I am trying to update my software to Mac OSX Snow Leopard.

I have a mac book from early 2009 with an operating system of MAC OS X version 10.5.8.  I am trying to update the software so I can sync with my iphone 5.  I have the MAC OS X Snow Leopard CD and am ready to install.  When I tried it the first time the installation failed at about half way and the screen went black with a pinwheel for almost an hour.  After that it gave me the option to restore to the previous software.  The computer is back to working but I would really like to be able to update the software.  Any thoughts?

I am having the same problem. I can not download my update whatsoever. I emailed the support e-mail attatched in the original email, but have not recieved any news.

Similar Messages

  • When I sync with my iphone i get an error reporting message but the sync still works.  After trying to download 10.6.3 Mac OSX Snow Leopard, this message appears every few seconds until I quit Entourage.  How do I turn this message off?.

    Question: 
    When I sync with my iphone I get an error reporting message but the sync still works.  After trying to download 10.6.3 Mac OSX Snow Leopard, this message appears every few seconds as long as Entourage is open.  This continues until I quit Entourage.  How do I turn this message off? It interferes with any other work I am doing.   I appreciate any suggestions.

    I only have one video project that I ever published to iDisk. It didn't have any music or photo files attatched to it, just a few clips stitched together. I can play these clips right now in the Event Library (so I know the source files are on my computer), but strangely, under the Project Library, the project is not there. I'm almost certain that I didn't store the project on iDisk; I just completed the video and published it to iDisk (as a .mov file I think) for family to see. I've tried to figure out how to get iDisk to stop looking for this project to no avail.
    I don't know if others have experienced this, but if I click on any project and on the menu bar select Share --> Remove From --> Media Browser... it lists iPod, iPhone, iPad, tv, Computer and MobileMe. Why would MobileMe be an option here? This is the case for any video project I select. Didn't iLife '11 and/or OSX 10.8 remove all mention of MobileMe? I wonder if this is part of the problem too.
    Edit: I just removed every project I have from the Media Browser. Still no luck.

  • I Have mac osx 10.5.8 and have tried to update to mac osx snow leopard 10.6.3, but I constantly get the install failed message. What could be the problem?

    My imac is currently running mac os x 10.5.8. I've tried to install mac osx snow leopard 10.6.3, but have been unsuccesful because the disc fails to install.
    What could be the problem?

    noondaywitch wrote:
    You should boot from the Installer DVD by holding down the C key during start up until the Apple logo and spinning cog wheel appears. Allow plenty of time for the installer to appear - it can take several minutes when booting from a disc.
    I suggest not doing this unless the Apple recommended method (starting by double-clicking on the
    Install Mac OS X icon while booted up normally) fails.
    There are several reasons for this:
    The Apple method performs a check of the DVD's integrity before starting up from it. This can't be done if you start up directly from the DVD.
    The Apple method "phones home" using the current OS's network settings to check for updates to the incompatible items database included on the DVD & writes a lot of pre-install data (the 'Mac OS X Install Data' stuff) to the HD before restarting automatically from the DVD to finish the installation. This may not work as expected if you start up directly from the DVD.
    The pre-install data on the HD speeds up the installation process (because running the OS from the HD to build the data is faster than doing that while running from a DVD).
    The Apple method makes it possible to "gracefully" cancel the installation before the automatic restart occurs without leaving the existing OS on the HD in a corrupted, "half-installed" state unable to restart the Mac. This sometimes happens if the installation process hangs & one has to force-restart the Mac to recover. As long as this occurs during the "pre-install phase" before the restart, the existing OS should remain untouched & intact.
    Also note that the Snow Leopard installer is quite a bit more sophisticated than the previous ones like for Leopard or Tiger. It automatically performs the equivalent of Disk Utility's Verify Disk step before beginning the installation & performs more checks during the installation process (including checking the pre-install data for errors). It is usually not necessary to remove the "Mac OS X Install Data" folder after a failed installation, which may just cause the process to take longer on subsequent attempts, but if nothing else helps it is certainly something worth trying.

  • I just purchased Mac OSX Snow Leopard Software Version 10.6.3 before I install I would like to know if it will still keep my documents, etc? and not lose them?

    I just purchased MAC OSX Snow Leopard Software update to Version 10.6.3.  At present my MACBOOKPRO is Mac OS X Version 10.5.8.  Since this is the first time I have purchased new software upgrade for my MACBOOKPRO I would like to know before installation if it will keep my documents, etc. intact or would it lose them?  Appreciate any help?
    Darci13

    How to Install OS X Updates Successfully
    A. Repair the Hard Drive and Permissions:
    Boot from your current OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally. 
    If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    B. Make a Bootable Backup Using Restore Option of Disk Utility:
    Open Disk Utility from the Utilities folder.
    Select the destination volume from the left side list.
    Click on the Restore tab in the DU main window.
    Check the box labeled Erase destination.
    Select the destination volume from the left side list and drag it to the Destination entry field.
    Select the source volume from the left side list and drag it to the Source entry field.
    Double-check you got it right, then click on the Restore button.
    Destination means the external backup drive. Source means the internal startup drive.
    C. Important: Please read before installing:
    If you have a FireWire hard drive connected, disconnect it before installing the update unless you will boot from this drive and install the update on it. Reconnect it and turn it back on after installation is complete and you've restarted.
    You may experience unexpected results if you have installed third-party system software modifications, or if you have modified the operating system through other means. (This does not apply to normal application software installation.)
    The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update.  While the installation is in progress do not use the computer.
    D. To upgrade:
    Purchase the Snow Leopard Retail DVD.
    Boot From The OS X Installer Disc:
    Insert OS X Installer Disc into the optical drive.
    Restart the computer.
    Immediately after the chime press and hold down the "C" key.
    Release the key when the spinning gear below the dark gray Apple logo appears.
    Wait for installer to finish loading.
    E. If updating:
    Download and install update(s) 
    Use Software Update, or
    Download standalone updater(s).

  • Trying to update iMac G5 with OS X Snow Leopard and unable due to no Intel proccesor. Are all new upgrades going to be unavailable? What is the last available upgrade?

    I'm trying to update my parent's iMac G5 with OS X Snow Leopard and unable to do so because it doesn't have an Intel processor. Are all new upgrades going to be unavailable? What is the last available upgrade? Is it possible to get an Intel processor installed?
    Thank you
    Lindsay

    Actually you can upgrade to snow leopard.  I have an iMac G4 and upgraded to snow leopard by installing it using an external DVD RW drive.  It was complicated but it worked.  I ended up going back to using tiger though.  I liked it better the simple old school way.

  • Trying to update cc desktop on mac osx lion and keep getting file download error 204

    Hi ,
    I have Mac OSX Lion 10.7.5 and keep getting this error when trying to update my cc desktop app that is reporting an update. There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.(Error code: 204)Contact Customer Support
    please resolve.

    I have the same problem and was on lots off sides of adobe, no answer then i searched in the log data and found this.
    06/21/14 19:04:06:710 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 43925 | ****************Starting LBS workflow*******************
    06/21/14 19:04:06:715 | [INFO] |  | Download | LBS | ProductInfo |  |  | 43925 | Product locale not specified in the product information file
    06/21/14 19:04:06:715 | [INFO] |  | Download | LBS | ProductInfo |  |  | 43925 | Product name not specified in the product information file
    06/21/14 19:04:06:715 | [INFO] |  | Download | LBS | LBSUtils |  |  | 43925 | Launching LBS in elevated mode
    06/21/14 19:04:12:270 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 43999 | ****************Starting LBS workflow*******************
    06/21/14 19:04:12:276 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 43999 | LBS launched in LEGACY mode
    06/21/14 19:04:12:399 | [INFO] |  | Download | LBS | SystemCheck |  |  | 44009 | System OS Version - major = 10, minor = 7, bugFix = 5
    06/21/14 19:04:12:399 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | ACCC System requirements check passed
    06/21/14 19:04:12:433 | [INFO] |  | Download | LBS | ProductInfo |  |  | 44009 | Product locale not specified in the product information file
    06/21/14 19:04:12:433 | [INFO] |  | Download | LBS | ProductInfo |  |  | 44009 | Product name not specified in the product information file
    06/21/14 19:04:12:433 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | Bootstrap LBS is successful
    06/21/14 19:04:12:451 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | Bootstrapper Lock acquired
    06/21/14 19:04:12:469 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | LBS Lock acquired
    06/21/14 19:04:12:501 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | Deployment lock check passed
    06/21/14 19:04:12:519 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=10.7.5&platform=osx10
    06/21/14 19:04:14:236 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | Successfully downloaded application xml at path /tmp/912ACE51-6B35-48F6-9D63-D863680F0EE3/applications.xml
    06/21/14 19:04:14:314 | [INFO] |  | ACC | LBS | WorkflowManager |  | FileUtils | 44009 |
    06/21/14 19:04:14:314 | [ERROR] |  | ACC | LBS | PDM | PackageDownloadManager |  | 44009 | Failed to create folder at temp location for download operations
    06/21/14 19:04:15:143 | [ERROR] |  | ACC | LBS | PDM | PackageDownloadManager |  | 44033 | Could not init xml parser with download manifest file at
    06/21/14 19:04:15:222 | [ERROR] |  | ACC | LBS | WorkflowManager |  |  | 44009 | PDM stopped with fatal error in downloading PIM with error -3
    06/21/14 19:04:15:344 | [ERROR] |  | ACC | LBS | WorkflowManager |  |  | 44009 | Failed in DOWNLOAD PIM
    06/21/14 19:07:19:779 | [INFO] |  | Download | LBS | ETS |  |  | 43999 | Waiting for the async thread to get the task completed
    06/21/14 19:07:19:788 | [INFO] |  | Download | LBS | ETS |  |  | 44013 | Async thread is completed. Now exiting from function.
    06/21/14 19:07:19:790 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 43999 | ACC installation end with exit code: 214
    06/21/14 19:07:19:790 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 43999 | ****************Closing LBS workflow*******************
    Adobe please help, it´s not the first problem installing updates in CC, i we pay for it !!!

  • Neo V ICS Update via Bridge for Mac on Snow Leopard

    I am trying to update my "neo v" via "bridge for mac" on my mac mini (10.6.8 - snow leaopard)
    I am connecting in MSC mode as Phone is not detected by Bridge in MTP mode
    In MSC mode I do get the notification for ICS update however, after the Prepare stage it asks me to switch to MTP mode.
    I do so and nothing happens.
    I disconnect and try to reconnect in MTP mode and nothing happens
    Please help/advise

    Please check this thread for a possible fix for this:
    http://talk.sonymobile.com/message/185965#185965
    What are your thoughts about this forum? Let us know by doing this short survey.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • I have a 2006 iMac.  Recently updated to Mac OSX Snow Leopard.  iPhoto and Garage Band didnt down load

    How do I down load iPhoto and Garage Bank on my 2006 iMac.  When I updated my software it didn't down load.
    Please help, ;ooling for solutions.
    Thank you

    If you are on 10.6.8 will you be able to download a compatible version of Garageband or will I be forced into Mavericks? Nothing against mavericks but cant upgrade due to memory limitation at the moment.
    OR
    Are those additional download from the iLife available on the second install disc for 10.4.x or later?

  • Anything gained by updating to Intel-based Mac and Snow Leopard?

    Is there anything to be gained by replacing a 1.8 GHz Power Mac with system 10.4.11
    with a MacPro 2.66 GHz with Snow Leopard ?

    Here's a couple of lists of 3rd-party apps, with info about compatibility (accuracy unknown):
    http://snowleopard.wikidot.com/
    http://www.macintouch.com/specialreports/snowleopard/slcompat.html#d31aug2009-21 56
    And Apple's list: http://support.apple.com/kb/HT3258
    Also, Snow Leopard Printer and Scanner software: http://support.apple.com/kb/HT3669

  • Has anyone updated the software for 10.6 Snow Leopard and found that their printer no longer scans or prints?

    Last October, I bought a MAC desktop that uses MAC OS X 10.6.8 and an HP 1050 All-in-One Printer J401a.
    Everything worked beautifully until messages kept popping up about downloading critical MAC software update. Eventually, I succumber to the persistence and took the 7 hours required to do the download.
    Since then, the printer refuses to scan. A mesage informs that "HP Utility quit unexpectedly" and a report is being sent automatically to Apple.
    A few days ago, I got an engineer to have a look. He re-ran the HP disk 3 times and managed to get the scanner to work, but only once. His second visit did absolutely nothing and now even the printer doesn't work.
    HP informs that this is a problem with MAC OS X 10.7 and suggests downloading a correction.
    Has the Apply update turned the 10.6 to a 10.7?
    I have un-installed HP and disconnected the printer.
    What can I do to get this important facility back?
    Lis

    Elisabeth Cumine wrote:
    Thanks for the reply.
    Even after the 7 hour update download the MAC OS X still says version 10.6.8 and nothing appears to have changed except printer and scan errors. I've uninstalled HP after 3 futile reloads and disconnected the printer.
    Any suggestions?
    Lis
    Right 10.7 is a purchase of a new oeprating system. Software update will not upgrade your computer to 10.7.
    The Software on the disk is very old software. Ushally it's a good idea to download the latest software from HP. As such, have you tried downloading & Installing HP Deskjet Full Feature Software and Drivers - Mac OS X v10.5 and v10.6?
    You may need to go into system prefrences, Printers, and delete the printer, and then re-add the printer.
    When opening the scanning software; it's really important to open the right program. If you look in the HP software folder there should be sevreal programs. There should be a program called scanner select or some thing similar. That's the one you want to open. it will have you select the device you want to scan from; then it will give you the option to open the scanning program.
    if that dosen't work, do you have any other mac or pc computers? the reason I ask; is that the printer could be having a hardware issue. if you try the scanner / printer with another computer; and you still have the issue, then you know it's an issue with the printer it self and not your computer.
    My HP all-in-one scanner died about 8 months into owning it. I couldn't even use the built-in copy button on the printer to make copies.

  • Trying to update from 10.4.11 to snow leopard, the genius bar said I should be able to do this I only need 1 GB of RAM and I have 2 GB. I put in the SL disc and my Macbook pro spits it out. What do I do without needlessly spending more money to upgrade?

    So this disc won't load. I recently bought a new ipod nano, but am unable to put songs on it without the latest version of itunes.
    My Macbook Pro is 2008 and has 10.4.11 the guys at the genius bar said to upgrade to snow leopard to upgrade to lion and I shouldn't have a problem. I was told I need 1GB of RAM and I have 2GBs of RAM but the disc spits out every time after about 3 minutes.
    This is my computer info, please please please help me install this disc so I can use this ipod I bought from you that I've been super psyched about using.
    Hardware Overview:
      Model Name:          MacBook Pro
      Model Identifier:          MacBookPro3,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.4 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache (per processor):          4 MB
      Memory:          2 GB
      Bus Speed:          800 MHz
      Boot ROM Version:          MBP31.0070.B07
      SMC Version:          1.16f11
      Serial Number:          W8******X92
      Sudden Motion Sensor:
      State:          Enabled
    I don't want to be frustrated with apple anymore, please help me so I can be happy with apple again.

    MAshmen wrote:
    disc so I can use this ipod I bought from you that I've been super psyched about using.
    I don't want to be frustrated with apple anymore, please help me so I can be happy with apple again.
    You didn't buy anything from us.
    These forums are user-to-user; no Apple staff are involved other than to moderate.
    Meanwhile, I refer to you to X423424X's post.

  • DRIVER UPDATE - Mac OSX Snow Leopard / Lion Update for E-MU USB Audio interfaces

    [url=http://support.creative.com/Products/ProductDetails.aspx?catID=237&CatName=Creative +Professional&subCatID=231&subCatName=MIDI +Keyboards&prodID=20347&prodName=E-MU+0204+USB+2.0&bTopTwenty=1&VARSET=prodfa q:PRODFAQ_20347,VARSET=CategoryID:237">EMUU_MacApp Drv_US_1_50_07.dmg.zip [/url]
    jutapa

    [url=http://support.creative.com/Products/ProductDetails.aspx?catID=237&CatName=Creative +Professional&subCatID=231&subCatName=MIDI +Keyboards&prodID=20347&prodName=E-MU+0204+USB+2.0&bTopTwenty=1&VARSET=prodfa q:PRODFAQ_20347,VARSET=CategoryID:237">EMUU_MacApp Drv_US_1_50_07.dmg.zip [/url]
    jutapa

  • I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to pur

    I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to purchase it from apple or if there is an easy/free way to update it.

    you need to purchase it: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard.  It is only on a disk, not in download form.

  • I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so

    I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so. And when i go online to log into my apple id account it states that there is an error. Can someone help me solve this issue, its annoying me?

    Apple’s having trouble with the iTunes Store servers right now. Wait for them to resolve the issue.
    (123935)

  • I tried to update the software for my iPhone 4S. It froze, and now won't turn off, or on, or sync.  Any ideas on how to fix this?

    I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?).  I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something). 
    It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to.  (I backed it up and sync'd it right before I tried to update the software.)
    Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath.  When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen.  So I'm unable to access the iPhone portion of iTunes.
    I have tried to turn it off, with no luck.  I have tried rebooting my laptop and syncing, but I still get the same result.
    Does anyone know how to fix this?
    I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
    Thanks in advance for your help!

    Hi NWL1,
    Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Have a great day,
    Mario

Maybe you are looking for

  • Adobe version compatiblity problems

    I am working using adobe 5 which provides the pdf.ocx file. but now in acrobat 7 or 8 there is no pdf.ocx file inspite of this it provides acropdf.dll file. But old version files are completely removed by installing adobe 7 or 8. It is causing proble

  • How Do I Install On A Virtual Machine

    I would like to find out how to install an OS, for example Oracle Unbreakable Linux on my virtual machine with windows xp as the host. Thanks

  • Solved Crackling Problem in Windows 7 (SB 24-bit USB External, HP Pavilion dv6 1124-ca laptop).

    I'm one of many users who has had problems with the sound crackling problem with their sound card after upgrading to Windows 7. I was previously on Windows Vista running 5. with 24-bit, 96000Hz sample rate Studio Quality with no problems at all. When

  • Problems printing to HP Color LaserJet 2605dn

    First, the technical details. The 2605dn is running firmware datecode 20061114. My Macs are running 10.4.10, and the computers and the printer are all connected to a Linksys BEFSR41 router. I also have a Windows XP laptop that is connected to the rou

  • Using MBP as a DVD recorder transfering from an HDD recorder ?

    I have a television and want to buy an HDD recorder. but i do not want to buy a dvd recorder also as i have this macbook pro. If i record a programme that i want to keep forever.... Is it possible to move the programme from the HDD recorder to the MB