I am very disappointed with my BlackBerry Torch 9810.

I've been using BlackBerry phones since the past three years. I've used BlackBerry Curve 8520, BlackBerry Bold 2 and now, I've purchased Torch 9810.
I purchased it on 21st of August, 2012. Not even 10 days since I bought it, it started to hang. I had to remove my battery and put it in again. I've been doing this everyday, now.
It happens especially when I start the music player. The phone hangs.
What am I supposed to do?
Please help.

You need to upgrade to the latest available OS v7.1, there is a big difference.
Connect to your PC and run the BlackBerry Desktop Software. If you are given a notice to upgrade, cancel that, and FIRST do a complete backup of your device.
Then, proceed with the upgrade.
If you don't receive an upgrade notice, that means your mobile provider, Reliance, has not yet released it, but there are other upgrade routes. Post back, if needed.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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