TS4036 im trying to back up my phone but it is saying (no icloud backups are compatable with the version of ios on this phone what do i do?
i got a new phone and im trying to restore it thru icloud backup restore but its telling me that its not compatiable but i cant get to the new version what do i do?
You'll have to update the phone in iTunes on your computer in order to access your backup.
Connect the new phone to your computer, open iTunes, click on the name of the phone in iTunes, go to the Summary tab, then click Check for Update and update your phone. (If you get a pop-up when you connect to iTunes to update, go ahead and update.) After updating the phone, set it up as a new iPhone, disconnect it from your computer, go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup. Sign into your iCloud account and your backup should now be available to restore from.
Similar Messages
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I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?
UUpdate the new iphone to iOS 8.3 before you try to restore the backup.
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I recently lost my iPhone 5 and purchased a refurbished one on line, I'm trying to backup by iCloud to the new phone but when I get to the "Choose backup" screen I'm told "No iCloud backups are compatible with the version (7.1) on this iPhone". My previous iPhone had up to version 8.1.3. Now I'm stuck in the backup screen and can't get back to settings. How can I finish the backup and how do I get out of backup mode to possibly update to the version I need?
Hi AppleRobertion,
What you are going to need to do here is update your iPhone's version of the operating system to a version at least as new as the one on your backup - iOS 8.1.3. To do this, follow the directions in this article -
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Specifically -
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Once the update is complete you should be able to restore from your backup.
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
I've got a new iPad and am trying to do an iCloud backup but keep getting the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad.
How do I restore info from iCloud onto my new device?You would have to update your device first, before you can restore your iPad from your backup. Resolution: set it up as anew device, then update your device to the latest version "Settings > General > Updates", then reset your device again "Settings > General > Reset > Erase All Content and Settings" and then after the iPad restarts again, choose to restore your device from your backup.
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Trying to set up new 5s from icloud backup on 4s. when i select "restore from backup" the current backup on my 4s (today) is gray and cannot be selected. the msg on the bottom: "No icloud backups are compatible with the version of ios (7.0.6) on this phone. 4s ios is 7.1 with no updates available. help?
You will have to first update your new iPhone 5s to iOS 7.1 before you can use your iPhone 4s backup.
Set it up as new, do the update (Settings > General > Software Update) and then re-enter setup by erasing the phone (settings > General > Reset > Erase all Content and Settings). -
Please help
I think that imobl hit the nail on the head.
The OP is trying to restore an iOS 6.1.2 backup on his new iPad that is only running 6.0. You can't restore from a newer iOS backup to an older iOS. The OP has to update the new iPad to iOS 6.1.2 and then it will work. -
My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?
Welcome to the Apple Community.
Yes, update first, Settings > General > Software Update.
Then navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from. -
I restored then updated my phone and then I get this. Help, please!
The servers are getting slammed. Bunch of people trying to download/activate iOS7 at the same time.
There is a good chance activation servers might be down/slow for now. Just keep trying throughout the day. -
Trying to choose iCloud backup on my new phone as I lost my previous one but it states"no iCloud backups are compatible with this version" therefore I can't set up my replacement phone! Any suggestions
You can't restore a backup that was made on a device running a more recent version of iOS. If your replacement phone is running iOS 6.0.1 and the one you backed up was running 6.1.2, for example, you would have to update your replacement phone before you could restore to the backup. If this is the case, update your phone by connecting it to your computer, and selecting Check for Update or Update on the Summary tab of your iTunes sync settings, update the phone and set it up as New. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens again and choose Restore from iCloud Backup. You should then be able to restore your backup.
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What do I do if I have one Apple ID for my phone and a different one for my mac. I have tried to sync garageband to my mac from my phone but it won't connect. Is it because of the different ID's? If so what can I do to fix it?
You can use one account with iTunes on your Mac, and different account(s) with the Mac App Store (for buying/downloads apps or OS updates for your Mac), iCloud (System Preferences > iCloud) and Messages (Messages > Preferences, or command-comma)
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I have 528 contacts on my phone, but only 290 on my Icloud how can i move the rest over from my phone to my Icloud nothing is working
Go to Settings>iCloud, turn Contacts to Off, choose Delete from My iPhone when prompted (they will still be in iCloud).
Download the app My Contacts Backup to your phone. Use this app to backup the remaining contacts on your phone (from your exchange account) as a vCard attachment to an email that you send to yourself. Confirm that you have received the email on your phone.
Go to Settings>iCloud and turn Contacts back to On.
Go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section), set this to iCloud. (This will cause new contacts added to your phone to be added to the iCloud account.)
Go to Settings>Mail,Contacts,Calendars...tap your exchange account and turn off contacts syncing (otherwise you will end up with duplicates on your phone).
Open the My Contacts Backup email and tap the attachment to import the contacts from your exchange account back to your phone. They will be added to iCloud and appear on icloud.com and any other devices syncing contacts with your account. -
trying to send pics via iphoto but i keep getting a yellow explanation triangle along with the iphoto app.
What version of iPhoto do you have and what system version? How are you going about trying to send the photos? Describe step by step what you're doing.
Where are you seeing the yellow triangle? Can you post a screenshot of what you're seeing?
OT -
Beyond frustrated with the lack of support for this phone
My title says it all... I've had this phone since sometime in August, and at the time we signed up, we were "upgraded" from the freebie phones into three of these phones, one each for myself, my wife and our daughter. These phones are slow, laggy and do not perform well, despite being powered by 1ghz processors. http://gizmodo.com/5890956/the-full-list-of-verizon-phones-getting-ice-cream-sandwich - this article dated in MARCH says ICS for the Verizon Rhyme is coming, yet 9 months later we're still on the same version, which is extremely outdated software. Verizon won't help us in upgrading to the Galaxy S3 without paying $650 per unit, and I'm not eligible for anything for a year and a half. As a new customer, I feel VERY MUCH locked into a situation I don't like and I have no options to make it any better. I can't get out of the phone making me unhappy... the promised ICS update is lost in never never land... and it's forever and a day away before I'm eligible for an upgrade that's not gonna force me to take out a 2nd mortgage.
I've read questions here about this phone and it takes 7-20 days for Verizon to even respond, which points out just how interested they are in addressing the many angry customers with this lemon.Yeah I feel your pain! I have had a rhyme for about 1 year and have had nothing but problems. They traded the phone for me due to the problems, got a refurbished one which has proven to be no better than the one I had. I have spent hours on the phone with verizon in attempts to fix things. One time they even had to get a company person(phone manufactureer) on the line to help me. Yes this is a very poor product with many many issues. Verizon should really do something to help all us loyal verizon customers (I have been a customer since verizon was air touch) out. UGH!!!
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Suddenly I cannot open iTunes, the above message is what I receive. I have done a bit of trolling the web in an attempt to fix it, but still no joy, anybody out there......help,,!
Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2 -
been sat here for the past 5 hours trying to figure out why itunes wont download, it says error and something to do with Microsoft version? Help me please.. getting a bit bored?
i have this problem too
my dad thinks its because itunes is getting overloaded
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