I bought additional space for my iPad and got an email that the service has been activated. But still, I can't backup my files because there is still no space? Please help

I bought additional mega bytes for my Ipad2. I was trying to backup my stuff and each time it claimed about availability of space. after buying the space using my credit card,I got an email from apple saying that 'the following changes to your apple ID we're made n 17 July 2014 at 14:38 GMT. But I still can't backup stuff and there is no increase in space please help me, what should I do?

Contact iTunes support: https://getsupport.apple.com/Issues.action

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