I bought a macbook pro from someone and want to clear all of the past persons stuff, how can I do that without a cd? specs macbook pro 8.1 with OS 10.6.6. early 2011 model. please help...
I have a macbook pro i bought from someone and I need to clear all this other persons info, i don't have a the cd by the way so thats the challenge I'm against. its a early 2011 macbook pro 8.1 and it has 10.6.6 snow leopard on it and i would like to get it to mountain lion but didn't know if downloading that would clear the memory as well? any ideas?...
1: Backup any data off the machine. Download the free MacTracker
2: Apple menu > About this Mac > More Info > Macbook Pro 3,1 or like model number, punch it into Mactracker.
3: Find out what OS X version came originally on your machine. how far you can go.
Things to consider before upgrading OS X
4: Inexpensive. $ If < 10.6.3, then order the 10.6.3 disks by calling Apple via phone.
5: More money $$. If > 10.6.2 then call Apple ia phone for the machine specific versions as the 10.6.3 retail version won't work.
6: Follow these links to wipe and install
How do I securely delete data from the machine?
How to erase and install Snow Leopard 10.6
7: Run Software update to get to 10.6.8
8: Check hardware requirements for 10.7 or 10.8 using MacTracker , install more RAM if need be. $$$$.
9: Optional, more $$$. Run AppStore and install 10.8, or call Apple for 10.7 (better stay on 10.6 if 10.7 is the best you can do)
Must follow about using the disks to wipe the machine of previous owners data squirreled all over the thing.
Only thing "free" is the advice.
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Hello! I'm out of the country and all my iWeb information is on my computer at home. Now I need to make changes on the webpage... how can i do that without using the computer i made the page on? Thank you!!
iWeb uses the domain.sites2 files to store its assets.
You'll find it here :
~/Library/Application Support/iWeb/
where ~ is your Home directory.
If you take a computer with you, you have to store that file in the same location.
It's not different from taking documents with you if you want to edit them.
A solution is to remotely control your computer at home.
TeamViewer, LogMeIn, Apple Remote Desktop or any VNC application you can use, like "Chicken of the VNC". -
My daughter received an I phone for Christmas and we set it up using my iTunes account. She just received an iPad and wants to set up her own iTunes account. How do we do that without losing all of her content that she added to my iTunes account. I have home sharing on my account.
Welcome to the Apple Community.
If she creates her own iTunes account she can't use any protected content purchased under another account. She can play unprotected content synced from an iTunes library on a computer, but she can only download content from the cloud that is purchased under her account.
It's a pain I know, but the longer you put off the move, the worse the situation will become. -
I recently upgraded from 3Gs to Iphone4 and want to use my old 3Gs as an ipod. how can i update
the user ID on the 3gs to a new one that I have as it is still showing a previous user ID?Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
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When my wife and I upgraded to OSX Mavericks the person I was talking to on apple support said I could use My apple ID and password to up grade on my wife's computer also. Well after we got finished she had all my Info from my computer on hers. It took about 6 hours to install the whole upgrade. They said if you have any problems just to call back and we will help. Here it is on a Sunday and I call every 5 minutes and all I get is a busy signal. If they are not open on Sunday's then why don't the just say so.The number I keep calling is 1-888-263-3394.I don't understand anything about iCloud, maybe thats why all my Info is on hers to. Larry
My wife uses my Apple ID and password to download and install all her software because that way we only pay for it once and get essentially a family license. Otherwise we would each have to purchase and pay for our own copy. However, that only applies when we are purchasing software from the App Store or the iTunes store. We each have our own individual iCloud accounts where we store our personal Contact, Calendar, and other data. You can change the Apple ID on your wife's computer by going to System Preferences > Accounts and choosing her account then clicking on Apple ID: Set.
Now if you want to make things more intertwined you and your wife can share your contacts, calendars etc with one another with read only or read write priveleges. -
Any help!!!
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider. -
There is an option to delete the account, but then it says it will delete all my data, which I dont want to happen.
When you delete icloud account off your phone it will ask you if you want to keep or delete the data. You will choose to keep and will be ok. The only thing that will reset is photostream, so if that is a concern, back up your pictures.
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help please
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software -
I'm having multiple crashes on my new 5s. I can't connect to my Mac Pro!! Power cord broken. How can I fix this without connecting to my MacBook? Very frustrating and disappointing. Please help!!!
Hi there Rlong50,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
-Griff W. -
I bought a hp webOS from someone and they didnt reset to factory setting
I have bought a HP webOS from someone and I am trying to purchase a game, but the old owner didn't set it back to factory settings. I went and tried to reset it, but it needs her password to continue.
This question was solved.
View Solution.Hi! you did not specify what product you are having problems with. If it is an HP Touchpad, the link below should help:
http://h30434.www3.hp.com/t5/webOS-Hardware-and-Software/bd-p/palm-webossoftware
Regards,
Louis -
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Use DropBox. https://www.dropbox.com/help/84/en
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