I can no longer access my mail. I just get a "Welcome to Mail" list and can't get beyond that because when I put in my details it says an identical address already exists.

For some reason my Mail has stopped working on my iphone. When I click on it I get a "Welcome to Mail" page (see photo). When I try to enter my Outlookemail account it says that it already exists, so I am stuck!

I have managed to resolve this by deleting my hotmail account and then adding it again. I'm sure there is a better way though.

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Itunes and all my movies have disappeared,i can no longer add to library from my external hdd which ive always used and can only add from the laptops own hard drive,any ideas what the issue could be?

ive recently updated, itunes and all my movies have disappeared,i can no longer add to library from my external hdd which ive always used and can only add from the laptops own hard drive,any ideas what the issue could be?if i transfer the movies from the external to the laptop they will add to the library without any problem so theres no issue with the laptop but when i go to add file in itunes i can path to the external but as soon as i select the file nothing happens, just goes back to itunes

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I can no longer access my cloud as it is under the original ID which I can no longer access. How can I change this?

I can no longer access my cloud as it is under the original ID (email address/password) which I can no longer access. How can I change this?

I'm following. I'm having the same problem.

I installed 7.1.2 update for my iphone5 and I have problems. I can no longer access the internet on my phone. My wifi is fine, and I've noticed that there is no longer any indication of "LTE" on my phone.

Against my better judgement, I installed update 7.1.2 on my iphone5, and can no longer access the intenet. I've dis some searching for a solution, but nothing works. What has this happened? And how can I fix it?

LTE indicates cellular. Tap Settings > Cellular then switch Cellular Data ON.
If your Wi-Fi is working, then you should be able to access the internet.
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
* No data is lost due to a reset
If nothing above has helped, try here > iOS: Troubleshooting Wi-Fi networks and connections

None of my iDevices can read my iTunes library after an hour of availibility. When I first start iTunes I can read the library, but after about 30 minutes my iPad's and iPhones can no longer access the library. I see it in the shared list, but no access.

None of my iDevices can read my iTunes library after about 30 minutes. My iDevices lose connection to my library and I have to do one of the three following things in iTunes to regain connectivity: 1. Restart iTunes 2: Stop / Start Home Services 3: Start playing a song.
I'ts as if iTunes goes into a background or sleep mode. During the loss of connectivity my iDevices show that there's a library shared, but I cannot connect to it.

Smae issue here, but I'm unable to get Home Sharing started again (after MAc and iOS restarts, Home Sharing on/off. etc.) This happend a few weeks ago and turngin Home Sharing Off/On fixed the connection issue b/w iPad2 5.1 and iTunes 10.6.1 running on a OSX10.6.8.
I updated to iOS 5.1.1 on iPad2 today, watched a movie and then about 20 minutes into a 2nd movie I lost connection (Sharing tab in Video app disappeared and has not come back.) The update seems like the culprit, but odd it worked for over 2 hours before stopping, odd I can't get Sharing to work anymore (iTunes see's my iOS devices b/c I can conenct to iTunes to enter my passcod efor connecting the Remote app.) Appears to be an issue with iTunes broadcasting Home Sharing, even thougt it says it is on.

I can no longer access goodgame empire even though I've followed all the troubleshooting steps

We can no longer access Goodgame empire - we just get a blue circle which goes round and round all the time - we're using Windows XP sp3, and flashplayer 11.7.700.225 on Google chrome. We've cleared all the cash in google chrome and have followed all the flashplayer trouble-shooting steps, but it still doesn't work - why?

The "Photos" view has been replaced by the Media Browser.
Most applications will show you the Photos icon in the Sidebar, when you need to select photos in a file chooser dialoge. Mail, Safari, the iWork apps. See Terence Devlin's User Tip: How to Access Files in iPhoto
For example, in the File > Open dialogue in Preview I am seeing this in the sidebar.

I downloaded the i07. My id had changed a year ago and I forgot my password and my answer to the security question was not accepted. Tech support say nothing that can be done. I can no longer access my iphone. Any suggestions

I downloaded the i07. My id had changed a year ago and I forgot my password and my answer to the security question was not accepted. Tech support say nothing that can be done. I can no longer access my iphone. Any suggestions

I believe part of the recovery process is you get an e-mail allowing you to reset questions. If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again. They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why. They have no way of knowing you really are the owner of the account. It's like me going to a policeman and saying, "See that car over there? That is mine, can you open the door for me?" and the police opening it on that basis alone.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

HT4597 I can no longer access my mac mail in the Mail program - only on icloud. I would like to have both my aol account and mac account in one place like it was. Anything I can do?

I can no longer access my mac mail in the Mail program - only on icloud. I would like to have both my aol account and mac account in one place like it was. Anything I can do?

iCloud's mail server settings are different from MobileMe's. Strictly speaking Lion 10.7.2 is required for iCloud, and on that Mail is set up automatically.
Snow Leopard cannot access most of iCloud's facilities, however you can set Mail up manually to access your email. The method is described here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudmail.html
The situation with iCloud and Snow Leopard is described in detail here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudSL.html
iCloud cannot access your AOL account (the MobileMe facility for checking external POP accounts does not exist in iCloud) - you will have to do this in the Mail application in the usual way. You could of course set up forwarding from your AOL account to iCloud (assuming they provide this facility) but you will not be able to reply using iCloud's SMTP server with anything other than the iCloud address as the 'From' address.

I need to change my icloud account the account name is a email address I can no longer access

I need to change my icloud account name the account name is an email address that I can no longer access.
When I select the "red" Delete Account button it ask for my passcode for that account and I don't recall it.
I also cannot reset the password because I have no Idea what email it will go to. I have reset my apple ID and passcode it has the old
email now how do I change it for icloud????? Please assist very important...

Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix.

Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.

Is this itunes on the iPad or on my computer? Thank you for the reply.

I was using my wifi last night when I got an error message stating my ip address had been taken over. Then safari stopped working and i can no longer access the internet. I looked at my ip address and it states 000.000.000....can someone please help?

I was using my wifi last night when I got an error message stating my ip address had been taken over. Then safari stopped working and i can no longer access the internet. I looked at my ip address and it states 000.000.000....can someone please help?

Sounds like a bogus pop up. In any case power down your Mac, your modem, your router. Then power back up in 1 minute sequence; modem, router, Mac.

When I began using Iphone 4, my email address was attached to our provider which was Everest (Surewest). My Iphone still has that email address but I can no longer access that email account and I now cannot unlock my Iphone. Does anyone know how ?

When I purchased my I-phone 4 several years ago, our email service provider was Everest. We no longer use Everest and I can no longer access that email address, but my I-phone is still attached to that email address, so I can not unlock this I-phone. I have purchased a new I-phone and the same email address transferred to it when the information was transferred from my old phone to my new one. In order to trade my old phone in for the new one, I must be able to unlock the old phone, which I have been unable to do since the old email address is not available to me. Please help.

Having the email address is not necessary. It is just the username for the device. All you need is that Apple ID and password. Now, if you forgotten the password, then you have more work to do. Since that email is no longer active, you would need to send the reset to your rescue email, if you remember that. Or you will need to contact Apple Security for help. Apple ID: Contacting Apple for help with Apple ID account security

I have an older computer and can no longer update. After the latest Apple update I can no longer access my e-mail on my mac. I can view it on my iphone and on icloud. Is there a solution to this problem?

I have an older computer and can no longer update. After the latest Apple update I can no longer access my e-mail on my mac. I can view it on my iphone and on icloud. Is there a solution to this problem?

Apple changed MobileMe to iCloud and then restricted iCloud to 10.7 users only unfortunately
If your machine is a 64 bit processor Intel Mac you can upgrade to 10.7 for $29, however a lot of your 10.5/10.6/Rosetta based software could cease to function, especially third party hardware drivers for printers, fax machines, all-in-ones, scanners etc.
http://roaringapps.com/apps:table
Also depending how old the machine is, if it can accept 4GB of RAM (preferred), older video card, may not run 10.7 very well or stable.
My advice is to keep at 10.6.8, get a web based email service that's plaform/hardware neutral, forward your iPhone emails there. Gmail/Yahoo Mail for instance.
When your ready for new hardware and all new software, then buy a new machine.
If your going to go to 10.7 on your present hardware, I advise you clone 10.6.8 to a external drive first, that way you can c boot off the 10.6 disk erase the drive completely (necessary to remove hidden Lion Recovery Partition) and option boot off the 10.6.8 clone and reverse clone.
http://www.bombich.com/get_ready_for_lion.html

How can I cannot access icloud as I have an old email address which i can no longer access and have forgotten password

How can i access icloud on my phone as the account is an old one which I can no longer access and I have forgotten the password?

If your Apple ID is the one that you use for making all of your purchases, it should, automatically appear in FaceTime already. How a no longer valid email address got there to begin with is a mystery to me, if in fact you do have, and have been using another Apple ID.
Go to Settings>FaceTime>Apple ID. Tap the old email address and sign out, sign in with your Apple ID. It should be verified and allow you to select it as the address that you can be reached by for FaceTime.
If that does not work, time FaceTime off, restart your iPad and then start all over again.

HT201401 since iSO 7.02 update bluetooth with my car is no longer working at all. also can no longer access my mail! the browser is turned off and I can not turn it back on!!!!!

last week my phone was automatically updated after a trip to Europe, now I can no longer access gmail because the browser capability for cookies has been turned off and I can NOT get it back on. Before the trip bluetooth was on partially working with my car and now since the newest update works no more in any form. Anyone else having these problems? Need help!!

As far as automatic update, the iOS cannot be updated without user intervention, so it could not have been automatically updated.
You need to provide more information about your mail. Does this mean you cannot access the Mail app, you cannot download mail, or what? Not sure why you cannot access the cookies setting in Safari. Go to Settings>Safari>Block Cookies>set to what you want.
Problems with 3rd party Bluetooth devices, such as car audio, etc., generally has to do with vehicle manufacturers not providing updates to match the current Bluetooth stacks that are found in today's phones. You can go into the phone and remove the pairing for the car, and then go into car settings and remove the iphone. Then put both devices back into pairing mode and attempt to connect them again. See this support document http://support.apple.com/kb/TS3581

I can no longer access my mail. I just get a "Welcome to Mail" list and can't get beyond that because when I put in my details it says an identical address already exists.

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