I bought 20GB of iCloud storage to back up my iPad, but it still says 5GB, the original storage. What do I do?

The money was already payed and I'm really confused on why, I tried restarting my IPAD and shutting down, etc but it still says 5GB.

Try this. If it works, backup the iPad after the device restarts.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

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    I am unable to delete the last backup from icloud, i checked my all device setting but it still say "cannot delete icloud this time because it is in use,"Please tell me what should i do                             

    It still didn't work...
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    I deleted iCloud off my phone a few months back because it seemed to be slowing down my phone. I am no longer interested in keeping iCloud on my phone in the future. I was charged $20 to upkeep my extra storage that I purchased last year but am no longer needing it. How do I get my money back?

    Contact the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).

  • I know Apple will buy back a used iPad but I can't find the site.

    when I bought my new iPad, the salesman showed me a site on the Apple website where I could find out how much Apple would give me (in credit, I think), but I can't find it again.  Anyone know?

    Your only option is to sell the iPad and buy a new one.
    Apple Reuse and Recycle Program
    http://store.apple.com/us/browse/reuse_and_recycle
    How to Sell Your Old iPad  http://tinyurl.com/85d69lk
    Other sources to sell.
    eBay Instant Sell http://instantsale.ebay.com/?search=ipad
    Sell and Recycle Used Electronics - Gazelle http://www.gazelle.com/
    For instant gratification in selling a used iPhone or iPad, Gazelle’s Gadget Trader, an iOS app, is tough to beat. In seconds it detects the device and reveals how much it is worth in good condition. Tap the Sell This Phone to Gazelle button and the deed is done.
    Sell Electronics for Cash - Next Worth  http://www.nextworth.com/
    Buy My Tronics  http://www.buymytronics.com/
    Sell Your iPad http://www.sellyourmac.com/mac-product-guides/ipad.html
    Totem http://www.hellototem.com/
    What to do before selling or giving away your iPhone, iPad, or iPod touch
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  • For the last month or so my icloud won't back up, it keeps telling me that there is too much storage and I need to delete some data. But I have deleted between 3-400 photos and it is still saying the same, can anyone please help

    For the last month or so my icloud won't back up, it keeps telling me that there is too much storage and I need to delete some data. But I have deleted between 3-400 photos and it is still saying the same, can anyone please help

    If they were deleted from your camera roll that should have resulted in a corresponding decrease in the estimated size of your next backup.
    If it's still saying that you don't have enough storage to back up, read through this article: http://support.apple.com/kb/ht4847.  It provides some suggestions for reducing your iCloud storage, such as deleting unneeded email. 
    The other area to look at is your text messages.  These are included in the backup.  If you have lots of photos and videos attached to your messages, that can significantly increase the size of your backup.  If that's the case, deleting these may make a big difference.

  • TS4009 My iCloud storage is full and I need to delete some stuff.  Can anyone tell me what is important to keep and what not?  I have done all I can but it still says I need to delete before I can back up on iCloud.

    My iCloud storage is full and I need to delete some stuff.  Can anyone tell me what is important to keep and what not?  I'm just not sure what I really should back up each night and what doesn't really matter.  I know my photo's should back up, but other than that, I'm not really sure.
    I have taken some pics off and videos and appt, but it still says I need to delete before I can back up on iCloud.  I'm starting to wonder if its a glitch with my personal phone.  Can anyone help me?
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    Only you can decide what's critical to back up.  One option is to import your photos and videos to your computer (see http://support.apple.com/kb/HT4083), then either delete them from your phone or exclude the camera roll from your backup in settings.
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  • I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.

    I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.

    You can't buy more storage on an iPad. You are referring to space on iCloud and that probably won't accomplish what you are trying to do.

  • HT201318 Are photos included in iCloud? I updated my storage to 15GB (10GB extra), and it is still saying that I have no free storage.

    I updated my storage to 15GB (10GB extra), and it is still saying that I have no free storage.
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