I am trying to change my payment method, however to payment method options are showing. A nd I am not able to purchase any apps noteven free ones
It won't let me change my payment method because there are no options, and I can't buy any apps. What do I do?
Contact iTunes Support and request assistance...
Apple Support iTunes Store Contact Us
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HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIMES IT STOPS DOWNLOADING AND SHows THAT "UNABLE TO DOWNLOAD THIS APP" IT'S SHOWING THIS MESSAGE IN EVERY APP AND ALSO AT ITS DISTURBING ME AT THE TIME OF WATCHING ANY VIDEOS TOO. BECAUSE WHEN I AM TRYING TO WATCH ANY VIDEO IN YOUTUBE IT'S DISTURBING VIDEOS ARE NOT PLAYING ND SOUNDS ARE NOT COMING PROPERLY ND THE IMAGE QUALITY ALSO BECOMES POOR AND THE VIDEO STOPS AFTER SOME TIMES THIS PROBLEM IS HAPPENING AT ALL THE VIDEO ND IT'S HARASSING A LOT. THE SAME PROBLEM IS ALSO HAPPENING TO MY BROTHER'S PHONE TOO.. REQUEST TO APPLE PLEASE ANALYSE AND FIXED THE PROBLEM AS SOON AS POSSIBLE OR ELSE MAYB I NEED TO STOP USING APPLE PRODUCTS. CAUSE IT'S HARASSING MY DAILY LIFE A LOT....
These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem? -
now asks me to put in my payment method. i do not wish to place it in because i am not looking forward to purchase any app that needs to be paid for. How can i use my account but not give in my credit card data?
Create a NEW account/ID using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/ -
Hi , I have tried to download a paid app on my new ipad ,the response pop out as: payment is temporarily unavailable .please try later". Since then I was not
able to download any free app , as the same response continues pop out . I have already update ny billing address as advise by the apple itune supportFOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Cheers, Tom -
I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?
I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?
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I'm trying to change my secret question because I forgot to answer.
Followed all the instructions, but not yet I receive a message to let me change the answer, I tried more than once, but without an answerSee this thread:
https://discussions.apple.com/message/23280567#23280567 -
I accidentally screwed up my apple id when trying to change my primary email address. Password recovery options and security questions arent working either to restore. Created a new appleid just to get into forums to ask a question but hesitate to sync itunes and iphone with it as i may lose all purchased music apps etc. can anyone help? i have received no email response frm apple support, it's been over 48 hours
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I have iphone 4s , I'm not able to join any wifi, I have tried many things, resetting, trying different wifi and many others , but still not able to join any wifi , what shall I do?
Contact iTunes support. Nobody here can help with billing problems.
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I'm trying to downgrade my storage on my ipod but when I chose my new storage i'm not able to complete the choice because the 'done' button doesn't do anything. can someone please give me some advice?
Are you choosing a different plan before tapping Done?
To downgrade, you should be doing the following:
Go to Settings > iCloud > Storage & Backup.
Tap Change Storage Plan.
Tap Downgrade Options and enter your Apple ID password.
Choose a different plan to use when your current storage plan expires.
Tap Done. -
My itones will not let me change my billing Information and I'm not able to update any of my apps.... How can I change it???
Have you tried here > Changing Account Information
http://support.apple.com/kb/HT1918
If no joy... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.
Have a look here > http://support.apple.com/kb/TS1646
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I'm having trouble with my Apple ID. I changed my email account, and recently (a month ago) and since I switched is requested every time I open any app to Apple ID password to the old email. How can I solve this? Could it be that my iPhone 4S is in sync with my Ipod???
If you updated your existing account then try logging out of it on the iPhone by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPhone. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
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my ipod 7th generation is not recognised by itunes and my computer. I am not able to transfer any songs. Please help me on this regard. I tried all the steps from apple website
This article should give you the options
https://discussions.apple.com/docs/DOC-3991 -
I added a custom ringtone . Then later I tried to add another three set but now after sync . Am not able to get rid of the first one... It's still there as my custom ringtone. But my iPhone in iTunes shows all four... But the phone shows only one...?
Paul--you are a life-saver!! Worked great. I did have to look around to make sure I was getting 4.9 instead of 4.7 (even when the file was named 4.9 at techspot.com), but I finally got the right file, did the install as you suggested, and everything is now fine. One note, though, that I haven't seen mentioned in any of this thread: when I first tried to open up iTunes after getting back to 4.9, the following message appeared: "The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes." I merely went to the old .itl file that was created when I did the update to iTunes 5, renamed it, moved it over to my now new 4.9, and iTunes opened fine. My library was a few days out of date, because of the few days' lag from the time I did the iTunes update, but that was easily taken care of, and everything's now working fine. Thanks again!!!
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i have iphone4 but i am not able to install any paid application via app store, i am entering my master card details accuratly but its again and again showing biling information incorrect, i tried with different 3 to 4 card , all time showing same message. even i tried via itunes showing same, please guide me what to do???
Contact iTunes support. Nobody here can help with billing problems.
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