I bought the USB Superdrive for my iMac it will not accept the dvd. Has anyone had this problem?

The USB Superdrive will not accept the dvd. I have it connected to my IMac (2013). Has anyone had this problem? What works with the IMac?

Try resetting your login keychain in keychain access. sounds like a keychain issue to me

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I getting no sound out of the USB connection in my car from my new iPod Classic. Has anyone encountered this problem?

I getting no sound out of the USB connection in my cars from my new iPod classic. The song name artist display on the console in the car but no audio. This is happening on 2 cars - Nissan Rogue and Acura TL. My older iPod classic played fine in these cars. Has anyone encountered this issue?

I have a similar problem with a 160 gb Classic, about 5 years old - if I move the plug one channel may be heard and tehn the other. The interface works but not the sound. Different ipods eg nano work perfectly.
The two cars I have are an Audi and a BMW and both have manufacturer connectors

I use the same password for internet for my macbook and my imac but the imac says that it is wrong. Has anyone had this problem and do you know how to fix it?

I have no problem getting on the internet on my macbook but when I try the same network with the same password on my imac it says that the password is invalid. We have tried resetting the router. Resetting the PRAM, resetting the network to default settings. It happened yesterday and I haven't been able to figure anything out. Please help.

Try resetting your login keychain in keychain access. sounds like a keychain issue to me

I am having problems backing up icloud. the message says, "the last backup could not be completed." Has anyone had this problem?

I just purchased more icloud space and I ham having problems backing up icloud on my iphone 5. The message says,"the last backup could not be completed." Anyone know why this is happening.

This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by going to Settings>iCloud>Storage>Manage Storage, tap your device under Backups, then tap Delete Backup and choose Turn Off & Delete at the prompt. Then go to Settings>iCloud>Backup and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.

Just bought Mountain Lion from the app store and was installing on my MacbookPro, Now my computer is froze up and it says my HD is damaged and cant be repaired,Has anyone had this problem?

Just bought Mountain Lion from the app store on my Macbook Pro. In the middle of installion it froze up my computer saying that the installation failed,
It says my Hard Drive is damaged and cant be repaired. Has anyone had this problem? Im completely screwed...Thanks Apple!!

Welcome to the Apple Support Communities,
I had a similar issue and it was an easy fix for me. First you need to log out of your account completely in the Mac App Store. Quit the application. Re-open the Mac App Store. Click log-in, enter your Apple-ID and password. Now when the screen pops-up that has all of your billing/credit card information on it DO NOT select done. Instead select View my Account, then select View hidden purchases. There you should be able to find iPhoto. Hope this helps if not let me know. I'm still searching solutions for you.
Connor

I created a website with iWeb but use GoDady for hosting it rather than MobileMe. The images on my Gallery page do not show at all on the external domain but they DO show when seen on MobileMe. Has anyone encountered this problem before? Many thanks!

Hello al!
I created a website with iWeb but use GoDady for hosting it rather than MobileMe. The images on my Gallery page do not show at all on the external domain but they DO show when seen on MobileMe. Has anyone encountered this problem before? Many thanks!

Just create a new page (or use the existing photo page) on your external site and use html to add an iframe sized to the page and link it to the mobilme gallery page. Works for me just fine when showing my gallery from a yahoo site.
like this
<iframe scrolling="off" allowTransparency="true" frameborder="0" scrolling="yes" style="width:100%;height:100%;border:none" src="http://gallery.me.com/your_account_name"></iframe>

Under the iCloud portion of settings on my iPhone, I have always gotten the message "account not verified". The email matches and is in fact the same for my accounts on iCloud and iTunes. Has anyone had this problem, and how have they resolved it?

Under the iCloud portion of settings on my iPhone, I have always gotten the message "account not verified". The email matches and is in fact the same for my accounts on iCloud and iTunes. Has anyone had this problem, and how have they resolved it?

Hello megalina23
You need to verify the email address associated with the Apple ID. Check out the article below on how to do this.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Since updating my iphone with Ios, I am being asked for a 'passcode', it will not accept the one I have?

Since updating my iphone with iOS this morning, I am being asked for a 'passcode', it will not accept the no I have entered, I do not know who to contact?

Will it not open without a passcode?
Trr using your Apple ID password.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
 Cheers, Tom

HT1923 I cant update or remove itunes without receiving the message: the install source (itunes.msi) for this product is not available. verify that the source exist and that you can access it. Has anyone had this problem? Thanks

I cant update or remove itunes without receiving the message: the install source (itunes.msi) for this product is not available. verify that the source exist and that you can access it. Has anyone had this problem? Thanks

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

None of the quicktime videos from websites play anymore. This started yesterday. Before that I could play them all. Now none of them work. Has anyone had this problem? How did you fix it? Thanks in advance for the help!

None of the quicktime videos from websites play anymore. This started yesterday. Before that I could play them all. Now none of them work. Has anyone had this problem? How did you fix it? Thanks in advance for the help!

Did you try
1, resetting the device
2, deleting all cookies / history items of Safari?

HT4943 I bought a magazine subscription on my iPAD and after being charged, it does not come up on my screen. Has anyone had this problem?

I bought a magazine subscription on my iPAD and after being charged, it does not come up on my screen. Has anyone had this problem?
When I click on the magazine, my screen is just blank. I can see the purchase, and in my settings/store, the magazine shows "ON".

I would do a power cycle/reset of your device first, if you haven't, to rule that out.
http://support.apple.com/kb/HT1430
If that doesn't help, talking to iTunes customer support would be in order...or whoever you purchased the magazine subscription through.
http://www.apple.com/support/itunes/
If the magazine is browser based, you might also try another browser. I like "Atomic Browser". It is available on the app store.

When I plug in my ear pod, my 6th generation ipod will play for 60 sec then shut off. If i restart it will play for another 60 sec. Has anyone had this problem?

Has anyone had this problem? With earbuds connected the ipod keeps turning itself off. I then have to turn it on and it will play for another 60 sec and shut off.
Susanfrom pickering

Make sure the plug is fully inserted into the iPod. There will be a noticeable click, and you may need to push harder than expected.

When I upload photos, some of the images do not show, but appear as a dotted square. has anyone had this problem?

when I upload photos, some of the images do not show, but appear as a dotted square. has anyone had this problem?

Hi Terence, When I am uploading photos from a memory card,not all of the photos show up on I photo as a photo image, but show up as a dotted square line. For example, I just added 12 photo from two days. The first day had 5 photos, but only 4 show up as images, then there is 1 as dotted a square. The next day, there 7 images, with only 4 showing up as photos, and three as the dotted squares.
I am using I photo 11, 9.1.1.
Thank you

My iPod is stuck on the startup screen, showing just the apple logo. Has anyone had this problem before? If yes, then how did you solve it?

My iPod is stuck on the startup screen, showing just the apple logo. Has anyone had this problem before? If yes, then how did you solve it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I bought the USB Superdrive for my iMac it will not accept the dvd. Has anyone had this problem?

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