I can no longer change the volume, anyone know why?

when i use the volume keys nothing happens. its blocked i cant change it in system preference eather i can mute or have the sound at the loudest. can any one tell me how to fix this?

Hi Cloe,
Safe Boot , (holding Shift key down at bootup),  use Disk Utility from there to Repair Permissions, move these files to the Desktop.
/Users/YourUserName/Library/Preferences/com.apple.systemsound.plist
/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist
Reboot & see if you can set it again.

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