I am trying to install Elements 12, but it continues to download Elements 10, which I already have. I have uninstalled 10, but it still does the same thing! I have bought 12 but only have the licence key

I have bought Elements 12 as a download and have a key, but cannot install it because the download assistant keeps trying to install Elements 10! I tried uninstalling elements 10, which I do have on my computer, but it does not seem to make any difference. What can I do?
Thanks
Harry

Harry can you please post a screen shot of the Adobe Download Assistant installing Elements 10?   You can find more details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?.

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