I am running Yosemite and have just bought Pro Tools Express with the intent to Upgrade to Pro Tools 11. Pro Tools Express is not compatible with Yosemite and will not install. How can I get this done?

I have had this problem for close to a year. I have an Extreme base station, two Airport Express's and multiple G4 Mac's with up to date software. I have spent a huge amount of time trouble shooting, resetting, reapplying software and finally calling Applecare without any help. It would be great to get this problem solved.
Powerbook G4 Mac OS X (10.4.7)

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HT4929 I have os x 10.6.8. When I try to update it says there are no updates for my sytstem. I want to get iCloud on my Mac Book Pro and one of the requirements is 10.7.2 how can I get this done?

I have os x 10.6.8. When I try to update it says there are no updates for my system. I want to get iCloud on my Mac Book Pro and one of the requirements is 10.7.2 how can I get this done?

Welcome to the Apple Community.
You can purchase Lion from the Mac App Store. You will need to meet the requirements for Lion, but the Mac App Store will tell you whether your Mac is capable of running Lion or not.

I was advised by Adobe tech on Chat that my Serial Number is for a MAC and I have a PC...but he didn't offer to change my platform...how can I get this done?

Case Number:0214213994
I was advised that my serial number for CS6 Master Collection was for MAC...I have a PC. The agent didn't offer to change platform for me which I was since advised by the college that this is what he should have done.
How can I get this done as I am rarely able to access the 24 hr chat option.

Thanks for your help Jeff...actually it turned out that Chrome was the issue and even FIrefox didn't work ....it was slow clunky old IE that eventually got me the chat option and I finally got my issue resolved.....I was getting pretty desperate and am now VERY happy to have my Master Collection back.
Sorry I don't know enough about plugins to help you there but all other functions that I need to do with Chrome work as a rule so I cannot help as far as Adobe is concerned. I know that Chrome often has shock wave errors due to incompatibility with the player on my device but otherwise I'm clueless.

HT5129 I keep getting the message MobileMe has been discontinued - iPhoto willmove albums you have published to MobileMe Gallery. . . but I have not knowingly published any photos to MobileMe. How can I get this message to stop. It's getting annoying.

I keep getting the message MobileMe has been discontinued - iPhoto willmove albums you have published to MobileMe Gallery. . . but I have not knowingly published any photos to MobileMe. How can I get this message to stop. It's getting annoying.
Also, how can I remove duplicate photos in an album without doing it manually?
Thanks!

When the prompt pops up next time you start iPhoto select Learn more. Then click on iPhoto preferences and select the Accounts tab. Delete your MM account and the quit iPhoto. Next time you open iPhoto the problem should be eliminated.

I have a 2007 MacBook Pro that needs its backlight replaced. How can I get this done?

I have a 2007 MacBook Pro that needs its screen backlight replaced. How do I go about doing this? I'm told it is vintage and Apple will no longer fix it. If I am paying why not??

Welcome to the Apple Support Communities
See > http://pondini.org/TM/E3.html

I am trying to burn a .mov file from fcp xpress timeline to a dvd. The popup message I receive prior to inserting the dvd is that I need 20.05 gb of space available on dvd (a 1.25 min). How can I get this program onto a dvd that shows a max of 8.5gb?.

I am trying to burn a .mov file from fcp xpress timeline to a dvd. The popup message I receive prior to inserting the dvd is that I need 20.05 gb of space available on dvd (a 1.25 min program). How can I get this program onto a dvd (where the max available gb's for off the shelf dvds-r) shows a max of 8.5gb?. Please help. Thank You!

You have posted your question in the Final Cut Pro X forum. You want to be in this forum instead; https://discussions.apple.com/community/professional_applications/final_cut_expr ess_hd
Good luck.
Russ

I bought 3 iPhone 4s and each should have 5gb of cloud. I want to only use my one iTunes ID. How can I get this storage space increased to the 15 GB?

I bought 3 iPhone 4s and each should have 5gb of cloud. I want to only use my one iTunes ID. How can I get this storage space increased to the 15 GB?

iCloud storage is not allocated by device. iCloud storage is allocated to your iCloud AppleID. You get 5GB of iCloud storage.

I just upgraded to Firefox 3.6.13 this morning and now, when I click on a link in an email or webpage, it won't open Firefox. How can I get this option restored in Firefox so I don't have to copy and paste the link?

I just upgraded to Firefox 3.6.13 this morning and now, when I click on a link in an email or webpage, it won't open Firefox. How can I get this option restored in Firefox so I don't have to copy and paste the link?

See this lnk for a fix, it worked for me!
http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html

I am in transit with no computer. I have iphone 3GS and have just bought the new 4S. How can I transfere all my contacts from phone to phone.

I am in transit with no computer. I have a iphone 3GS and have just bought a new 4S. Can I transfere my contacts from phone to phone.

There are apps you can dowload that will let you sync your contacts across platforms or backup and restore contacts without iTunes. An app that will sync your contacts is Contacts Sync. Search the app store and find an app that will meet your needs.

My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?

My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
<Link Edited By Host>

I have the Photoshop Photography Program and every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

I have an Iphone with one Apple ID and have just bought a new macbook where I have created a different apple id (its complicated!!) how do I syc the calendar on Macbook with iPhone, bearing in mind the different IDs

I have an Iphone with one Apple ID and have just bought a new mac book pro. How can I syn calendar from mac book with Iphone if the two devices have different apple IDs?

No not bothered about sycing apps etc it is all about calendars and maybe notes. IN terms of how its done I just want it the easiest way and preferably so that if an entry is made on one calendar then it populates the other.
Thgius is beacuse I have my work diary on outlok, which I then link with my ical. I want to make sure that information is then shared with her.
Chris

I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF Help how can I get this resolved??

I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF> Help how can I get this resolved??

Run the cleaner, reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
And don't bother with running any updates unless you really need them or they fix a critical issue relevant to your workflow.
Mylenium

Email messages from my icloud account update on all my devices showing if they have been read and if a reply has been sent. This does not happen with my tinyworld (TalkTalk) email account. Can I (how can I) get this to work with TinyWorld?

Email messages from my icloud account update on all my devices showing if they have been read and if a reply has been sent. This does not happen with my tinyworld (TalkTalk) email account. Can I (how can I) get this to work with TinyWorld?

You have to look at the email protocol being used. the Apple email system uses IMAP, does Tinyworld use IMAP or POP?
Does the email system permit delivery receipts to be requested?
Just some of the things one needs to determine from the information provided by the email service provider.

I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.

I am running Yosemite and have just bought Pro Tools Express with the intent to Upgrade to Pro Tools 11. Pro Tools Express is not compatible with Yosemite and will not install. How can I get this done?

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