I am not able to use my gift card?

why cant i use my gift card?

Ok Contact apple though http://www.apple.com/support/itunes/
and go from there as it seems to be a problem there end
J

Similar Messages

  • Not able to use Apple Gift card for buying ipad apps

    Hello all.
    I recently bought online a 200$ Apple Gift Card for buying apps for the iPAD.
    I can't seem to be able to do that. My gift card has a number and a pin. Does this mean I can only use it phisically to buy in the store?
    I just want to buy apps.
    Thanks!
    Federico

    Ufirus wrote:
    Hello all.
    My gift card has a number and a pin. Does this mean I can only use it phisically to buy in the store?
    I just want to buy apps.
    You do need an iTunes-Gift Card instead - Your card can be used for shopping at the Apple Online Store.

  • If you don't have a credit card then you might be able to use iTunes gift cards instead - that's what I currently use for purchases. You might be getting the 'billing problem' message due to it being a debit card, which as I said I don't think are still a

    If you don't have a credit card then you might be able to use iTunes gift cards instead - that's what I currently use for purchases. You might be getting the 'billing problem' message due to it being a debit card, which as I said I don't think are still accepted - you might want to contact iTunes Support via the link that I gave to confirm one way or the other if that is the case.

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  • TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

    When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

    For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

  • HT3702 I'm not able to use my AMEX card in czech AppStore. Is something wrong with it??

    I'm not able to use my AMEX card in czech AppStore. Is something wrong with it??

    Dah•veed wrote:
    Do all AMEX cards have 15 digits? Or is there a difference in personal and corporate AMEX cards? Also, aren't there different types of AMEX cards, not all AMEX cards are equal?
    An AMEX card has 15 numbers on it according to: http://wiki.answers.com/Q/How_many_numbers_does_a_American_Express_card_have.
    I don't know this for fact as I am not wealthy enough to get one .
    According to: https://www.americanexpress.com/credit-card/compare they have 22 different cards.

  • Each time i try rent or buy itunes goes invaild address note i only use itunes gift card

    Each time i try rent or buy itunes goes invaild address note i only use itunes gift card i just redemed and i cant buy or rent anything

    Yes, iTunes Store credit can be used to rent movies.
    (82818)

  • The App store is not letting me use my gift card to purchase any apps...ideas?

    It is a $100 gift card and has already been redeemed and purchases have been made previously. There is a remaining balance on the card. When i sign into the app store, there used to be a balance that appeared beside the "account" tab, but now it is gone! Everytime I try to make a purchase, the app store asks me to confirm the billing information and to resign into my mac account. Once i sign in, it asks for my billing information again and the cycle continues. Not too sure what I'm supposed to do. Also, it has worked until yesterday when I downloaded the new itunes and synced my newly purchased iphone with my mac.

    Hi Sunny ...
    Several things to try ...
    If you are running v10.6, install the Mac OS X 10.6.8 Update Combo
    If you are running v10.7, install the OS X Lion Update 10.7.3 (Client Combo)
    That will reinstall the  App Store for you. Restart your Mac after the combo is installed.
    Try logging into the App Store and check your balance.
    You can also view your balance is the account area at the iTunes Store on your Mac.
    Apple - Apple Gift Cards
    When you review your account in the Edit Payment Information window in either the Mac App Store or iTunes Store, don't forget to the click the Done button bottom right side of the window.
    If nothing above has helped, try resetting your iTunes account. You can do that here >   Apple - My Apple ID
    And try deleting the cache associated with the App Store. Quit the App Store if it's open.
    Go to ~/Library/Caches/com.apple.appstore/Cache.db
    Move the Cache.db file to the Trash. Try the App Store.
    edited by:  cs

  • I am not able to redeem my gift card

    I am trying to redeem my gift card without all the #'s and I can't get it I am doing what it said with the card that I have. HELP!

    Without all the numbers?  Then you'll probably never get it, they are long random alpha-numeric codes!
    Common keying errors are mistaking the letter I for number 1, the letter O for number 0, etc.  Check carefully, some of them are printed quite small so it easn't always easy to make out.

  • Why am I not able to use my credit card when everything is correct on my banks end but Apple is saying it isn't?

    Hello, I was wondering if anyone can tell me why my credit card keeps saying billing information does not match the bank's records? I know everything is correct and I've talked to my bank. Is there anything I could do or should try?  I know this is a problem on Apple's end since my bank is perfectly fine. I would really like to buy new music but also I've had problems lately with Apple and my iPod (it won't sync). Thank you to anyone who can help me.

    No, you don't have to pay, and it is email support, you fill out a form,
    With my expericence, they send you an email asking questions, you answer it. Next day they send you an email with instructions that do not work and are out of date. (please tell me where I can set none for my paymet options). Then they send you more instructions that don't work. I have just tried the third set of instructions and they did not work.

  • I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card.  If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

    I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card.  If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

    Hi judifrom!
    I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
    Gifting - Apple Store (U.S.)
    http://store.apple.com/us/help/gifting
    and the relevant information in that link can be found right here:
    Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
    You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • If I do not have a credit card binded to my Apple ID, will I still be able to redeem and use iTunes gift cards?

    If I do not have a credit card binded to my Apple ID, will I still be able to redeem and use iTunes gift cards?

    How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you didn't use those instructions then you will need to enter card details (you should be able to remove them after entering them), or create a new account (and use the instructions on that HT2534 page when creating it).
    Creating an account with 'none' :
    computer's iTunes : https://discussions.apple.com/message/24321860
    iPhone : https://discussions.apple.com/message/24700173

  • Not able to use my money

    In iTunes I have an account balance that I am not able to use. I tried to buy different items and it wont allow it, but I can buy "FREE" ones. Is there a min amount that I am requaired to have in my account? OR is there some other reason why I am not able to spend out of my account. I used a 50 gift card and spent all but 6 bucks. Now its requiering a credit card or gift card code. But I still have a balance.

    I tried to buy different items and it wont allow it
    Are you attempting to purchase items from teh iTunes Apps store?
    If you ar ein Canada, you cannot use gift card balance to purchase apps.
    You can only purchase songs, videos or movies with a gift card.
    You need a CC to purchase apps in Canada.

  • HT1933 I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix

    I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix it?

    Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
    You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
    If they don't appear in that link then have you got them on, for example, an external drive ?

  • I have a new computer and I am not able to use the $12.58 in my itunes store acct.

    why am i not able to use the $12.58 in my itunes acct to purchase items - I am using a new computer and it requests the code on the back of the itunes gift card which I no longer have available but Itunes is telling me I still have that amount in my acct.

    You don't have a copy of it on your backup of your downloads and you've checked your computer's hard drive for it ? What you can re-download will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes. If other films show there but not that one and it's still in your country's iTunes store then check to see if it's hidden : http://support.apple.com/kb/HT4919
    If it's not hidden and it's still in your country's store then you can try contacting iTunes Support and see if they wil grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I am getting a pop up on my iPhone 4S asking password of my iCloud even though I feed the password but still keep on asking the same thing every second so I am not able to use my iPhone.

    I am getting a pop up on my iPhone 4S asking password of my iCloud even though I feed the password but still keep on asking the same thing every second so I am not able to use my iPhone.at various times it asks different passwords.

    Curretly, there is an iCloud blackout.  It started this morning around 2AM California time (Pacific), 5AM New York (Eastern).  A lot of people have been having issues all day, including me.  No iCloud services are online.  Even Find My iPhone is down.

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