I am unable to use my touchscreen. It won't slide to open up. I charged it yesterday, went through all the steps and restored it today, and still nothing. Anyone have a solution on how to get into it?

I am unable to open up my ipod touch. The screen is frozen and won't slide open. I charged it yesterday, and today ended up restoring it and nothing has happened yet. Does anyone have any suggestions?

I suggest you go to the Apple Store and explain to them the situation. I think they will be more then happy to help you. Also they might even exchange your ipod for a new one so try to back up your files if you can and be ready.

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I have an iphone 4 jammed in MDU mode, I conect to itunes and asked to restore, it went through all the steps and nearly completed it gives me an error message saying cannot be restored error -1. Can anybody help me how to restore my iphone

I have an iphone 4 started the problem saying no service, then when restarting asked to connect to itunes and became jammed in MDU mode, I connect to itunes and clicked on restore, it went through all the steps and nearly completed it gives me an error message saying cannot be restored error -1. Can anybody help me how to restore my iphone. or what to do next, some reseller asked me to go the shop where I bought to replace it for me as this error cannot be restored by any shop. It has to be returned to apple and get it replaced. The warranty already expired and don't know what to do.
Please help

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1

I uploded the new itunes software and now my ipod touch is not getting reconized in my itunes. I went through all the trouble shooting support from apple. But I do have a avast antivirus on my computer i wonder if that is what is holding it up

I uploded the new itunes software and now my ipod touch is not getting reconized in my itunes. I went through all the trouble shooting support from apple. But I do have a avast antivirus on my computer i wonder if that is what is holding it up

Could be since it (security software) is listed as #5 in the following:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

A12E1 How to fix this after I have called and went through all the steps they set up on the website?

Someone please tell me WHY i can"t download the cc installer? I have literally tried everything they told me on customer support (which is a very horrible place that provides no help) and I scowered all through the internet to fix this! No answer found!

http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html
For anything beyond that you will have to provide proper technical info about your system and otehr details, which you have not done so far.
Mylenium

Ive just upgraded to Mountain lion, I was using Safari and tried to use iCloud tabs. When I open it up there are no tabs there, anyone have any ideas on how to get it working?

Ive just upgraded to Mountain lion, I was using Safari and tried to use iCloud tabs. When I open it up there are no tabs there, anyone have any ideas on how to get it working?

Can you check system update? I think I did a system Update 1st, a day before installing OSX Lion and there is a Safari update. If not try logging in iCloud.

Anyone have a syggestion on how to get my Ipod touch working again besides putting it into restore mode

Anyone have any ideas on how to get an Ipod touch to charge or sync without putting it into restore mode, I've prettymuch tried everything thats been put online so far

Tried DFU mode?
To do this follow these instructions:
    1. First, Open up iTunes, plug in your iPod Touch/iPhone to the Computer's USB port. Turn on your Computer's speaker and make sure it is loud enough that you can hear it.
    2. Hold down the Home button (top left for iPod Touch and top right for the iPhone with the screen facing you) and the Power button (located on the front bottom of your iPod Touch/iPhone) simutaneously, until the screen goes black and the device turns off. (past the red slider/slide to power off screen)
    3. Now let go of the Power button, but continue to hold the Home button. Your iPod Touch/iPhone should have turned off and the screen should not be on.
    4. After around ~10-20 seconds, you will hear a noise (beep/ding) from your Computer as if it had just recognized a new hardware device, now iTunes should recognize it in DFU mode.
    5. After iTunes recognizes the iPod Touch/iPhone, let go of the Home button otherwise it will go into recovery mode and you will have to do the entire DFU process over again.
    6. You will know when you have put your iPod Touch/iPhone correctly into DFU mode when the display is blank and that you do not have anything on your device.
Once you have done this click restore and iTunes sould start to dowbnload and install the latest firmware.
#Please note this will reset your iDevice to factory settings
Syther101

As of 2 months ago, I cannot fully access Facebook using either Safari or Firefox browsers. I have a Mac G5 running OSX 10.5.8, Safari 5.0.6 and Firefox 3.6.28. Does anyone have any sugesstions on how I can resolve this?

As of 2 months ago, I cannot fully access Facebook using either Safari or Firefox browsers. I have a Mac G5 running OSX 10.5.8, Safari 5.0.6 and Firefox 3.6.28. Does anyone have any suggestions on how I can resolve this?

Aha, a PPC Mac!
The last really supported Flash for PPC was 10.1.102.64, but if it's for like Facebook or such, people have been fooling FB to think they have a later version installed.
Texas Mac Man's Flash hack/post...
https://discussions.apple.com/thread/3599648?tstart=0
Flash player 11.1 hack on PowerPC - https://discussions.apple.com/message/16990862
See in each Browser which version of Flash it thinks it has...
http://kb2.adobe.com/cps/155/tn_15507.html

TS1292 I have been gifted an american itunes gift card and am a Canadian resident. Do you have a solution to how I am able to redeem the card on itunes.ca?

I have been gifted an american itunes gift card and am a Canadian resident. Do you have a solution to how I am able to redeem the card on itunes.ca?

Send the card back to whoever gave you the card. They'll have to give it to someone in the US.
Regards.

When trying to PDF a webpage into a PDF, it does not work, I go through all the steps as normal, and It does nothing. I can repeat my action, where instead of "printing" to adobe, it saves the file, which it doesn't save it at all. I can't even find the o

When trying to PDF a webpage into a PDF, it does not work, I go through all the steps as normal, and It does nothing. I can repeat my action, where instead of "printing" to adobe, it saves the file, which it doesn't save it at all. I can't even find the original in my work folder. I need to know how to stop this from happeing and get it back to the way it has been working he last 6 months since i purchased this program.

Hi pissedadobeuser,
Does this issue occur with any particular web page?
Are you able to print the webpage to 'Adobe PDF' to convert it to pdf.
Which Browser version, OS version and Acrobat version are you using?
Regards,
Rave

Can't get iphone to connect to itunes...went through all 7 steps on this site....any advice?

Can't get iphone to connect to itunes...went through all 7 steps on this site....any advice

It has just occurred to me to ask what seems like a dumb question, when it says to plug in, that does mean plug into electric power, not your iMac, right?

I have a set of photoshop presets, I used to be able to press play and it would automatically run through all the steps now it asks me to ok every single step. What happened ?

I used to be able to press play on the preset and it would run through all the steps automatically. Now it stops at each step and wants me to adjust and ok everything ... I used the presets because I didn't have to do that. Why did it change ?

Where did you get the presets?

I did a full system restore to my phone along with the new 7.0 update. Now I went to restore my phone setting back through Itunes and it goes through all the steps but when it is completed it wont get past the "Connect to Itunes" screen

I did a full system restore to my phone along with the new 7.0 update. Now I went to restore my phone setting back through Itunes and it goes through all the steps but when it is completed it wont get past the "Connect to Itunes" screen

So what happens when you connect to iTunes?

HT1414 Hello, everyone, I followed all the steps to restore but at the end, it says: the device isn't eligible for restore. How to fix it? Thanks all.

Hello, everyone, I followed all the steps to restore but at the end, it says: the device isn't eligible for restore. How to fix it? Thanks all.

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

My video app that is preloaded on the IPAD will not open. all I can see is a blank screen. Does anyone have any suggestions on how I can fix it?

My video app that is preloaded on the IPAD will not open. all I can see is a blank screen. Does anyone have any suggestions on how I can fix it?

The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

How to get into my iPhone5 if I have forgotten my password, How to get into my iPhone5 if I have forgotten my password

How to get into my phone if I forgot my password

LOST PASSCODE
You should be able to remove the passcode by restoring the device.
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes prompts you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes", below.
Right-click the device in the left column and select Back up.
When the backup is complete, select Restore.
When finished, restore from your most recent backup.
Otherwise read this
If that doesn’t work you will need to perform a factory restore to remove it. Or read:
Enter Wrong passcode
http://support.apple.com/kb/ht1212

I am unable to use my touchscreen. It won't slide to open up. I charged it yesterday, went through all the steps and restored it today, and still nothing. Anyone have a solution on how to get into it?

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