I bought once North America - iGO primo license for US and would restore it to its other products.

Good day!
I have several devices iphones and ipads.
I bought once North America - iGO primo license for US and would restore it to its other products. But I have removed the money for all three devices.
I want to return the money to my card in two.
Order ID: M2M6SQ1284 - 1 license
Order ID: M2M6SQ8TLB - 2 licenses

Sorry, but this is a peer-to-peer user support forum. HP maintains no official presence on the forum. There is no way to trace your stolen computer. Please file a claim with your insurance agent or company for the loss. They will require a copy of the police report.
The reason your OS is invalid is because it is tied to the motherboard in your stolen computer. The HP OEM Windows OS requires information in HP motherboard to cause the OS to activate. This is the way the OEM licenses works. The only proper way to correct this issue is to purchase a new copy of Windows.
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

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I bought once North America - iGO primo license for US and would restore it to its other products.

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