I am trying to update my apps on my iPhone. I recently change my apple ID to a new email address. When I go to update the pop us is asking for the password for my old email address.
I recently changed my apple ID to my new email address. On my iPhone 4 I am trying to update apps and it asks me for my apple ID password for my old email address. How do I change to my new email address?
Did you change the Apple ID primary email to another email address or did you create a whole new Apple ID?
Go to settings>itunes & app store and if it shows your old apple id at the top then tap on it then sign out and then sign in with your new apple id email.
Similar Messages
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I recently changed my Apple ID (to my new email address), but my iPhones are still showing my old Apple ID and are asking for my old password. It no longer exists and now I can not add any Apps or get into iCloud because they previous ID no longer exists but that is what is popping up in Apple ID box and I cannot change it on the phone. How do I get my new Apple ID assigned to my phone(s)?
Welcome to the Apple Community.
If it's iCloud that is asking for these details:
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
If it's iTunes asking for these details:
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I recently changed my Apple ID to a new email address. My old one still is in my phone, and cannot be permanently deleted as it says that Find my iPhone is still on. I can't turn it off because I do not have the password to my old "deleted" Apple ID. If you can help, please do! Thank you very much!
I have the EXACT SAME PROBLEM and have been researching the past 2 hours!!!! Aaargh!
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I recently changed my apple id to a new email at the same time getting a new Iphone 5. I cannot get all my devices back online with icloud since. It is still showing my old email even though I changed it and logged in under the new one. My icloud information is grayed out for the apple id.
You need to sign out completely in System Preferences (or Settings)>iCloud and then sign back in again with the new ID. Your iCloud data will disappear when you sign out but will reappear when you sign back in (may take a bit of time).
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I have reset my I D but when I go to update apps it asks for password using my old email address???
How do I overcome this issue???So how do I update apps that are tied to an old ID ?? I do not remember the old ID as the Apps were downloaded a long time ago
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Trying to download an app on my iphone but is saying my apple id has been disabled
im trying to download an app on my iphone but it keeps popping up with a messages saying my apple id is disabled... any help?
Contact iTunes support for assistance. Start here:
http://www.apple.com/support/itunes/contact/ -
When I got the iPhone about 4 weeks ago, I used an email for the apple ID and set it all up. Then I changed my Apple ID but now iCloud constantly prompts me with my old apple ID. How do I change this? I cannot make any changes to all the things I downloaded with the old Apple ID. I just updated my software to iOS7. I'm not sure if that changes anything (I am very new to the iPhone)
I had this problem for a while but i finally found a way that worked for me.
My old icloud account asked me for the password that i didnt have. And my old email was not registered as a valid appleid.
So i created a new apple id with my old email and a new password. Signed in no problems and then i could finally delete the old icloud account and sign in with my real one.
Hope this works for you -
In attempting to sync my i-phone with my new PC a message appears on the PC that I must enter a password (long forgotten) for an old email address. I've tried everything I know including trying to reset the password by providing my current email address. Nothing works.
If you forgot your Apple ID password - Apple Support
tt2 -
I have an iphone 4S and I wasn;t able to purchase an app for it because I wasn't able to accept the new Terms an Conditions section. When I reched the last page of the Terms and Conditions, there wasn't an accept button or section, therefore I wasn't able to complete my purchase. Please advise.
Thanks
VernelHi vernel,
Welcome to the Support Communities!
First, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Below are the full articles:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If you can access your home screen, I also recommend verifying that cookies are not blocked and private browsing is turned off in Settings>Safari:
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Cheers,
- Judy -
Help?!
Can I delete the iTunes folder with the music in it and then log into iTunes? Won't it start downloading the music that I've previously bought? I also have quite a bit of music from the Napster days if you know what I mean so I don't want to manually have to go through several thousand songs since I don't know which I bought from iTunes and which I didn't.
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I changed my Apple ID and put new PW. When I go to itunes and want to purchase some App it gives window with
old user id and asks for password. I does not accept new password because it is not associated with this ID. I wanted
to make the same user ID as Apple and also the same password but I do not know how it can be done. The old ID and old password must be on Apple site
and there must ba way to delete them.?Tap on your id in Settings > Store and log out of the account and then log back in with the updated version so as to 'refresh' the account on it.
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I have had to change my email address/Apple ID. My iPad recognises the new detail in iTunes and iCloud but when I go into iCloud through my MacBook Air, it requests a password for the old email account which I can no longer use. There is no Option to be able to change this email/ID detail as I cannot get further than the password request. Can anyone help please - this is driving me insane?!
Go to System Preferences and click Sign Out, select Delete at all the prompts, then sign back in with the changed ID? (Your iCloud data will disappear from your Mac when you sign out and choose Delete, but will still be in iCloud. Provided you are signing back into the same account your data will reappear on your Mac when you sign back in.)
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I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud? I plan on getting rid of my old email address which is my old Apple ID so how is that going to work?
Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple! -
I CLOUD ASKING FOR PASSWORD ON AN OLD EMAIL ADDRESS
Hello,
I cloud asking for a password for an old email address , taking over Ipad now, cannot change email address have changed my apple id and password about 5 times now , and still the old email address comes up!
Can I factory reset the Ipad to clear everything and start again ?The iPhone is linked to the iCloud account and Find My iPhone
The device can display a different Apple ID or iCloud account then it's linked to.
The way to check this is iCloud.com
Get signed in with you Apple ID/iCloud account and password
Select the Find My iPhone
Select the "All Devices"
Select the device
Wipe and remove it from the account
Restore the device
You can do the same from Find My iPhone App from an iOS device
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
https://support.apple.com/en-us/HT201441
Best of Luck
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