I am still not able to use itunes match or cloud between my ipad and macbook air

I wonder if the problem of not beig alble to use itunes match between my ipad and my Macbook air is because i have the two set up on different email addresses so that I can use facetime between the two devices,if so how do I remedy that? I also have two seperate Apple itunes accounts for the two,would they both have to be on the same account?

Yes, I am connected to the internet. I am getting my mobile me account email but nothing from my exchange server account, however when I try to reply to a message it gets stuck in my outbox. When I click on Get Mail and send nothing happens. Usually I see the spinning wheel but nothing now. There are several messages in my out box from both the exchange and mobile me accounts. Thanks

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Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy

TS4009 storage upgrade to iPod appears to be activated, but still not able to 'use' the extra capacity. Device will not allow extra downloads..?

storage upgrade to iPod appears to be activated, but still not able to 'use' the extra capacity. Device will not allow extra downloads..?

Welcome to the Apple Community.
Purchasing additional iCloud storage will not give you additional storage on your device.

I have followed the Apple Support instructions I did it 3 times and this message always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion... Please!

I have followed the Apple Support instructions but these 2 errors always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion?

Try completely removing and reinstalling iTunes and all related components; you may need to do this multiple times. It won't normally affect the iTunes library, but that should be backed up anyway.
(99331)

TS5376 I have followed the instructions re these 2 errors "The program can't start because MSVCR80.dll is missing from your computer" but still not able to run iTunes. Anyone have a suggestion?

I have followed the Apple Support instructions re these 2 errors "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion?

Try completely removing and reinstalling iTunes and all related components; you may need to do this multiple times. It won't normally affect the iTunes library, but that should be backed up anyway.
(99328)

HT4914 Sounds like, because my wife and I have separate Apple ID and separate iMacs, that we would not be able to use iTunes Match as a single unit/account?

Sounds like, because my wife and I have separate Apple ID and separate iMacs, that we would not be able to use iTunes Match as a single unit/account?

Welcome to the Apple Community.
If you are using different ID's for iTunes, then unfortunately you can't share an iTunes Match subscription.

I am trying to purch music on iTunes but for whatever reason it keeps prompting to upgrade to iTunes10. so when i download I am still not able to access iTunes store to purchase music

I am trying to purch music on iTunes but for whatever reason it keeps prompting to upgrade to iTunes10. so when i download I am still not able to access iTunes store to purchase music

Thank you so much. I would never have found it on my own. And, best of all--it works great!!!
Again, thank you, thank you.
best,
gt

HT204023 I am not able to use the personal hotspot in the new ipad 4g version. Please help me out in this case

I am not able to use the personal hot spot in the ipad 3 the new one .

It should be in Settings > General > Network > Personal Hotspot - if it's not there then have you checked with your carrier to see if they support it on the iPad (and even if they support it on the iPhone they don't necessarily also support it on the iPad) ? It may also be an extra fee/subscription from them, and you could check if there is a carrier update.

Users are not able to use Outlook 2010 to view free/busy information and cannot set Out Of Office automatic reply

Hi All,
Please help me.
I have an issue where users are not able to use Outlook 2010 to view free/busy information and cannot set Out Of Office automatic reply. But they are can set Out Of Office automatic reply from OWA. My exchange server is Ms Exchange 2010.
The test E-mail AutoConfiguration failed with this error:
Autodiscover to https://mydomain.com/autodiscover/autodiscover.xml starting
GetLastError=12175; httpStatus=0.
Autodiscover to https://mydomain.com/autodiscover/autodiscover.xml Failed (0x800C8203)
Autodiscover to https://autodiscover.mydomain.com/autodiscover/autodiscover.xml starting
GetLastError=12007; httpStatus=0.
Autodiscover to https://autodiscover.mydomain.com/autodiscover/autodiscover.xml Failed (0x800C8203)
Local autodiscover for mydomain.com starting
Local autodiscover for mydomain.com Failed (0x8004010F)
Redirect check to http://autodiscover.mydomain.com/autodiscover/autodiscover.xml starting
Srv Record lookup for http://autodiscover.mydomain.com/autodiscover/autodiscover.xml Failed (0x80072EE7)
Srv Record lookup for mydomain.com starting
Srv Record lookup for mydomain.com Failed (0x8004010F)
Any idea?
Thanks,
Pieter

OK.
Please follow this step.
1. As you said you are in coexistence step , so for now all endpoint already point to Exchange 2010 right?
2. Check legacy owa redirect that you already configure
3. In Exchange 2010 , Make sure that you already configure "Autodiscoverinternaluri" by this command set-clientaccessserver -identity "servername" -autodiscoverinternaluri
https://autodiscover.domain.com/autodiscover/autodiscover.xml. and don't forget to create autodiscover record in DNS
4. in Exchange 2010 , Make sure that you already configure "EWS" path by this command set-webservicesvertualdirectory -identity "XXX\Default web site name" -internalurl
https://yourinternalurl/EWS/Exchange.asmx -externalurl https://yourexternalurl/EWS/Exchange.asmx
5. don't forget to replicate freebusy from Exchange 2003 to Excahnge 2010 via public folder.
You error look like client cannot get autodiscover process please check it again.

HT5858 When I swipe up from the bottom of the screen to use control center I am not able to use the music controls for music or podcasts and music controls do not work on the lock screen either is anybody else having this problem???????

When I swipe up from the bottom of the screen to use control center I am not able to use the music controls for music or podcasts and music controls do not work on the lock screen either is anybody else having this problem???????

Not really sur easy you would be having that problem. Mine works. You might try RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost). Then try again and see if it makes a difference

HT4914 if you use iTunes match in order to create space and remove music from your hard drive, does that happen automatically when you subscribe and upload your music or is there another step to remove the music from your hard drive once you've uploaded t

if you use iTunes match in order to create space and remove music from your hard drive, does that happen automatically when you subscribe and upload your music or is there another step to remove the music from your hard drive once you've uploaded to iTunes match?

Welcome to the Apple Community.
iTunes match won't automatically remove content from your computer, if you want to do that you will need to do it manually yourself.

I have an ipod 4 can i connect to pc and, using itunes match, store all music off ipod and then transfer to a new ipod 5?

i have an ipod 4 can i connect to pc and, using itunes match, store all music off ipod and then transfer to a new ipod 5?

hI, bella
I also met this issue a few days ago and I finally find out how to transfer music from iPod to computer:
1. Plug your iPod in and wait for the computer to recognize it.
2. Open up 'My Computer' and under 'Devices With Removable Storage', double click and open apple iPod.
3. Click on 'Tools' at the top of the window and drag down to 'Folder Options'.
4. Under the 'View' tab, find the subfolder called 'Hidden files and folders'.
5. Select the option 'Show hidden files and folders'.
6. Click 'OK'.

Just bought an iMac and use iCloud. calendar appointments on iMac are displayed 24 hours out of sync with the iPhone. the iPad and macbook air pick up the same information correctly. why is this?

just bought an iMac and use iCloud. calendar appointments on iMac are displayed 24 hours out of sync with the iPhone. the iPad and macbook air pick up the same information correctly. why is this?

Hi smokeondz,
Thanks for visiting Apple Support Communities.
If your iCloud calendar entries are not displaying as expected, start with the troubleshooting steps in this article:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Best Regards,
Jeremy

HT4942 I want to be able to update info in Numbers by either iPhone, iPad or MacBook Air. Do I need to purchase Numbers separately for MacBook Air?

I want to be able to update info in Numbers by either iPhone, iPad or MacBook Air. Do I need to purchase Numbers separately for MacBook Air?

Yes. Numbers for the Mac is a different program than the app for the iPhone and iPad. It can be purchased from the Mac App store.

HT4623 I just upgrade to the new system and I can not see or use itunes on my iPone 5 or iPad. How do I fix this?

I Just upgrades to the new system and can not see or use itunes on my iPhone or iPad, please help?

Easy,
Restart your PC, then restart your iPhone/iPad. Then once your computer reboots, connect the devices using the USB cable.
Let me know!
C

I am still not able to use itunes match or cloud between my ipad and macbook air

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