I bought Adobe Acrobat Pro 9 in April 2010. Recently had to reinstall it from disk... no install issues, until I went to use. Says I need to contact Tech Support.

I re-installed Acrobat Pro from disk. When try to use, does not work. Message says to contact Adobe for support.

Hi Andy ,
Could you please explain more about the issue .
What were you trying to do in Acrobat while it stopped ?
Is there any error message associated or any prompt or warning that you see?
What OS do you work on ?
Did it stop for the first time or has it happened before as well ?
Is it related to some particular sets/pattern of PDF' or happens every time?
Did you follow the message and tried to get in touch with the Adobe contact support ?If not ,follow this link and connect with the Adobe support people .
http://helpx.adobe.com/x-productkb/global/service1.html
Please click on the Blue "Still Need Help " button to connect with one of the support agents .
Regards
Sukrit Dhingra

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Ok, thanks for that. If the serial doesn't work, you will indeed need to contact Adobe. But here are some things to try first.
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Hi Rebmay ,
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I bought Adobe Acrobat Pro XI but installing software does not recognize Acrobat 7.0 Pro for upgrade

I bought Adobe Acrobat Pro XI but installing software does not recognize Acrobat 7.0 Pro for upgrade

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Content edited because it was not consistent with the requirements of the Adobe Community Guidelines. For more information, please see our Adobe Community Guidelines and adobe.com Terms of Use.
Message was edited by Jochem van Dieten

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Mr. Anubha
Thank you for for your response.My operating system is Windows 8.I have downloaded Adobe Acrobat XI several times. Each time after downloading I get a message"Buy Now" I do'not know what I should do nextI had purchased from Dynamic group (House of Licensed Software) Chennai.I wil study your discussion and hopefully it might help.RegardsDr. Nagesh G. Kavi
From: Anubha Goel <[email protected]>
To: NAGESH KAVI <[email protected]>
Sent: Monday, 12 January 2015 11:51 AM
Subject: Reinstalling Adobe Acrobat Pro XI
Reinstalling Adobe Acrobat Pro XI
created by Anubha Goel in Acrobat Installation & Update Issues - View the full discussionHey naakavi, Could you please tell me about your operating system on which you are trying to install Acrobat XI. You might need to download the trial version of Acrobat pro without any need to buy from the following link:Download a free trial or buy Adobe products
Adobe downloads Regards,Anubha If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7086877#7086877 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7086877#7086877 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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Since this is a USER TO USER forum, not Adobe support, and as the
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I bought Adobe Acrobat Pro 9 in April 2010. Recently had to reinstall it from disk... no install issues, until I went to use. Says I need to contact Tech Support.

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