Just bought an iPhone 5 in second hand and it seems that i need to have the Apple ID from the first owner to use it- Any advice?

I bought an iphone 5 in second hand and therefore performed a factory hard resert. When I tryed to turn it on again, after going trough all the steps, I was asked to fill in the Apple ID and password from the first owner who now doesnt pick up the phone… So now there's no way I can turn it on because I always get stuck in that part where I need to fill in the Apple ID and Password! Does anyone know how can I solve this problem?? Because I'm pretty sure the guy who sold it to me is not going to pick up the phone ever again...

So you are explaining a situation where a legitimate user needs help from Apple. Why wont Apple help? Apple knows everything about the iOS devices that are on its network. If the iOS device is attached to an Apple account then Apple knows about it and the owner. I have an Apple account so Apple also knows about me and the iOS devices that i own already. Apple even has my credit card info on file.
I dont expect you to know if an iOS device that i bought was stolen or not. But surely Apple knows cause they can send an email to the seller who has the iPhone still attached to their account and tell them that i have their phone. Then Apple can tell that seller they have a certain amount of time to respond or the iOS device will be removed from their account. Thats the best that Apple can do for their customers to protect their devices. Apple does the same whenever i buy something on the App Store or change anything with my iOS devices on iCloud. They send me an email telling me what happened and what i can do if that info is not correct. Why cant they do it with these second hand buyer activation issues?

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HT4623 hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphon

hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphone??or it's just an temporary error in the apple software center???

Lyndsay237 wrote:
This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card.

Hi, I need someone to help me change the login screen. The computer I have is a macbook, its second hand and probably around 3-4 years old. The previous owner had the login screen has a lego or something. Could someone please help me change this??

Hi, I need someone to help me change the login screen. The computer I have is a macbook, its second hand and probably around 3-4 years old. The previous owner had the login screen has a lego or something. Could someone please help me change this??

computerilliterate52 wrote:
hi all, i hope someone is very computer litterate about java that is i have a dell 2400 pc windows xp 2, well since msn isnt downloading anymore java updates we all have to download a compatible one to our computer i use explorer and i can play www.iwin.com online games, yet when i go on to the msn browswer it wont load the games all i see is it just trying to load and load nothing said and nothing done. what could be wrong it works on ie and not msn browser? i have zone alarm, i have avg spyware tester and spyblaster, but i thought it may of kept me from downloading all this yet it worked on IE please help and i dont have flash player either it wont seem to work any and i mean any help is welcome.i tried to change the browser settings and did all that stuff i am on broadband DSL and they dont seem to know they say that isnt there job its msn's so i asked them and they said no it is quest broadband since i am with them i just get the run around i have IE 6.0 ihave java plug in 1.4.2. o3 yet it says not verified, i have java 1.6.o o1 i have java plugin 1.6.0 01 i have that twice ? dont know why. and java envirinmemet i have the right stuff cuz like i said it plays or works on explorer not msn browserer bar. i see no picture's in center of the page as it tries to load it is a blank page any help thank you i have been trying going on 3 weeks now thanksI agree with the other posters; try Firefox. It sounds like a bit of a mess and what you may need is an onsite PC tech to do some maintenance on your PC.
Also, learning to properly use punctuation (particularly periods) might not be a bad idea. As it is, your post was very hard to read.
Good luck!

I just bought an ipod touch 32gig second hand and i would like to know how to get it to sync with my i tunes content

how do i get up and running with a recently purchased 5th generation ipod touch 32 gigs that i bought second hand?

What happens when you sync it:
iTunes: Syncing media content to iOS devices and iPod
If the iPod has content for the previous owner, you should erase the iPod and setup the iPod with your ID and media
Go to Settings>General>Reset>Erase all content and settings

Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone or iPad.

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Your MacBook Pro can be updated to run Mac OS X "Snow Leopard". Buy it. That will enable you to run the latest iTunes version.
Online (US): http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Online (UK): http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
Germany: http://store.apple.com/de/product/MC573/mac-os-x-106-snow-leopard
Elsewhere: call the phone number in the Apple Online Store
Apple's price is $19.99, £14.00, €18.

I am about to buy and iphone 4, its second hand and is in amazing condition. The only problem is that the 'wi-fi' button doesn't not work. I tried to click on it but nothing responds. Can this be fixed? Should i still purchase it?

I am about to buy and iphone 4, its second hand and is in amazing condition. The only problem is that the 'wi-fi' button doesn't not work. I tried to click on it but nothing responds. Can this be fixed? Should i still purchase it?

while you are with the person selling it to you, ask if you can do a complete restore of the software settings->general->reset->reset all
reboot the phone to factory settings and see if that fixes the problem. if not, i wouldn't buy it unless they are selling it to you for less than $50. wifi is crucial for keeping data low and using features like facetime

HT201441 sir my iphone 4s is second hand and i forgot this cell apple id and password

sir my iphone 4s is second hand and i forgot this cell apple id and password id and password sent on
<Personal Information Edited by Host>

It's a really bad idea to post your email address and IMEI number - it's an invitation to spam and a security risk - and I've asked the Hosts to remove them.
Are you saying that the phone is locked because the previous owner left his ID on it? If this is the case only he can unlock it, either by giving you the ID and password, or by removing it from his list of devices (see the page you came here from). If you cannot contact him and get him to do this you will be unable to use the phone.
Or are you saying that you locked it and have forgotten the ID? In that case please see
http://support.apple.com/kb/ht1212

I just bought an iPhone 5s running iOS 7 and updated it to the recent version 7.0.5 and there is no call decline button. Sometimes it shows it sometimes is it does not... What's the problem...

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With iOS 7, the "call Decline" button is only available when the phone is awake. To decline a call when the phone is asleep, simply tap the On/Off button.

HT4623 I have just upgraded my iPhone 4S to OS6.1 and now I cannot link or connect to the App Store

I have just upgraded my iPhone 4S to OS6.1 and now I cannot link or connect to the App Store, any ideas?

To do this your device should be firstly connected to computer and iTunes is open. Put your device into dfu mode: 1.turn off your device 2.press and hold power and home button simultaneously for 10 seconds and release power and keep holding home until iTunes says a device in recovery mode. now should be able to restore.

I just bought my 10 year old autistic daughter an IPOD touch that she needs to take to school with just limited music on it but she also also has an IPAD mini for home that is fulllyloaded with apps . How do I set up Itunes to make this work

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Open itunes, connect ipad, select what you want, sync.
Connect ipod, select what you want, sync

I bought an iphone 5 c off craiglist and when I got home I factory reset the iphone and now it ask for an Apple ID of the previous owner but the previous owner won't give it to me

I bought an iphone 5 c off craiglist and when I got home I factory reset the iphone and now it ask for an Apple ID of the previous owner but the previous owner won't give it to me

Find My iPhone Activation Lock- Removing a device from a previous owner’s account
Only the former owner can remove the Find My Phone lock and erase the device. That can be done remotely. Without this the device is useless to you because it will be permanently locked.

My iphone 4s has korean characters and 1 icon that looks like IC at the back panel and KCC-CMM-APA-A1387.

My iphone 4s has korean characters and 1 icon that looks like IC at the back panel and KCC-CMM-APA-A1387. Compared to the other iphone 4s that have 6 icons printed. Serial number is recognized by apple systems though like App Store, Coverage Check etc. Should i be worried about the authenticity of this product? I got it at a Mall shop that sells apple products but I am not so comfortable about the difference of the icons at the back. I told them about my issue and they said if it were bootleg I wouldnt be able to register the product and the serial number which I was able to do. Help please.

Oops sorry. My bad. I'm in the Philippines. I'm quite concerned because i know a lot of bootlegged stuff go around the market here. Yes, they told me it was unlocked and not tied up with a local network carrier so I can use any network sim card with it. The icons on the phone and all functions are available and working well like all iphone 4Ss that i have tried. Its just the icons printed at the back panel of the phone that are different, the ones that look like FC X C E etc printed at the back of a common iphone. Mine has an icon that looks like IC only.

We bought a time capsule then the wifi has a problem since it does not identify the existing wireless network and it says that its need to have an update firmware. The existing firmware is 7.3.1, does it have an newest update firmware existing now?

We bought a time capsule, 1TB, then the wifi has a problem since it does not identify the existing wireless network and it says that its need to have an update firmware. The existing firmware is 7.3.1, does it have an newest update firmware existing now? Does APPLE do not provide latest firmware for this item?

How old is that Time Capsule? The fact that it still have firmware 7.3.1 suggests that it's not the latest model. The latest firmware available for my two-year-old model is version 7.5.2. Apple does provide firmware updates. You just have to let the Time Capsule download and install them. Use AirPort Utility to do that.
Regarding your Wi-Fi problem, please explain what you mean by "it does not identify the existing wireless network".
By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.

I'm trying to use my iphone 3g as an ipod now that I've upgraded to an iphone 4. But it is telling me that I need to have a sim card in my iphone 3g to use it. I don't want to use it as a phone at all so I wouldn't think that I need a sim card.

Actually, I wanted to let my son use my old iphone 3g as an ipod now that I upgraded to the iphone 4.
But it has continued to shut down and say that needed to restore it.
The last time I did it, it's now saying that I need to have a SIM card in order for it to work.
Now, I'm not wanting him to use it as a phone or for texting, so I just assumed this would work. But it's been very challenging.
Any thoughts on what I need to do so he can use it as an ipod?
Thanks!

Using an iPhone without a wireless service plan

I just bought my iPhone a few hours ago and I'm noticing that it does not vibrate what so ever. What do I do? It's an iPhone 4.

My iPhone isn't vibrating!

Settings --> Sounds --> Vibrate Make sure it is set to ON.
There are two settings for this.
One is to vibrate wen you have the phone set to Silent.
The other will add vibrations to your ringers, message tones, alerts, etc.

Just bought an iPhone 5 in second hand and it seems that i need to have the Apple ID from the first owner to use it- Any advice?

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