HT1904 When I try to update the Star Walk app I get a message requiring acceptance of new terms and conditions. It never stops. I accept even email myself a copy but I keep getting the same message. How do I get past the message?
When I try to update the Star Walk app I get a message requiring acceptance of new terms and conditions. It never stops. I accept even email myself a copy but I keep getting the same message. How do I get past the message?
The issue should be fixed now. Sorry about that, another Apple snafu but at least a short one.
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When trying to access photo stream on Apple TV, I am getting the error message terms and conditions have changed, but when I go into iCloud on my Mac the new terms and conditions are not appearing - How can I manually agree to them ?
Welcome to the Apple Community.
The following article(s) may help you.
Photo Stream ToU's -
Hi, I recently updated to iOS 8.0 on my Ipad mini however when i try to agree to the new terms and conditions i get an error message saying either 'Cannot connect to server' or 'Your session has timed out please try again' what can be done to resolve this problem? Also i cannot download anything from the App store as a result of this.
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When I try to update my Apple TV software, I get an error message "update was unsuccessful try again later". I've tried downloading the update for two weeks. Are there any recommendations?
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device) -
When I try to update my ipad to IOS6 I get and error 6 message. Any idea what that means and how to fix it? I tried updating via Itunes and also normal download.
What model iPad and what version of iOS is it currently running?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
Message was edited by: Texas Mac Man -
I am unable to ujpdate apps. I keep getting a message that I need to agree to the new terms and conditions, however, when I try top do so,
nothing happens. As a result I am unable to purchase any new apps. I have tried turning the phone on and off, but that didn't help. This problem
started after the phone received the latest update. Please help.Instead of just turning the phone off and on try a reset.
Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
Getting this message when I try to update The operation couldn’t be completed. (NSURLErrorDomain error -1100.)
There are many people suffering from this problem right now (including me). It appears to be a server issue. Just wait and try checking for updates again tomorrow.
Some things I have heard indicate that this may be a regional problem, though what parts of the world are affected I don't know yet. A few people have been helped by deleting the following preference file (paste the path into the Go -> Go to Folder window in the Finder to locate it), though most have not:
~/Library/Preferences/com.apple.SoftwareUpdate.plist -
I am trying to connect my iPhone to the cloud but when it asks me to agree to the new terms and conditions I click agree andI get a message stating it cannot connect to the server.
Apple servers are currently down at the moment. Try back later or wait until Apple resolves the issue.
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So when I try to update or download an app it says I don't have enough storage. I don't know how to use iCloud and stuff soo what do I do? Help! I don't wanna delete any pics either.
JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.
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Error A12E1 when I try to update the Creative Cloud desktop
I get an Error code: A12E1 when I try to update the Creative Cloud desktop on my Mac, OS 10.7.5. I tried creating a different user account but that made no difference. I uninstalled the Creative Cloud desktop app and downloaded a new one from the CC website. Same problem with an Error code: A12E6.
So how do we fix this?Dear Mr. Wright,
I’ve encountered this A12E1 error EVERY time an update to CC Desktop has been required — that’s (5) times since August 2013. I contacted TS chat the first (4) times and each time I listened to them tell me that this was the LAST TIME I’d encounter this error. Each time, they put me through exactly the same process, delete exactly the same processes and folders, uninstall the CC application and reinstall it. This time, I skipped the tech support chat and did it myself: who needs to be lied to over and over again?
If you’re not going to eliminate this A12E1 error, at least put something together to automate the process, please?
The instructions for #3, reinstalling the CC desktop application (post #23 above) are inaccurate, at least for OS 10.7.5. Tip: the Mac has more than one OS in use, as does Windows.
P.S. I deeply resent being ignominiously FORCED to use CC apps with the worst GUIs ever (are your code gurus completely ignorant of the concepts of CLARITY and LEGIBILITY?), being FORCED to reconfigure (6) or (8) “upgraded” applications every few months because Adobe won’t support the previous version(s) for more than five minutes, being FORCED to sift through hundreds of forum posts and dozens of INACCURATE or non-existent so-called “support” pages (e.g., the link cited above) and being FORCED to watch hours of useless TV tutorials in order to find the one piece of information I need — EVERY TIME I need support — because Adobe is too lazy to write application- and version-specific manuals. You’ve backed us into that infamous circle of hell between a rock and a hard place instead of providing us with the stable, seamless suite of creative tools we were promised.
The bling and the glitz and the self-promotional “look at our wonderful new toys” videos just don’t fill the void, Adobe.
Unless you work for a company big enough to afford one of your outrageously expensive tech support plans, you’re out here fending for yourself on forums that never seem to get looked at by an Adobe employee. I spend more time solving Adobe-related problems than I do producing billable work. I’ve been a loyal, dues-paying, license-respecting Adobe customer since 1991; every year I paid the upgrade fees and was content to do so until Creative Suite offered the same upgrade deal to people with (1) outdated version of Photoshop that they offered to someone who’d paid the upgrades on (5) to (8) Adobe applications for (15) years. So much for loyalty and playing by the rules.
If you really want to help me, please find out why the Typekit support people haven’t answered the e-mail I sent them (2) days ago. And if Typekit won’t work with Dreamweaver CS6, then they ought to come out and say that instead of sending you to help pages that tell you how to use it with Dreamweaver CC. Thanks. -
The iTunes64. MSI message appears when I try to update the software, and it won't let me update.
When I try to update the software, I get the error message.
I cannot find the installation package, I've searched the entire computer!
I've tried to uninstall iTunes, but it won't let me, and I can't delete any of the folders from the program files :/
PLEASE HELP.Hi scander1,
Are you receiving an error when trying to sign off? What exactly are you seeing/what happens when you attempt to sign off?
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution -
I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?
The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them. -
Error message when I try to update the Raw 7.3 update
Hi,
I get an error message when I try to update the Raw 7.3 update for Premiere Elements 11 and photoshop Elements. It says to run support adviser which I did, but it says that it could not detect any problems.
Thanks,
Rontry downloading ACR manually
manual update for ACR (Win) = http://swupdl.adobe.com/updates/oobe/aam20/win/PhotoshopCameraRaw7-7.0 /7.3.37/Setup.zip
for mac = http://swupdl.adobe.com/updates/oobe/aam20/mac/PhotoshopCameraRaw7-7.0 /7.3.37/Setup.dmg -
Why do I keep getting this message "an unknown error has occurred" when I try to update or load an app. The issue is not space (memory) as I have 2/3 memory left to use. Any suggestions?
Hi ...
Installing the OS X Lion Update 10.7.3 (Client Combo) reinstalls the App Store for you which may help. Restart your Mac after the combo is installed.
It's ok to do this even though you are already running v10.7.3.
If that doesn't help, if you have anti virus software installed, disable that.
If you have an app called LIttle Snitch installed, that can prevent apps from updating. -
I need help please I have my i phone, im setting the icloud and it keeps telling me to accept the new terms and conditions but the page wont populate for me to accept it, im getting annoying with it the pop up us making me crazy plase help.
Try these...
1) Press the Accept Button Twice...
2) Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
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