I can no longer create a PDF.  The response is Acro.Rd32.exe couldn't be downloaded.

For some reason I can no longer create a PDF.  When I try to download the Reader, the response is Acro.Rd32.exe couldn't be downloaded.  I feel like I have tried everything!

Please try to use Web UI for now(login at https://cloud.acrobat.com with your Adobe ID and password) to use our service.
Please give me more information about your system that you are trying to install Adobe Reader.
1. Have you installed Adobe Reader before?
2. What OS you have
3. What anti-virus application you have installed
4. Did you see any other error messages?
5. Have you tried to download Adobe Reader XI from www.adobe.com?
Thank you.
Hisami

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