( I upgraded to the most recent version using the install disc that came with TC) and it recognizes TC in the left side of the window. It says it found TC with default settings and gives a name for it and an Airport ID. I click continue.
The next window prompts me to name the TC and assign a password. I do so and click continue.
The next window gives me some options about setting up a new or existing wireless network. It says it found some existing networks which I assume are my neighbors. I select "I don't have a wireless network and want to create one". I click continue.
The next window prompts me to give a name and security level to the new network. I provide a name and select WPA/WPA2 Personal and enter and verify a password. I click continue.
The next window asks whether I'd like TC to be in Bridge mode or Share a single IP address using DHCP and NAT.
If I click Share a single IP, a popup tells me "This will cause my TC to continue to blink amber and do I want to ignore this and continue?". So I figure this can't be a good thing and I click on Bridge mode not really knowing what it means.
The next window asks me to enter the TCP/IP info from my ISP. It also says to choose "Using DHCP" if I receive an IP address automatically. So in the box where it says "Configure IPv4", I select "Using DHCP" and there is an IP address and Subnet mask with numbers after each. Below that is Router Address, with fields for DNS Server, Domain Name and DHCP Client ID. These fields are blank. I click continue.
The next window says TC will use these settings:
TC name - Jim's Time Capsule
Wireless Mode - Create a wireless network
Network Name - Jim's Network
Wireless Security - WPA/WPA2 Personal
Connect Using - Ethernet
Configure IPv4 - Using DHCP
IP Address - (Provided Automatically)
If settings are correct, click Update to finish setting up your TC or click Go Back to change settings. I click Update and a box tells me that the device and its network service will be temporarily unavailable and do I want to continue? I click continue.
The next window tells me that the settings for TC have been updated successfully and its being configured. I then get a window reporting a problem.It says-
"Problem 1 of 1: Internet Connection
Your Apple wireless device does not have a valid IP address. Make sure your Apple wireless device is connected to your broadband modem or local network, verify your settings and try again. If you still can't connect, call your ISP."
There are two boxes with options. The first is "Connect Using" and "ethernet" is selected with "PPoE" being the other option. The second box says "Configure IPv4" and "Using DHCP" is selected, and "Manually" is the other option.
Obviously, I'm doing something wrong, but I don't have a clue. I'm getting online fine when I plug the ethernet cable into the back of the iMac. I've reset the modem by hitting the reset button. The light turns green on the TC but I can't connect to the internet. Any ideas? Feel free to call me a big dummy
Jim

Thank you, Jim Somoygi. I had a similar multi-hour odyssey with a AE and a Comcast cable modem.
This solved the seemingly endless blinking amber light:
1. unplug power from the modem and AE (or time capsule). Go get a beverage of your choice (wait a couple of minutes).
2. My modem has a battery backup (Comcast phone service). So, I pressed a tiny reset button on the back of the Comcast modem (it's made by Arris). With the battery backup, I'm not sure I would have been able to reset the modem simply by unplugging.
3. Make sure there is an ethernet cable connecting the cable modem and the AE or TC
4. Plug the modem back in, wait for the lights to come on. I also had to press a "standby" button on the front of the modem to get all the lights to come on.
5. Plug in the AE (or TC)
6. Green light on the AE (it's not easy being green)
7. Choose the appropriate Airport network & surf away.
I will say that the problem seems to be with the modem, rather than the AE. Once I reset the modem, I could configure the AE with ease. Once the AE is configured, it is absolutely rock stable. Before I fiddled with the network & brought this on myself, I enjoyed shockingly stable networking with the AE -- much better than with previous attempts with Netgear or Buffalo products (although I do like the ease with which Buffalo products can be configured together, using their proprietary handshaking protocol "AOSS").

Trouble with initial Time Capsule backup

I have just installed Time Capsule, and attempted the initial backup. The initial backup always fails with the error message "disk image cannot be created". After this failure, the "Airport Utility" will not recognise the Time Capsule, although the Time Capsule continues with a green light and the internet connection still works through Time Capsule. I have to reset Time Capsule for "Airport Utility" to recognise it again each time the backup fails with the error message above. Any ideas on how to correct the error and do the intial backup?
Thanks

-New to Mac-
I switched this year after using WIN for years.
I cannot get my Time Capsule to work. I tried everything in the 'forums', re-booted several times, changed the name of the Capsule, re-set, unplugged, used paper clips etc. I thought MAC's just 'worked' too. Not so far. I'm confident I will get it working even if I have to call Apple but I thought I'd read the fixes here first.
I can see the drive in the finder. I have moved iTunes files over to the Time Cap so it's saving other files but I keep getting a 'unable to mount' message when I try to do a backup. Even deleted the 'sparse' bundle file (can't delete one of the files, 'bands' in use message) but still no worky.
Still convinced Mac is a better system. Just put off on not being able to backup my MacBookPro...Not to mention the 300 bucks for the Time Capsule...

Trouble with Extending Time capsule

Hi
I have a new 2TB time capsule and I am trying to extend it via a wireless extender (T-Link). I have set up the extender Ok with the same SSID and password and the Time Capsule MAC address and the extender connects fine and I have full internet connectivity through it and the Time Capsule.
All seems good but, airport utility tells me that through the extender the time capsule itself is not on the network!
I get a green dot for Internet (correct as I do have internet connection) but a yellow triangle for the Time capsule. This also seems correct as if a try to run time machine, it tells me the time capsule is not in the ntework
If I move my macair within range of the Time capsule (rather than the extender) switch wifi off then on again, I now get access to the time caspule again! Same network ID is used throughout.
Any ideas? The disk is shared correctly as I back up two machines (macair and a PC) through the airport utilty and the both connect fine direct to the Time Capsule, but internet only through the extender to the time capsule
Any suggestions appreciated
Cheers
Steve

Unfortunately, no chnage from doing a hard reset (pressing button while applying power).
Network has been set up with original settings again and I still have Tme Capsule and Internet via wifi to Time capsule but only Internet if wifi via the extender.
The extender is T-Link WA-830RE if any help.
Any other suggestion appreciated.
If I can't fix this, my fall back will have to be using the time capsule as an extender for my old wifi (currently disabled but built in as part of my cable modem) but this is just bg.
Cheers
Steve

I'm having issues with my Time Capsule Generation 3. The wifi range no longer extends past 30 or so feet and it happened very suddenly. Any ideas?

My Time Capsule Gen 3 which I have had for around 5 years and had been working like a champ for that time suddenly won't extend the wifi range past 25 to 30 feet. It happened quite suddenly and is wreaking havoc in the house. Any ideas on what the problem could be and any thoughts on quick and affordable solutions?

5 years is well and truly past the lifespan of modern domestic electronics that does 24/7 operation.
SImply replace it.
You can get a Gen5 AE second hand dirt cheap now.. around $50. and they have much better wireless than earlier gen TC.
Otherwise just get another new TC.

Having trouble securing my Time Capsule wireless network

Hi everyone,
I purchased the Time Capsule to use as my main source of wireless connection in my living room some few months back. Recently, I have noticed that my wireless network has been acting slower than usual, especially during peak hours. Popping open up system preferences showed me that my Apple wireless network was unsecured.
Several attempts of changing the WEP password and locking it proved unsuccessful, as I was able to detect the network on my mobile phone and on several laptops I have at home. Changing it to WPA and WPA2 also didn't fix this problem.
I just wanted to quickly ask if I am doing something wrong? Why am I still able to see my own wireless connection even if I am not using my own computer? (I tested the connectivity by using a seperate laptop I have and I STILL found the network as being unsecured on this laptop and both on my mobile).
Any help would be greatly appreciated!

Why am I still able to see my own wireless connection even if I am not using my own computer?
By default, all wireless routers will broadcast their Network Names (SSID). However, in order to connect to ones that are secured, you would either have to enter the encryption key manually or it can be done automatically if stored in your Mac's Keychain.

Having trouble with Face Time app, get following error messages

Since having a new hard drive installed in computer my Face Time account no longer works. Everytime i try and sign into my Face Time account= get following error message
"the server encountered an error processing registration. Please try again later.
= when try and install the app from mac store error message says
"A newer version of this app is already installed on this computer
If you want to replace it with this version, move the existing app to the trash.
BUT WHEN TRY TO DELETE APP ON COMPUTUER (AS IT IS NOT WORKING)
Get following error message " Face Time.app" can't be modified or deleted because it is required by Mac OS X.
have MacBook Pro
mountain Lion
Software OS X 10.8.3
Hope you can assist, best wishes GG

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
Step 3
From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or obviously invalid, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 4
Back up all data, then take the steps suggested in this support article.
There are five steps in that article. Please take all of them. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 5
From the menu bar, select
 ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
Step 6
Reset the NVRAM.
Step 7
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 8
Boot in safe mode and log in. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
Step 9
According to one anecdotal report, Flash Player may interfere with iMessage, though I don't know how and can't confirm. To test this theory, select from the menu bar
 ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane. If this action solves the problem, please post your results.
Step 10
Boot into Recovery and reinstall OS X.
Step 11
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

I have a MacBookPro, an iPad and an iMac using a wifi connection with an airport extreme base station. Lately I am having trouble with connection time outs. Right now the laptop and ipad are connected okay but the iMac has timed out and I can't reconnect

Please help. Just the last week or so (maybe since Apple released a new software update for my Airport, I keep getting kicked off the net and can't reconnect - it doesn't even show my wifi network in the list of available networks. I am considering resetting the airport as detailed in the manual. If I do this will it act as a new one and can I set it up as from the beginning. My Mac is running OSX 10.6.8 and if I try to use the airport setup assistant it tells me i can't use this version of the app with the version of my OS (because I have upgraded my OS ) I assume
I get a message saying my network requires a WPA password and when I put it in it says connection timeout - meanwhile here I am on my laptop and connecting okay to the net that way - so strange.
If I connect directly to the computer I have a good connection so it is not my ISP
I am 64 and a woman and I thought I was reasonably savvy having had Macs since 1992. This has me stumped and I really would like some advice - otherwise I think I'll just go iout andf buy a new airport.
And just so you know . . . I have a smart TV and it is connecting to the net okay!

apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

I am having trouble with my Time Machine on Snow Leopard

I am using 10.6.8 and have a 500Gb internal hard drive. No partitions. No external drives back up to my 1.5Tb (no partitions, entirely dedicated to Time Machine backup) hard drive. The error message appears as:
Time Machine Error
"This backup is too large for the backup disk.
The backup requires 456.65 GB but only 34.73 GB are available."
I have been reading different threads and have gone to Pondini's website but have not found the answer. I installed Time Machine Buddy and here is what it says for yesterday:
"Starting standard backup
Error -35 while resolving alias to backup target
Backup failed with error: 19"
And for today:
"Starting standard backup
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
Backup content size: 456.9 GB excluded items size: 103.8 GB for volume Macintosh HD
Starting pre-backup thinning: 425.29 GB requested (including padding), 32.34 GB available
No expired backups exist - deleting oldest backups to make room
Error: backup disk is full - all 0 possible backups were removed, but space is still needed.
Backup Failed: unable to free 425.29 GB needed space
Backup failed with error: Not enough available disk space on the target volume.
Stopping backupd to allow ejection of backup destination disk!"
Those are the only 2 messages that it lists.
Any help to get me backing up again would be greatly appreciated!

First off, thank you so much to everyone who is trying to help! I really appreciate it!
I opened the "backups.backupdb" folder as you suggested "jeffreyfromtas" and found 2 folders:
dvlynn's iMac and
dvlynn's iMac 2.
The 1st folder seems to contain all the backups from the 1st time it backed up in Sept. 2010 until the last time it backed up without error in January of this year.
The 2nd folder contains one file titled "2014-01-03-175020.inProgress"
I purchased this time machine backup drive in 2010 after the origional drive on my iMac crashed and was replaced. When that happened my system was updated to Snow Leopard where it is now. The only major changes I have made are that I moved a lot of large video files off my main drive onto external hard drives to make more room on the iMac.
Other than that everything has stayed the same.
I'm asking it what size the 2 folders are but it's taking forever to answer and I venture to guess it will be 99.99% in the 1st folder and 0.01% in the second folder.
Let me know if that makes any sense.
And thanks again!

Having trouble with time capsule, won't find backups

having trouble with time capsule, won't find backups

Usually a simple reboot will work.. Reboot the TC..
If that is not enough.. Restart the whole network from off.
Mountain Lion and to a lesser extent Lion.. have network issues and lose track of the TC.

We are currently having troubles with our iTunes. Playing different songs and randomly it changes the name of the song to pink time after time. We could go through 5 songs before it will change the next one to song title time after time and artist pink

Hi I am having trouble with iTunes! Randomly when I click on a song in iTunes it changes the song title to time after time and the artist is pink.
I could click on 4 songs and they will be normal but then the 5th one will change the info to time after time.
I haven't done anything different or new, it started doing it all of a sudden, well that I have noticed anyway. Please help.

Hello Schimi. The Time Capsule is a kind of product that offer you two possibility:
- To use the TC as a router or as an external HD.
The difference between WPA and WPA 2 are:
- They are two kinds of internet connection.
WPA uses dynamic key encryption , which means that the key is constantly changing and makes the invasion of a wireless network more difficult than WEP . WPA is considered one of the highest levels of wireless security for your network and is recommended if your devices support this kind of encryption . Newer routers offer WPA2 security . WPA2 is compatible with WPA , but offers higher security level . In fact, it meets the high standards of many government agencies . If the router and computer support WPA2 , this should be your choice.
If you need any help or if you find some difficult setting up it you can contact Apple Support.
I am sure that they can help you with that.
I am sory for the delay. I holpe that you solve your issue.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

I'm having trouble with my Apple ID. I changed my email account, and recently (a month ago) and since I switched is requested every time I open any app to Apple ID password to the old email. How can I solve this? Could it be that my iPhone 4S is in sync w

I'm having trouble with my Apple ID. I changed my email account, and recently (a month ago) and since I switched is requested every time I open any app to Apple ID password to the old email. How can I solve this? Could it be that my iPhone 4S is in sync with my Ipod???

If you updated your existing account then try logging out of it on the iPhone by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPhone. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

I am having trouble with my time capsule.

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