I am installing iCloud. My last step is to update store preferences. All selections (music, apps, books, etc.) are grey and cannot be ticked as suggested. Any ideas?
I am installing iCloud. My last step is to update store preferences. All selections (music, apps, books, etc.) are grey and cannot be ticked as suggested. Any ideas?
I'm assuming that Rosersberg is in Sweden (?). If it is then you are in a country where music can't currently be re-downloaded from the store, only apps and ibooks. If you still have your old computer with your music on it then you should be able to copy it over from it e.g. via file sharing, an external drive : copying content.
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When installing ICloud 3.1 always the Same Message appears: You have more than 1 Outlook, it doesnt work. but i have only Outlook 2013, any idea?
Did you have previous versios of Outlook before you installed 2013?
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I can not open my itunes. I'm afraid if I delete it and reinstall a new itunes that, when I plug my phone in it will delete everything on my phone. Then I will have lost everything music, photos, apps, etc. because I have deleted my old itune.
Uninstalling and reinstalling iTunes won't affect its library. Back it up anyway.
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my iCal calendar that I created with the color green keeps changing to purple. no matter how many times I change it to green, it turns it back to purple. Of course this only happens with iCloud and not "from my Mac". Any ideas on how to correct this? This seems like a trivial error, but it's super annoying.
I called Apple and they said that they know about this problem. It's a problem with iCloud which their Engineers know about. (there was a new iCloud release, hence...) No ETA for a fix yet. I asked that this be escalated so Engineering doesn't put it at the bottom of their fix list. I talked to a Senior Advisor and mentioned to them to have QA check their regression tests as this has happened before to me (the problem just didn't take this long to resolve). I like to use green too for important stuff, so I've resorted to creating a new calendar using the normal calendar green for events going forward. They could have picked another color besides green to have this problem with and I wouldn't have been so upset. ;-)
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I have changed my Iphone once last year. My iphone has being playing up for the best part of 6 months. It Keeps deleting all my music of the phone. it freezes and will not allow me to turn it on or off. if i am in the middle of an app it will randomly shut it down and turn the phone off totally (even if it is charged.) It will not charge properly, it has to be in a exact position to charge and even then go's off and on. I thought this my be my charger but the charger works fine on another phone. it will not allow texts to come through properly and sometimes will not not let me ring people it just freezes and i have to turn it off and on a couple of times in order for it to work. it will not let me update apps and the silent button is not silent it still go's of on ringer.The keyboard will freeze up not allowing me to type anything. It wants me to pay £126.44 for it to be repaire when i have nothing to do with why its not working!
That is correct.
That is the price of a replacement iphone once your iphone is outside of the warranty period -
Okay so i had an iphone 5. I backed it up on icloud. Then i got the new iphone 5s i restored ot from icloud from my previous iphone 5. Now everything works find execept now the games are slowy and drops the frame rate and look choppy. Then i restarted my iphone 5s as a new device downloaded the same apps even the ones optimized for ios 7 and the games still lag. And i just got my iphone 5s replace. The funny thing is. While im playing games and their running choppy and slow and if i take a snap shot inside the phone. They run smooth and HD but just for a few seconds and boom they go back to slow and choppy. Is it the ios 7 or the iphone 5s it self? Like i said this is my replacement iphone 5s because the other 5s did the same thing. And it was running slowly.
As far as I know you can't delete the primary email address for an iCloud account. It's assigned when the account is created. But your neighbor wouldn't have been able to get into your iCloud account without your Apple ID and password. Are you sure the account wasn't still on your phone when you gave it to him?
You could migrate a copy of your data to a new iCloud account but I would still be concerned that someone else was using my old account, which presumably still has your data in it.
I'm fairly certain that you're going to have to have iCloud support help you sort this one out as they may have the ability to make changes to an existing account that users can't. Make an appointment with the genius bar at a nearby Apple store and have them take a look at it. If necessary, they should be able to contact iCloud support for you. -
for the last 6 months my mac is crashing all the time. I think it is safari because firefox works fine. Any suggestions?
What is crashing, is it just Safari or is the entire computer freezing (if that's what you mean by crashing)? If the latter, are you saying it only happens when Safari is open?
You need to explain with more detail just what is happening and when.
Do you get a message to restart? -
I switched to Apple Mail in the last two months. When I attempt to print an email message, I get a blank piece of paper. When I attempt to use the print options suggested in "Mail Help", the program crashes and has to be reopened. Any ideas?
Which version of Mail are you using as well as which Snow Leopard version you are using?
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I tap the music app on my ipad 2, and it states that I have no music. I am signed into icloud and have a working wifi. I have music match through my itunes and none of my music is showing up.
I would like to listen to my itunes library that I have on my home computer.I backed everything up and restored my ipad.
It took a while, but the music app and the cloud are now working.
I just wish I didn't have to go to that extreme. Glad the problem is solved.
Thanks everyone! -
I clicked on Sky go app to install on Sat .It is now Monday night and the app Icon is greyed out and displaying "waiting". Anybody got any ideas?
Often, rebooting, or deleting the waiting app and re-installing, will do the trick.
Matt -
For the last week or so I have been unable to stream anything using Safari on my Mac. Using Firefox I can; any ideas? Thanks Dave
Hi RMH1405,
I apologize, I'm a bit unclear on exactly what kind of streaming you are talking about or what you are seeing when you try to do so in Safari. If the sites in question are Flash-based, you may need to make sure that Flash Player is up to date in Safari, as noted in this article:
Adobe Flash Player updates available for OS X on December 12, 2014 - Apple Support
Regards,
- Brenden -
I have upgraded to 5.3 and I am still getting this message. I have logged into iCloud to see if there was a new Terms of Service agreement and didn't see anything. Any ideas?
Same here. The login works, but the Stream - according to the ATV - says there are "0" photos. Which is bogus.
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I can log into my iCloud account on my iphone but when I try to log in on my pc I keep getting a connection error message. Any ideas?
Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?
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I can see my Canon MP600 usb connected to Airport Express through Bonjour on my Windows XP. But, when installed by Bonjour, the printor time-out and can't print anything. Any idea what to do?
Thanks for the quick reply.
So am I correct in saying trying to utilise the Airport Express to access the printer over the network was a wasted effort due to the latest iOS? I had read up on the express before purchase and believed that was one of it's main purposes.
Thanks again for the help. -
I had to replace my hard drive. Need to re-install office and pages and cannot find the cds. Any help will be appreciated
Replacement System Discs can be obtained from Apple's Customer Support - US (800) 767-2775 for a nominal fee. You'll need to have the model and serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html
Or you can purchase the applications from an Apple retail outlet, App Store or the Apple online store.
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