I bought an I phone of of eBay and I can't reset it because of the Apple ID already set on it

I need a way to reset it

The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

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I bought an open box iPad but I can't restore it because have the Apple ID of the previous owner

I bought an open box iPad but I can't restore it because have the Apple ID of the previous owner what should I've to do? My other problem is that I bought it at best buy in Baltimore, MD, 4 days ago when I was in my vacations and now I'm again in my country and I can't returned the iPad.
Thanks for understand me!

The Apple ID and Password that was Originally used to Activate the iDevice is required.
Activation Lock > http://support.apple.com/kb/HT5818
Kevinrreyes wrote:
I bought an open box iPad but I can't restore it because have the Apple ID of the previous owner
Sorry... There is no work around for Activation Lock
Suggest you Contact Best Buy and see what they can do for you.

I updated my 3gs to 6.1.3 now I can't get mail the phone constantly restarts itself and I can't get it to Restore thanks Apple what can I do?

I updated my 3gs to 6.1.3 now I can't get mail the phone constantly restarts itself and I can't get it to Restore thanks Apple what can I do?

Im having the same problem, I updated my Iphone 4S to 6.1.3, shortly after that my phone had no audio. It was working fine one minute and then stopped. Was listening to music when sound gave out on me. It wont ring, phone just vibrates even after turning off vibration option. I've tried all the options listed and nothing. My phone has never been jailbroken either. If I connect the earphones is works perfectly. On one of my last calls received, phone's ringtone was heard for about 2 seconds before muting and just vibrating. Ringtone sounded perfect, speakers did not sound damaged.
What else could be done? I've read several post regarding this and it seems like Apple has no solution to this yet. Very dissappointed.

Ive bought my ipod touch of my friend and its still go his email address on the apple id how do i log into my apple id on the ipod?

ive bought my ipod touch of my friend and its still go his email address on the apple id how do i log into my apple id on the ipod?

Go on settings, then go on store, then click on the apple ID, then iForget

HT4061 i bought the phone off ebay and it came from en gland but im from ireland and the boys icloud account is on my iphone and i can get it erased because of the password i cant get off him

Can anybody help, i got my phone from england from ebay and im from ireland but the person i got the iphone from his icloud email is on my iphone and i cant delete it without his password

Report the fraud to ebay.
There is no way to bypass activation lock.

Just bought an iPhone 5 in second hand and it seems that i need to have the Apple ID from the first owner to use it- Any advice?

I bought an iphone 5 in second hand and therefore performed a factory hard resert. When I tryed to turn it on again, after going trough all the steps, I was asked to fill in the Apple ID and password from the first owner who now doesnt pick up the phone… So now there's no way I can turn it on because I always get stuck in that part where I need to fill in the Apple ID and Password! Does anyone know how can I solve this problem?? Because I'm pretty sure the guy who sold it to me is not going to pick up the phone ever again...

So you are explaining a situation where a legitimate user needs help from Apple. Why wont Apple help? Apple knows everything about the iOS devices that are on its network. If the iOS device is attached to an Apple account then Apple knows about it and the owner. I have an Apple account so Apple also knows about me and the iOS devices that i own already. Apple even has my credit card info on file.
I dont expect you to know if an iOS device that i bought was stolen or not. But surely Apple knows cause they can send an email to the seller who has the iPhone still attached to their account and tell them that i have their phone. Then Apple can tell that seller they have a certain amount of time to respond or the iOS device will be removed from their account. Thats the best that Apple can do for their customers to protect their devices. Apple does the same whenever i buy something on the App Store or change anything with my iOS devices on iCloud. They send me an email telling me what happened and what i can do if that info is not correct. Why cant they do it with these second hand buyer activation issues?

HT1212 Good afternoon, I was at the Apple store on 2/22/2014 and had an iPhone 4 replaced. Unfortunately my granddaughter has forgotten her passcode and the phone is now disbled. We can't reset it because passcode is neded. Please help

Good afternoon need help disabling an iPhone 4. Granddaughter forgot passcode and phone was disabled.

See here: http://support.apple.com/kb/HT1212

HT4623 when i make software update my i phone shut down and it can't start it always Show the apple mark and then disappear i can't make any thing what the problem and what the solution thank you

Dear gentlemen:
i know how can update ios update but when i make update my iphone shut down and it can't start.
it always Show the apple mark and then disappear i can't make any thing i need know what can i do ?
thank you

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201263 i need help please i'm stuck in "connect to itunes" screen reseting my phone didn't work and i can't sync to itunes

i need help i'm stuck in "connect to itunes" screen reseting my phone didn't work and i can't sync to itunes

Do as the screen shows - connect the iPhone to the computer you usually sync with and use
iTunes on that computer to restore the iPhone.

Lock it for me?, i bought ian iphone 4 s on ebay and am using it out side the us.can you unlock it for me?

i bought ian iphone 4 s on ebay and am using it out side the us.can you un

Only the Carrier it is Locked to can Unlock it.
Apple does Not Unlock phones.

I bought an ipod touch 4 from ebay, and I tried registering it in my name but it says I cannot because its still registered under another user. My question is, what has to be done in order for my ipod to be registered in my account?

I recently bought an ipod touch 4 from ebay, and I tried to register it under my name but appearently its still registered under someone elses; probably the person I bought it from. What can be done so that I can register my ipod touch 4 to my apple id account?

From:
Apple - Product Registration - Welcome
The Apple Product Registration website is closed.
If you’re trying to register an Apple product, chances are it’s already registered. Most Apple products can be registered when you turn them on for the first time and begin the setup process. Service and support for your Apple product are linked to its serial number, so it’s OK if you don’t register it. If you'd like to check the service and support coverage for your Apple mobile device or computer, click here.

HT201412 my wifi button does not working / it looks grey and can not open it... and my some applications does not working too ... please help me ... I bought this I phone from Beirut/Lebanon and i live in Turkey...

my wifi button does not working / it looks grey and can not open it... and my some applications does not working too ... please help me ... I bought this I phone from Beirut/Lebanon and i live in Turkey...

Here you go:
http://support.apple.com/kb/ts1559

HT201263 I bought this ipod 5th generation off ebay and it keeps saying my email wont work

I bought this ipod 5th generation off ebay and it keeps saying my email wont work? why don't it take my email keeps saying wrong email?

Just what are yo ddoing and what is the exact wording of the error message?
Also see:
iOS: Troubleshooting Mail

Good day Friends. My phone loses signal when I receive calls and people do not listen to me at times. I bought my phone used by Amazon and I think it was open, because I see that this manipulated by one hand. Someone I can help.?

Good day Friends.
My phone loses signal when I receive calls and people do not listen to me at times.
I bought my phone used by Amazon and I think it was open, because I see that this manipulated by one hand.
Someone I can help.?

nessbass wrote:
people do not listen to me at times.
That's not a phone issue, but rather that they simply find you uninteresting.
nessbass wrote:
I bought my phone used by Amazon and I think it was open, because I see that this manipulated by one hand.
Amazon is not an official reseller.
If the device has been opened by anyone other than Apple the warranty is voided.

Hi, i'm Sameer frm Mauritius. I've bought an iphone 3gs frm ebay and it is lock. I dont have the original sim and i dnt know on which carrier it is lock. So now i want it to be unlock by apple so what i have to do? Plz some1 help me. THNX

Hi, i'm Sameer frm Mauritius. I've bought an iphone 3gs frm ebay and it is lock. I dont have the original sim and i dnt know on which carrier it is lock. So now i want it to be unlock by apple so what i have to do? Plz some1 help me. THNX

You will have to call AppleCare and give them the model and serial number so they can advise who it is locked with. Then you will have to contact that cell provider and find out what their unlock process is, if there is a fee, and if you qualify. If it is locked to a company that does not have an unlock policy then you will not be able to unlock it.

I bought an I phone of of eBay and I can't reset it because of the Apple ID already set on it

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