I am unable to restore my iPad. iTunes keeps coming up with "unknown error (3004)" I have updated my Windows, tried searching for apple updates, but keep being told "cannot connect to apple server" HELP PLEASE

The whole problem started when I was syncing my iPad to update it. iTunes for some reason, put it into recovery mode. I have done all the hints and tips for the error code, checked my internet connection & tried to restore on another computer, but it required an update of iTunes and would not connect to Apple server either.

Here is the work around:
When and if you get the same error it will prompt you to select one of three choices:
You have to select the LAST choice ---either Cancel (if you do this you will keep going around in circles), Restore to YOUR settings (which is really a trick question), or Restore to Factory (sorry I can't recall exact language)
Then in itunes select your ipad under "Devices" if it doesn't automatically...(YOU CAN SKIP TO #5)
There will be 3 Boxes in the "Summary" screen for you to choose from:
VERSION: DO NOT SELECT RESTORE, BACK.. I selected "Back up to this computer", OPTIONS: click on which ever box you desire (I did #1 & #2). Then I selected "CONFIGURE UNIVERSAL ACCESS" and hit "OK".
In the bottom right hand corner you will see two choices, select "SYNC" and your ipad & computer should start the syncing process which could last a LONG time depending on how much data you have backed up.
Sorry if this doesn't work for you but it's working so far for me! Good luck...and Apple please don't do this again! So very confusing!

Similar Messages

  • HT4972 i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    Hello there, BundyA.
    Error 3 is usually associated to security software settings. The following Knowledge Base article provides some great information and links for troubleshooting the issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    This section should prove useful:
    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I have updated to iOS8. Now cannot connect to BT speaker I have been using for months. BT discovers it but will not pair. Help please

    I have updated to iOS8. Now cannot connect to BT speaker that I have been using for months. BT discovers it but will not pair. I have tried switching both off & on but nothing helps.

    I am sure the BT speaker not the problem because it works fine with iOS8 on my iPad!
    ... And no I am not trying to connect both at once.  To be sure I have switched the iPad off completely and switched the speaker off & on but still with the same failure to pair.  The iPhone sees the speaker but then gives me the pairing unsuccessful message when asked to connect.

  • I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

    I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

    Skip the iCloud sign in for now.
    Once you reach the home page, go to settings and sign out of FaceTime and Messages.  This should also sign you out of iCloud.
    Go to iCloud in settings and sign in with the correct Apple ID.
    If that does not work
    Skip the iCloud sign in
    Go to Apple ID.apple.com and sign in
    Change your Apple ID to the old one
    Delete iCloud account on your device with the old Apple ID and the same password.
    Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
    Sign into iCloud on your device with the correct Apple ID and password

  • TS3899 I keep getting " The connection to server failed" but I can get internet connection. Can anyone help please

    I keep getting "The connection to the server has failed" when I call up my mail although I do get internet connection. Can anyone help please.

    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings

  • My itunes keeps saying it cannot comunicate wit my i pod please help

    my itunes keeps saying i have to reinstall itunes so my ipod software can comunicte wit itunes

    What's the precise text of your error message, please? (There's a few different ones I can think of that you might be getting.)

  • I have iPhone 4s ios 5.0.1.ITrying to restore it via iTunes I am now getting "unknown error (27)".my iPhone notwork help me pls

    ERROR 27

    http://support.apple.com/kb/ts3694#1
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.

  • No matter what I do I cannot restore ipod classic. Ipod is corrupt with unknown error 1439.cannot restore the ipod Have tried all options but . can anyone help?

    I recently bought a second-hand ipod classic.  When connecting to itunes the message reads that the ipod is corrupt and needs to be restored to factory settings.  However, this does not solve the issue and I get the message saying unable to restore, unknown error 1439.  No matter what i have tried through apple support i get the same result.  My computer runs Windows XP but I have also tried on my laptop which operates Vista and still no joy.  Anyone able to solve this one?

    Normally unknown error is due to timeout, cause by
    connected to slow USB port at the front of the PC, or using USB Hubs - Better connect to the USB HUb at the back of the PC. (Some Laptop, has only one High Power -USB2.0 port
    USB resource low, due to sharing of other USB devices - Disconnect all other USB devices when Restoring.
    Winsocks conflict with iTunes - Disconnect Internet and Stop firewall and Antivirus, emails apps.
    Your hardisk is dying, read this earlier post by tt2.
    https://discussions.apple.com/message/17776595#17776595
    This wont solve your problem. but is very helpful in troubleshooting.
    It would also help, if you can state
    Which version of iTunes are your running?
    What is your iPod software version as shown in the iTunes summary page?
    Have a nice day!

  • ITunes Store Not Loading with no error message and have gone through all online support procedures

    Hi I am trying to conect to the iTunes store here in NJ via my laptop and my school's Wifi network, but nothing ever happens...
    I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
    I have followed all the iTunes online support procedures for trying to reslove the issue including: reinstalling iTunes, wiping the ipconfig cache from the run dialogue box, adding iTunes to the firewall "allow" list, and even running the iTunes diagnostic for store connectivity. The diagnostic comes back saying that everything is fine but that iTunes cannot make a secure connection to the store, when I try to follow the help button from the diagnostic, iTunes tells me that it cannot connect to the internet and to make sure that my computer has all network cables plugged in etc. but obviously that is not the issue, or I wouldn't be able to be online to post this message...
    I know that it has nothing to do with my campus' network, because I am able to view the iTunes store via my iPhone 3GS on the same network.
    I am using a Dell Precision M6300 with an intel Centrino Duo and Windows XP service pack 3.
    HELP!!!!!
    -Duncan-

    I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I can't open the Itunes application, keeps coming up with unknown error occured

    I can't open the itunes application on my mac book air. Keeps saying that an unknown error has occurred with (13014)???

    iTunes error 13014

  • New SSL email settings for Apple Mail help please

    I too received the Verizon email settings notification but when I turn on ssl and change the server ports for incoming and outgoing mail to the correct ports...I get a connection error... the mail server "incoming.verizon.net" is not responding. When I change back to the original settings, it connects just fine. Anybody else having issues with Apple Mail on a mobile device I.e. iPad, iPhone?
    Solved!
    Go to Solution.

    I had the same problem setting up the new ports and SSL on an ipad. Restarting the ipad did not help. Turns out that the settings app needs to be turned off before incoming will work. For those that aren't familiar, double click the home button. All active apps will appear in a row across the bottom of the display. Press and hold any active app icon until they all start dancing and have a small red circle in the upper left corner with a minus sign in it. Release and then tap the app(s) you want to close.  

  • I tried to download apps but it keeps asking for security information but when I fill it up it gets stuck help please

    I have got an iPhone 4 os 5.1 and a iPad 4G same os everytime I download something it asks for a security question so I filled it up but after pressing done it just didn't do anything be help ASAP
    Many Thanks
    Champ

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (115668)

  • When im trying to install itunes its coming up with an error code. how do i fix it

    how do i overcome the fault code what is being shown

    Could you let us know what the error code is, please?

  • Error message received submitting form via email - "Acrobat cannot connect to the server"

    Some of my users are unable to submit form data.  The forms are set up to be submitted via email and only a few of the users are effected.  They have installed the latest versions of both Acrobat and Adobe Reader.
    "Acrobat cannot connect to the server, but will automatically submit your form once the server is online.  You can check tracker for the status of this submission."
    "You have already submitted the data on this form and it is waiting to be sent.  Further changes are not allowed until the prior data is sent."
    I know that this question has been asked before, but there has not been a response.  This is very frustrating.
    Thanks for any help or sugesstions.

    I have this exact same error, but also have not yet found a workaround.
    Only sporatic users get the error, and I've been unable to duplicate it from my machine.  I am on Adobe Reader v 10.1.2.
    Actually I can get around the error if I were to downgrade to Adobe v9, but that is a bandaid fix - not really a secure answer.

  • Cannot connect to Activation Server

    My system is Windows Vista.
    Recently installed ADE 3.0. 
    I tried to open ACSM file, both with & w/o authorization ID.
    Both times, I get the same error:  cannot connect to Activation Server
    My internet connection works.
    So, I configured my Windows Firewall, so that ADE 3.0 is on the exceptions list.
    Same error:  cannot connect to Activation Server
    Help!

    Yes, I tried to deauthorize in Library view, but nothing happened.  ADE has no authorization information at all.
    So, for added measure, I uninstalled & reinstalled ADE 3.0.  Then I confirmed that Adobe ID and password worked by logging into my Adobe account.  Hence, my internet connection also works.
    In ADE I again entered my Adobe ID and password.  Initially I got the same error: cannot connect to authorization server.
    After I repeatedly hit [Try Again], the screen finally showed "Authorizing..."
    However, this screen just runs...and runs.  The authorization never completetes.
    So then I went to the Registry and deleted the Adept Key, as you suggested in your other reply.
    Same result.  At first, it wouldn't connect to the server at all.  Then I get the "Authorizing" screen that runs indefinitely.

Maybe you are looking for

  • Applying Tax code on document total as a whole.

    will it be possible to apply tax on a document total as a whole? for eg. I want to generate a purchase order for 3 items and doesn't want to apply tax code on line level. The document total will be say 5000 now i want to put tax code on this value. w

  • Upgraded OS ans what are all steps to change in instance

    Hi, I just upgraded my RHEL version from 4.2 to 5. Now what all the changes need to do in my single node instance R12.0.0 to startup the application tier.??.. database version is 10.2.0.2 thanks, vasanth

  • FREEZE COLUMNS AND ROWS IN WEB REPORT - PLEASE ADVISE ME

    Hi Experts, I have a web template that contains a query. My customer wants to freeze columns and rows in this report like we do in Excel. I know that in BW 3.5 this is not a standard feature of Table item. In forum I have found some messages regardin

  • EHP6 upgrade with PI in the landscape

    Hi All, I realize all documentation say that you must always keep your PI boxes at the highest levels in your landscape. I know oss note 1043047 and 954820 speak to this. I'm just became part of a project that over looked this. We are planning a EHP6

  • Viewing Simulator on TV

    Hello, Is there any way to get the simulator to play back through firewire on a TV. I have my G5 hooked up via firewire to a deck hooked up to a TV. Thanks, Matt Silva