I bought a ipad mini online from the apple store. His battery doesn't last more than 6h. I return it back to them they send me a new one, but the problem is same. Battery doesn't last more than 5-6h!
I have purchased a iPad mini online from the Apple store. Since day one I had 2 issues with it. First is that the battery life doesn't last more than 5-6h active usage, and the second one is with the wi-fi. It works properly but after I leave it for a while in sleep mode and try to reuse it, it doesn't want to open a web page or app store or mail (anything connected with the internet search) but it shows that is properly connected with my home network. So I have to turn off the wi-fi connection and turn it on again so it start to work properly. After couple off days this becomed very annoying so I contacted the support via phone and they gave me instructions for return it and that I'll receive a new one without aditional fee. I get the second device in the predicted time but again I have the same issues with the wi-fi and battery life. I will be pleased if someone from the Apple expert team explaine to me what should I do, because I dont find it for normal what is happening. On the Apple official site under the specifications for iPad mini it says that the battery lasts for at least 10h and the wi-fi problem isn't mentioned anywhere. Thanks in advance.
This is a user to user forum. No one here is an employee or representative of Apple.
If you want someone from Apple to explain what you should do make an appointment at an Apple store if there is one near you and take your iPad there and talk to Apple. If no Apple store is close enough then call Apple to find out what your alternatives are. There is a Contact Info link at the bottom of every page in this forum.
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