Trying to install Elements 13 and it asks for a serial number. The instructions say the number should start with 1057 but there is no code on the disks, box or envelopes the disks came in that start with 1057. I cannot activate the software without this c
Trying to install Elements 13 and it asks for a serial number. The instructions say the number should start with 1057 but there is no code on the disks, box or envelopes the disks came in that start with 1057. I cannot activate the software without this code and it is a Christmas gift to my wife. HELP!
I had this problem. There are actually two boxes. The outside one with the photos and stuff and glued into it is another box containing the disks. That box has the serial number. Adobe was NO help with this as if no one else ever could not find it. I had to rip open the outer box.
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Trying to instal Photoshop and being asked for a serial number
What is this ,no record of receipt of one
Also is my email address my user IdThat would be the email address and password you set up with Adobe. Just sign in.
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This issue can occur due to many reasons.
You can check the hosts file if the access is blocked.
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HT4946 if i can not access my phone, how can they ask for a serial number? makes no sense!!!
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RJ@Try to connect on Live chat one more time.
Still not connected , better to contact Adobe Phone Support
Click on Phone option and check once :
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