I am trying to Re-install CS5 and when going to use Photoshop, I have my original Serial Number and it will not let me activate the Software on a new hard drive.

Why is Adobe making us jump so many hoops just to re-install software?
I had a hardware crash and had to re-install all my programs. We can not activate Photoshop CS online or by phone! What gives?
I am in the middle of a project and I can not use Photoshop CS
Please advise.

So let me get this right..... I Pay for Creative Suite 5.   I have my original discs and serial number. I still have the entire box it came in.   I simply need to re-install the product.   I can not use Photoshop because it can not be activated via phone or online. I am supposed to just in a chat page and you are put in a cue with "We are still assisting other customers, thank you for your patience. You can also try ourcommunity forums, where experts are online 24/7."
IS ADOBE FOR REAL???   THEY EXPECT YOU TO SIT IN A CUE ON HOLD WITHOUT AN INDICATION HOW LONG YOU WILL BE IN CUE IN THE MIDDLE OF THE WORK DAY.
NOW YOU KNOW WHY PEOPLE HACK THEIR SOFTWARE!
I HAVE A JOB TO DO AND CAN NOT TELL A CLIENT, MY PHOTOSHOP DOES NOT WORK, I AM WAITING IN ADOBE'S HELP CUE!

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i have done this twice in two other posts..
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