I bought and use iPad in Hong Kong, but I cannot update apps because the apple store asked me to change to Hong Kong, how to make the change (correction)?
I bought and use iPad in Hong Kong, but I cannot update apps because the apple store asked me to change to Hong Kong, how to make the change (correction)?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located; re-select country/region even if it is correct
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again.
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My friend just got back her stolen ipad...she says that she purchased all of her music and apps through the apple store. Will she be able to get back any of the content she has paid for?
If for some reason she has failed to maintain a backup copy, not good, then she can redownload some purchases in some countries:
Downloading past purchases from the iTunes ... - Support - Apple -
I Cash angled the Apple ID and password on my IPad but now cannot download any apps because it wants my old ID and password. It does not recognise the change of ID.
Have you tapped on the id at the bottom of the Featured tab in the App Store app - when you do that you should get a popup with options for 'View Apple ID',' Sign Out', 'iForgot' and 'Cancel'. Tap on the 'Sign Out' option and log out and then log back in
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Cannot update apps because of wrong user and cannot logout of wrong user
When I attempt to update my apps, I am prompted to login. However, the prompt shows my son's login and he has started a new account since because he forgot his password. When I synced my ipad the first time from my home computer, this issue has occured every since. Any suggestions?
Apps can only be updated by the Apple ID that purchased them. So if he has abandoned that Apple ID because he cannot remember the password, then those apps are lost to you as far as ever updating them goes. They cannot be switched to another Apple ID.
I suggest that you create your own user account on the computer that you use to sync your iPad and establish your own Apple ID with which to purchase the apps that you wish to use on your iPad. Then start over and restore the iPad to its factory settings and sync it to your Apple ID and your account. -
Since updating to iOS7 on my iphone 4s, I am unable to update my apps. I am unable to accept the terms and conditions needed. I have laboriously turned all the pages only to find no box to check to accept the terms. It will not send as an email as it offers. Has anyone had this happen and found a solution?
Press and hold the power and home button until the apple logo shows up, when it restarts go and try to accept them. If it still doesn't work you can go to seetings>general>reset> and reset all settings it should be the first option. Alternately if you have a computer with itunes you can go there and try downloading an app it should ask you to accept terms and conditions there.
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I have purchased the OS X mountain lion and want to re install after resetting my system but app store not showing it in my purchases. Do i need to re buy it and pay for it again for the second installation. ?
Welcome to the Apple Support Communities
Open App Store > Featured > Account > Show hidden purchases and unhide Mountain Lion. You can install Mountain Lion on all your computers for free -
When I try to log into Apple ID I get this message.
I have not recieved a verifcation email and nothing is recieved when I resend it.
The email address is correct and I use it daily.
After I get this error message I can proceed no further with managing my ID
Please Help!
Verify your email address.
A verification email was previously sent to [email protected] We can resend the verification email to the same address, or if this address is incorrect you can change your Apple ID and email address.
Verify your email address.
A verification email was previously sent to [email protected]. We can resend the verification email to the same address, or if this address is incorrect you can change your Apple ID and email address.
Apple ID and Primary Email Address
Email address is already verified for another Apple IDIt may not be particularly helpful to you but I would not be surprised if the message number 2 refers to the verification you did that attracted message number 1.
Just a thought. -
Prior to Family Share we had devices sharing a common account for purchases
We setup Family share an switch the App Store account on some devices to those shared accounts
Now when we try to update existing apps it refuses stating that they were purchased with a different account
Well yes they were, but it is a shared account.
Do we really need to un-install all apps, loosing any data, then reinstall using the shared account ?
If so I think Family share is a non-starter.How to turn your computer into a Virtual (Personal)Router.
Our hotel the Grand Oasis Cancun provided internet for only 36 hours and you could only use it on one device which comes to my next option as using your Laptop as a Personal Router to broadcast WiFi to any devices near your computer. Our room was on the Second level of the Pyramid at Grand Oasis and I was able to access it while at the VIP lounge below our room. Before our supposedly free internet service ended.
I attempted using the hotel next door since I was getting a good signal from the Omni Hotel. They offered complimentary 24hr internet access using your browser as a way to track your use. Once you find the signal of the Omni it will open your browser I used Google Chrome, after it opens you go threw a few simple steps and your ready.
I learned that after the 24 hours are up all you have to do is disconnect from their network, just run Ccleaner(free program) then find the Signal of the hotel and you will be given another 24 hours. What Ccleaner(<--download there) does is clears anything attached to your browser ie cookies temp files etc. it cleans your browser history giving you a way of not paying for the hotel fee of internet and giving you free WiFi. this is only if you are next to the Omni hotel :).
What you need to download to turn your computer into a hotspot need to say is this little easy to use program Virtual Router. Once it has download test at your home to make sure it works with you devices. This will work with Tablets, Phones and other computers that cant find the Omni WiFi signal. Your welcome. To use it, is simple. Open program>make a password>select WiFi and start VR. -
I need to change my ID on my iPad cannot update apps ID is changed with apple but not on iPad
I have changed my ID with apple but cannot figure how to change it on my IPAD. I have reset all and it didn't fix it..I have signed out and signed back in and it didn't fix it. I cannot update apps because ID is different now what?
Hi,
Your post is in " iChat " which is an App on Mac computers.
You could be using an Apple ID in iCloud on the iPad or in Messages or in fact both.
If it is an ID issued by Apple it may also be used in the mail app.
We would need to know more before offering suggestions.
9:20 PM Wednesday; April 10, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I've bought an used ipad, can i change the proprietary from the old one to my name??
I mean i've bought and used ipad 2 from a guy in ebay, so, i want to change the propietary of the ipad to me, cause when i try to register the used ipad to my account it says that i cant cause it has been already registred with another apple Id.
My seller on e-bay was forced to FINALLY give me his Apple ID and Password (also answers to security questions to finally re-set all of Apple's security stuff on their website) when I got my wife a used iPad 2 for her business this Christmas. Not a good resolution. However, you ABSOLUTELY cannot re-set an iPad 2, using OS 7 (or presumably later updates), because of the security features found in the OS, simply by following the steps outlined on this thread at http://supportprofile.apple.com and https://supportprofile.apple.com/MySupportProfile.do. My seller followed those instructions to the letter and also did: un-link/sync the device from his iTunes program on his computer, delete it from his Apple ID and re-set the iPad through general preferences on the device before he mailed it to me. All suggestions made here or on other Apple Community threads. When I got it last week, it was a brick which still demanded his old Apple ID and password regardless as to what we did. So, the solution, in my opinion, (since most sellers are not going to be comfortable with giving up their info) is for the Seller, before he delivers it to a buyer, to: [1] perform the 3 steps I referenced above; [2] using his existing Apple ID, password and security questions, set-up a new account at Apple with a new name (John Doe) email address and password which CAN be shared with the buyer. Something simple like getting a yahoo or gmail address, logging into the iPad's old account and changing everything to this new email address, a mutually-agreed upon password and at least 2 security questions/answers; [3] BEFORE mailing the iPad, go into "general" preferences and change everything to John Doe instead of the old seller's name; [4] Once the buyer gets it, they will have to change everything into their name with their own account settings, preferences, etc. And, if it's true that Apple will make them wait 90 days to do another re-set, all one can say is "Thank you Apple" for making a used market for your devices as difficult as possible.
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I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?
The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them. -
its always the apple ID of the owner who had the macbook before. All the info of the owner before has been remove. I check in the preference systeme under user and groupe and theres nothing. i put my apple ID and also my password.....
help help
tyThe first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It is not safe to use a computer with software installed by a previous owner.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
My iphone and ipad keep losing email function. It was fixed once at the Apple Store. Now it has happened again. How can I fix this on my own?
Really??? The two options are 'solved my problem' and 'this helped me'.
How about...NONE OF THE ABOVE! -
Someone I entrusted my computer to for repairs decided to keep it. all my personal information was on the computer. the peron has been using my credit card information o make ourchases from the apple store. If I do not have a credit card on the account on my iphone, I am unable to updatw it or my ipad. After persuading the apple store people to delete the last credit card info, I had to put aother credit card on the iphone to be able to update the software and thevapps. now that card is being used by the person o download war games on the new card. I cannot find any of his downloaded games on any of my devices. I am close to giving up my iphone and ipad. the last time i called the apple store, theynwould not give me the IP address of the omputer the games were downloaded to. they only gave me the name of my ipad. anyone could name thir ipad according to the name on mynipad. I have found the Apple store less than friendly about security matters like this. What can I do to maintain my acount and not continue to be ripped off by the thieving interloper? if i change my user name nd password, i will forever lose legitimate purchases. Please advise me.
KillerappleuserWe are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Is the credit card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Each time that you add or change your card details then a temporary store holding charge may be applied to check that the card details are correct and valid (though that is usually $1 or the approximate local equivalent) : http://support.apple.com/kb/HT3702
Did your daughter owe any amounts to iTunes ? Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ? If they are proper charges which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Was told by the person at the APple store today to open new library on I-tunes - he felt the current library has something wrong and that opening a new library and transferring the music to there would perhaps prevent the ipod from becoming corrupt. Any ideas how to do this???
Need more info, if you want better response.
What do you mean by corrupting the iPod?
What is wrong with your iPod?
Which version of iTunes are you using?
What is the iPod software version as shown in the iTunes summary page?
Have a nice day!
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