I brought iphone 5s to local i centre in Armenia, they opened the phone and said that they can't solve the problem, is it possible to send it to US for repair ?
I brought iphone 5s to local i centre in Armenia, they opened the phone and said that they can't solve the problem, is it possible to send it to US for repair ?
If some unauthorized shop opened the iPhone and attempted a repair, then Apple will no longer touch the iPhone. If they didn't attempt repairs, then Apple might be willing to service it, but only in the country in which the iPhone was originally sold. If that was in the US, then you will need to take the iPhone there yourself, or you will need to send the iPhone to someone you know in the US who can take or send it to Apple for service and then send it back to you. Apple will not accept shipments from outside the country.
Regards.
Similar Messages
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I want to disable or remove Game center from my iphone. It's always pop up during i play hay day game. So i can not solve this problem. Any way i try to log in game center my several Apple id account but it does' not work. I am still stuck in log in page
The Game Center app is pre installed and cannot be removed from the device.
Best thing to do is move it to the last available screen.
Hold down the Game Center app until all the apps jiggle then sliide the Game Center app to the right from one screen to the next. This requires a bit of finesse, but it's doable.
Press the Home button one time to stop the apps from jiggling.
For the Apple ID issue, try resetting.
Tap Settings > General > Reset > Reset All Settings
Then try your Apple ID and password for the Game Center app. -
I cant open my iphone 3g .... needs restore and itunes cant make restore has an error on phone .... how can I solve this problem?
Are there any error numbers given by iTunes? If yes, solutions for those numbers can be fund in this article: http://support.apple.com/kb/TS1275 or this one http://support.apple.com/kb/TS3694
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Few days before I brought one iphone 5 by second party and this phone make a unlock but it sometime have a cellular network most of time say no service can u solve this problem please and I put serial number it say this phone is replace can u help me for original serial number....
If Apple's service database says that your iPhone was replaced, then Apple will no longer provide any service for that phone.
First, get a new SIM from your cell carrier and see if that corrects the problem. If it does not, try the usual steps for addressing software problems: restart, reset, restore.
http://support.apple.com/kb/HT1430
http://support.apple.com/kb/HT1414
If you try restoring from a backup and that doesn't fix the problem, try restoring to factory settings and, if the problem goes away, then sync back your apps and content. You'll lose the app data and settings, but if the problem is due to a corrupt cache or settings file, restoring to factory settings should cure it.
If none of that helps, your device may have developed a hardware fault. Again, Apple will provide no service for it, so you will need to pay some independent repair shop to fix your iPhone.
Regards. -
My MacBook Pro was stolen last night. I need the serial number. It is not showing up on my devices list. My iPads and iPhones are. I have used it to to sync my phones and pads as well having it registered with apple. Any thoughts? Thanks
Click here: https://supportprofile.apple.com/MySupportProfile.do
SIgn in with your Apple ID, the same one you used to access this support forum.
Hopefully, you will see a list of all the devices you registered with your Apple ID, including their serial numbers. Let me know how this works out.
Edit to add: If you enabled "find my imac" on your Pro, you ought to be able to remotely lock it, or even wipe its memory. Click http://www.icloud.com/ sign in with your Apple ID and click the big green "find my iPhone" icon (nevermind the name, it will find all your devices provided they're running Lion or iOS 5).
Then file a police report and nail the b*****d. -
I cant sync my iphone to my mac, the following message appears: this phone cannot be synced because this computer is not longer authorized for items bought in this phone! how can I solve this problem?
Mac iTunes menu > Store > Authorize This Computer....
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my iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!
Hi, i had the same problem. Try to find the file "apple" or "itunes" don't know it anymore exactly. Ahm well you need to delet any information or just plug in your iphone into an other computer. important is that your iphone never has been pluged in this computer before. This was what i did, and it worked!
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I am having trouble updating my operatI am having trouble updating the operating system on both my ipad and iphone. I get a strange message when I open my PC desk top that says "the procedure entry point sqlit3_wal-checkpoint could not be located in the dynamic link library SQLite3.dll" Any ideas what my problem is?
Hi whatsthe77,
Welcome to Apple Support Communities.
You may want to follow the steps in this article to reinstall iTunes:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Have a great day,
Jeremy -
Just restored my iPhone 5 from iCloud. My wife and I have always shared one iCloud ID. But since my restore, when a call comes in, it rings on both my phone and hers. How can I make this stop? We had it all set up fine before the restore, and there was a trick to it in the settings. I've noticed that since my restore, her phone has picked up what looks like the symbol of a phone in the upper right corner of the display, right next to the Bluetooth symbol.
Hi Big Slick,
Welcome to the Apple Support Community!
It sounds like your iPhones may be using a new feature in iOS 8 called Continuity. The following article and information explains how to set up this feature for phone calls. You can review the information on the setup to reverse this effect. My suggestion would be to turn off FaceTime on one of the devices.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity
Phone calls
With Continuity, you can make and receive cellular phone calls from your iPad, iPod touch, or Mac when your iPhone is on the same Wi-Fi network.
To make and receive phone calls, here's what you need:
Sign in to the same iCloud account on all your devices, including your Mac.
Your iPhone and your iPad or iPod touch need to use iOS 8 or later. Your Mac needs to use OS X Yosemite.
All devices must be on the same Wi-Fi network.
All devices must be signed in to FaceTime using the same iCloud account. This means any device that shares your Apple ID will get your phone calls. Look below for instructions on how to turn off iPhone cellular calls.
Wi-Fi Calling needs to be off. Go to Settings > Phone. If you see Wi-Fi Calling, turn it off.
Cheers,
Joe -
I bought my iPhone 5 almost an year ago and since the last 2 weeks my battery lasts about 2 hours or less, while before it lastre a whole day. Can anybody tell me why is this happening or how can i solve my problem, please? Thank you.
You can follow these steps to save battery.
1. Turn on Auto-Brightness - The iPhone has an ambient light sensor that adjusts the brightness of the screen based on the light around it (darker in dark places, brighter when there's more ambient light) to both save battery and make it easier to see. Turn Auto-Brightness on and you’ll save battery because your screen will need to use less power in dark places.
Find it in the Settings app -> Brightness & Wallpaper -> Auto-Brightness On
2. Reduce Screen Brightness -the brighter the default setting for the screen, the more battery it requires. Keep the screen dimmer to conserve more of your battery.
Find it in Settings -> Brightness & Wallpaper
3. Stop Motion (iOS 7) -It's really cool, but it also drains battery. You may want to leave it on to enjoy the effect, but if not, turn it off this way:
Settings -> General -> Accessibility -> Reduce Motion -> move slider to green/on
4. Turn Bluetooth Off- Turn off Bluetooth except when you’re using it to squeeze more juice from your battery.
Find it in Settings -> Bluetooth -> Move Slider to Off
5. Turn Off Location Services -
This allows your phone to know where you are and give you exact driving directions, give that information to apps that help you find restaurants, and more. But, like any service that sends data over a network, it needs battery power to work. If you’re not using Location Services, and don’t plan to right away, turn them off and save some power.
Find it in Settings -> Privacy -> Location Services -> Slide to Off
6. Don't Automatically Update Apps (iOS 7)-
If you've got iOS 7, you can forget needing to update your apps by hand. There's now a feature that automatically updates them for you when new versions are released. Convenient, but also a drain on your battery. To only update apps when you want to, and thus manage your battery better:
Settings -> iTunes & App Store -> Updates -> move slider to off/white
7. Auto-Lock Sooner -
You can set your iPhone to automatically go to sleep – a feature known as Auto-Lock - after a certain amount of time. The sooner it sleeps, the less power is used to run the screen or other services. Try setting Auto-Lock to 1 or 2 minutes.
Find it in Settings -> General -> Auto-Lock -> Tap your Preference
Few more things that would consume battery even when not is use are the applications that run in background.
Follow the below steps to quit all running applications.
1) Double tap on the home button on the iPhone ( this will display all apps that are running in the back ground).
2) Just click on the tiny red X to quit application ( if iPhone is running on iOS 6 and below) else just swipe yhour finger over the running app upwards to quit ( if running on iOS7). -
Am trying to download a ringtone to my iphone 5, but app button on itunes won't open when phone synced to PC. Anyone have ideas about this? Jimbo
Did you try reinstalling the app and contacting the developer (there should be a contact link on the app's description page in the store) ? If you don't get a reply from the developer then you could try
'report a problem' link from the purchase history on your computer's iTunes instead of on your iPad : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I have an iphone 4. How do I get pictures off of my phone, and into my computer, to make more space on my phone. I want to send to my dell computer. When I tried syncing phontos on my phone before, all of the pictures on my computer went into my phone taking up my data space. I jsut want the pictures that I select to go to the computer. help!
The only pics that can be imported to your computer are pics in your camera roll, & you don't use iTunes for that. Read here:
http://support.apple.com/kb/HT4083 -
HT1414 i restored my iphone now i cant accept calls or call out whats the problem?
i restored my iphone now i cant accept calls or call out whats the problem?
Hey retrothakid,
Thanks for the question. I understand that you are experiencing issues with your iPhone 4s. The following resource may provide a solution:
iPhone: Troubleshooting issues making or receiving calls
http://support.apple.com/kb/TS3406
Thanks,
Matt M. -
i was restore my iphone 5 but last time itune show error (-1) so how can i solve this problem?
Error -1 indicates a serious hardware failure.
Try restoring the device again, try on a different computer. If the issue continues, take the device to Apple for evaluation and possible replacement. -
My iphone 4s is restarting by itself when I just open the camera app ios 7.0.6
my iphone 4s is restarting by itself when I just open the camera app ios 7.0.6
Hi Mandy,
Check Settings>General>Restrictions, and make sure that under Allow Changes, you have "Allow Changes" checked.
Cheers,
GB
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