I bought my iPhone5 on Wed, now on Sunday it no longer works (black screen, can't see any indication it is recharging). I had a iPhone 4 for over a year, so I know how to turn it on and it worked yesterday. Could it have been deactivated?

The question is in the title...what do I do now?

Try resetting it: push both the power/lock button and the home button at the same time until the Apple logo appears

Similar Messages

I have had an iphone 4s for over a year and have had no problems sending emails in hotmail but now I cannot send them. What do I need to do!

I am having problems sending emails in Hotmail on my 4s. It has worked fine for a year but now I can't send them.

It will be your SMTP settings see this doc to troubleshoot
http://www.apple.com/support/iphone/mail/
often adding the password and user name for the carrier helps ,despite it saying not needed !

How do i buy movies on i tunes ...i can't see any option on i tunes.If i want to search for a mouvie,the response is music or other....and i don't have rent or buy option?

I cannot see movies on my i pad2 its not working

Not all content types are available in all countries, Apple can only sell content where the copyright holder has granted them a license to do so, and is some cases what a country's laws allows them to - a list of what is available where is shown on this page : http://support.apple.com/kb/TS3599

I know how to turn bluetooth off and on but my mac book pro asks me to turn bluetooth power on. How do I do this?

I know how to turn bluetooth off and on but my mac book pro asks me to turn bluetooth power on. How do I do this?

Are you recovering Lion or later Time Machine backup with a Lion or later machine?
If you are, then use this article:
http://support.apple.com/kb/HT4718
Other Time Machine restore options are here:
http://support.apple.com/kb/ht1427
Note, if recovering from a PowerPC Mac (iMac G5, PowerMac, Mac Mini G4, iBook, Powerbook), this tip is important:
http://discussions.apple.com/docs/DOC-2295
Otherwise use the recommended restore option with whatever backup software you used initially.

HT204023 I have a sprint Iphone 5 and have had carrier add the hotspot feature. I don't know how to turn it on now to use with my ipad

I have a sprint I phone 5 and the carrier added the hotspot feature. I do know how to turn it on to use with my iPad.

See if this helps: http://support.apple.com/kb/HT4517.

For some reason my volume on my iPad isn't working? I know how to turn it up and everything yes but I can't hear anything at all and I've tried everything can anyone help?

I can't get my volume to work and have tried everything! Anyone know anything else I can try I really don't want to send it in if I don't have 2!

I am making the assumption - based on the "tags" in your description - that you do not have sounds in apps, games and things like that - but you can hear sound when you use the music app. ......
If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085

I have a very similar problem (5506) in that I changed my appleID loginid and now none of my home shares work. All itunes have been re-authorized/authenticated with the new appleID string. Yet I still receive this error. I too am looking for suggestions.

I have a very similar problem in that I changed my appleID loginid and now none of my home shares work (5506) . All itunes have been re-authorized/authenticated with the new appleID string. Yet I still receive this error. I too am looking for suggestions.

If you no longer have the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420

I've had my iPhone 5 for almost a year now, it will randomly power down and some of my apps like my safari will either not load or load very slowly. How do I fix this?

I've been having this issue for a few days and I don't know wether or not I should just get a new phone or if i can fix it

Hello there, babydoll1022.
The following Knowledge Base article offers up some great steps for troubleshooting the unexpected power off issue you're describing:
iPhone: Hardware troubleshooting.
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Additionally, this article on multitasking offers some good information and steps for troubleshooting the issues with applications:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My computer crashed about a month ago and it had to be wiped completely clean. I need to know how to get my songs and ect back onto my computer

Some one please help me figure this out so that I can update my phone asap!

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
use your backup copy to put everythng back.

I have had an itunes account for over a year but now it is asking to verify the email i cant do this because i have no idea what the email password is the account was working fine for over a year and i want to use it because i have itunes credit help

n

You can contact iTunes Customer Service on this Link
http://www.apple.com/support/itunes/contact.htm
They should be able to assist you...

Now that my PSE 11 trial has ended, I can't see any of the photos/albums/layouts I made in PSE 9.

I simply can't afford the upgrade at this time, but I did a lot of stuff during the month I used the trial and don't want to lose it all!

In E11, one can't open Elements Organizer too after the trial has expired.
Regards,
vaishali

Movie Download stuck at 2.1GB of 3.2GB for over 24 hours, keeps failing. How do i delete it and start over?

I have been trying to download an HD movie which is 3.2GB and it has gotten as far as 2.1GB several times over the last 24 hours but it keeps failing at 2.1GB stating: DOWNLOAD ERROR. TAP TO RETRY. Should I find a way to delete it and start over? Any suggestions?
Thanks

Step 12 Stopped the duplicate contact.
Deleted iCloud from my Mac. Hope this helps someone.

HT201269 I have upgraded to the iPhone 5s and I have transferred all information over but I do not know how to transfer the phone service. Please help

I have upgraded to the iPhone 5s and I have transferred all information over but I do not know how to transfer the phone service. Please help

The phone should have activated when you set the device up. If it didnt, contact your carrier

I've bought an app called WhatsApp but I was not told that app doesn't work for ipod. So I would like to know how to turn back and get my money back.

I've bought an app called WhatsApp but I was not told that app doesn't work for ipod. So I would like to know how to turn back and get my money back.

Did you fail to look at the requirements before purchasing?
All sales are final. You can try contacting itunes support and asking for an exception

My new kitten jumped on my keyboard and now every command i perform on my computer is heard audibly. does anyone know how to turn this function off?

my new kitten jumped on my keyboard and now every command i perform on my computer is heard audibly. does anyone know how to turn this function off?

Chateaux Bleu wrote:
my new kitten jumped on my keyboard and now every command i perform on my computer is heard audibly. does anyone know how to turn this function off?
I don't know how to turn off a kitten (I would probably get the Nobel prize if I did!) but Pierre is correct, although his target is wrong:
System Preferences/Universal Access/Seeing - turn off VoiceOver.

I bought my iPhone5 on Wed, now on Sunday it no longer works (black screen, can't see any indication it is recharging). I had a iPhone 4 for over a year, so I know how to turn it on and it worked yesterday. Could it have been deactivated?

Similar Messages

Maybe you are looking for