I am using Mac, I have downloaded the Creative Cloud but when it comes to downloading an App, in the Apps tab a "Download Error" comes up, saying I should contact customer support. Any help will be appreciated.

sign out and then back in to your cc desktop app.
if that fails to resolve the problem, Sign in, activation, or connection errors | CS5.5 and later

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I bought and paied the Creative Cloud but when I open Photoshop appears the message: "continue the trial". Why?

I bought and paied the Creative Cloud (€19 por month) but when I open Photoshop appears the message: "continue the trial". Why?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I have multiple programs downloaded from Creative Cloud, but when I try to download after effects and Audition it downloads to 42% and stops.

I have multiple programs downloaded but cannot download Audition or After Effects for some reason.

Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
Refer to EX11. You are running out of disk space somewhere most likely.
Mylenium

HT204266 My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

I have a 5s phone. How do I download ALL of the photos from my phone? When I downloaded all of them, just the photos on Camera Roll were downloaded. The photos in the folders were still there. Any help will be appreciated. Rosemary

I have a 5s phone. How do I download ALL of the photos from my phone? When I downloaded all of them, just the photos on Camera Roll were downloaded. The photos in the folders were still there. Any help will be appreciated. Rosemary

tonefox
What about photos downloaded from emails?
Rosemary

HT1918 I am trying to change the country on my iTunes account, and I have a msg please contact Itune support, any help?

I am trying to change the country on my iTunes account, and I have a msg please contact Itune support, any help?

These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1277 Hi, any help will be appreciated. I use AOL for my email. I have probably getting on for 300 addresses but only 50 or so appear on my Ipad email facility......where have the others gone??

Hi, any help will be appreciated. i use AOL for my email where I have about 300 addresses shown but when I use the 'mail' function on my Ipad only a small percentage of those addresses appear..why is that and how can I get my full address book loaded?

Hi, any help will be appreciated. i use AOL for my email where I have about 300 addresses shown but when I use the 'mail' function on my Ipad only a small percentage of those addresses appear..why is that and how can I get my full address book loaded?

Was able to bluetooth one time to play scrabble on our two iPad 1's, but have not been able to do so again. Both are searchable, but are not able to find each other. Any help will be appreciated. Thanks.

Was able to bluetooth one time to play scrabble on our two iPad 1's, but have not been able to do so again. Both are searchable, but are not able to find each other. Any help will be appreciated. Thanks.

Both need to be in the lobby, and searchable at the same time. Also, if either has been paired with a keyboard or headphone since you played, go into settings, and make sure those devices are unpaired, and not interfering with the process.

HT1363 hi, my ipod classic is making funny clicking noises and is telling me to contact apple support, any help wo uhh ld be appreciated many thanks. mark connolly

Hi my ipod classic has started making funny clicking noises and is telling me to go to apple support, any help would be appreciated
Many thanks
Mark connolly

The hard drive in it has failed and will need to be replaced.

I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it

I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it does not install ang give an Error code 72, it is assuming that I already are using the Creative cloud in 2 computer, but itis no the case, how to solve this situation?

Dave: I did the Microsoft Update two days before this happened, and rebooted as required. I just created a new restore point and lauched Creative Cloud. Now I get the famous white screen:
It just sits and spins (been 10 minutes now).
Fortunately, I saved away this command (which I've had to use 4 or 5 times already):
del %USERPROFILE%\AppData\Local\Adobe\OOBE\opm.db
Unfortunately now, I get this (even after closing the above window):
The process cannot access the file because it is being used by another process.
So I killed everything that said "Adobe" in the task manager and this time, the command succeeded.
Fortunately, the current apps seem to still work. I can't seem to find the "Creative Cloud" app in the applications on my system, but I launched Photoshop CC, told it to look for updates, and got a list of the 5 prgorams that need updates in the Adobe Application manager:
I will proceed with the updates, holding my breath.

I have downloaded the Creative Cloud and when it finished, it opened up and was completely blank. Nowhere for me to sign in and no apps for me to click to download. I need this to be fixed ASAP. What is the problem here?

I have downloaded the Creative Cloud and when it finished, it opened up and was completely blank. Nowhere for me to sign in and no apps for me to click to download. I need this to be fixed ASAP. What is the problem here?

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

HT1349 I can't set up new apple ID account for my IPAD2. Whenever I try it will say I should contact ITunes Support.pls I need urgent help.

I can't set up new apple ID for my IPAD 2. Whenever I try to create new account, it will always say I should contact ITunes Support. Please what should I do. I need your prompt response. Tans in anticipation.

Awesome9ja wrote:
I mean I don't existing Apple ID.
Yes you do have an existing AppleID.
You need one to post in these forums. Just use this AppleID.

I have downloaded an ebook into the adobi ereader but when I try and move it across to the kobo desk

i have downloaded an ebook into the adobi ereader but when I try and move it across to the kobo desktop, it is not appearing in the kobo desktop.

You need to ask this in Digital editions. It's not a Reader issue.

I am using a macbook air laptop, i trying to transfer my photoshop files from my macbook desktop to my laptop but it comes up with Error: 1 and advises me to contact adobe support for help.

I am using a macbook air laptop, i trying to transfer my photoshop files from my macbook desktop to my laptop but it comes up with Error: 1 and advises me to contact adobe support for help.

Are you referencing your Photoshop image files, or Photoshop application files?
If the latter, cease and desist at once!
Always install Photoshop from scratch, from the original media: CD/DVD or download.
If the former, please provide details:
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I am using Mac, I have downloaded the Creative Cloud but when it comes to downloading an App, in the Apps tab a "Download Error" comes up, saying I should contact customer support. Any help will be appreciated.

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