I can not change my Apple ID
Hi, I want to change my Apple ID, because I deleted my old email (hotmail) account.
That's the start of the problem, appleid.apple.com wants me to verify that old email account before I can make changes.
The verify email is send to the old (non-existing) email adress, so I cannot access that.
The other problem is, that I want to use my recovery email adress as the primair email, but offcourse I can't change that either.
Did someone had this problem too? How do I solve this problem?
Thanks! Daan
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
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HT204053 I can not change my apple ID to new one on my iphone and icloud
Hi there,
I can not change my old apple ID to new one on my iphone4. It's showing old apple ID and my password doesn't match with that.
I've got changed my apple ID and password with my PC.
Also, I can not get on iCloud because of it.
Could you tell me what should I do, please?Go to "Settings > iCloud", scoll down, and delete your account from your device, then sign in with your new ID.
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Please help with changing Apple ID for icloud account on iPHone 5S. I have reset my Apple ID on iphone using itunes and app tab on settings.
Hello there, KunnufromAndover.
The following Knowledge Base article provides great information on steps to take after you've made changes to your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I can not change my Apple ID on my iPhone
How do I change the Apple ID on my iPhone (syncing doesn't work)?
1. Go to Settings > iTunes and App Stores > Apple ID.
2. Tap your Apple ID
3. Sign off
4. Sign on with correct Apple ID -
I tried several time to change apple id.
I dont want to use a email from internet provider.
I tried many time but the system do not accept toSave my modifications. When I clock on the save change nothing happen. I tried from safari using various menu as explained in support pages.I tried also from itune with same behavior. Nothing is saved.
In the menu Manage your account and then "Edit your Apple ID"
I modify the field Apple ID and primary address , click on edit and then put the new email addresse which I want to be my new apple id.
When I try to save these modification , nothing happen , just something on safari showing a small data tranfert.
Then I try to go further and change my password , to site complain about the fact I did not save my new apple id with a pop up window.... asking me to save or not. But when I click on save nothing is done....
Using ITune, I also try to change my appleid but the tools complain about "the email address specified already exist for this person." This email address is not an alternate email address ... I dont understand.
Please help ! This situation is totally crazy.
GRRRRRR1. Go to Settings > iTunes and App Stores > Apple ID.
2. Tap your Apple ID
3. Sign off
4. Sign on with correct Apple ID -
Can not change the default Apple ID for AppStore
I can not change the Apple ID that defaults as my AppStore login or reset the password for the default ID. The reset does not recognise my birth date security data or generate an email to any of my live email accounts.
Yes, easy to do.
Go to Settings>General>Erase All Content and Settings, then set up your iPad as a new one. You'll have to put in your ID and password to force the erase. -
I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? then I was unable to enter until 8 hours then called Apple Japan 4 times each time threy asked me would you like to speak with an English speaker,I said yes then they told me sorry today is Sunday no English speakers ,but they refused to speak Japanese, then I called 5th time and a kind guy could speak English we were on 1and 1/2 hours he got me to log in but the reset key chain could not be completed still pending.
He said do not mess with that ! then I got a text from somewhere to reset 4 pins suddenly it was very strange I said to him that I got this pin this morning but it said you can use maximum 3 hours it had a UK number and I told him I do not like this and will not enter the code he said do not do it if it is from the UK and then I said to him ok you did a lot to help but we can not go any further ! and we cut of I went back to my computer to re do the ID but I found everything a mess so I call and a stupid sounding Japanese women with a squeaky voice came on I was calm at first and they want your phone number your IMEI number your iPhone serial number date of birth Address email address it takes 10 munutes to check then they ask what are you caling about so I try to explain my keychain is broken or problems with language security questions and can not change my pasword because the security question have failed me so it is ONE BIG HEADACHE AND I START I GET STRESSED she says Do want an ENGLISH speaker ,I say yes ,that guy i talked to earlier but I never got his name and first time I ever talked to him but they said he is not here so I said ok and then she said today is sunday so call back in the morning ,I said ,well ok in Japanese but they make you feel stupid because they do not want to speak Jap@anese with none natives and they are to busy,And they feel that I should not bother them ,then I say that Apple Japan is trying to refuse Apple foreign customers and then she wants to hang up and ask me to visit the shop ,but they are the same I have a very bad time with Apple Japan since they do not discuss software problems or security with customer meaning if you have a problem they ask you to come on a time 20 minutes max so they do hardware test and say you phone is fine then I say no I can not reset my ID they say you must call call centre so I am going around in circles ,When I call English it is usually Australia so if my problem is in Japan surely if do not want me to talk to them in Japanese and they ask me to call Australia but every time my call charge is expensive after asking them is this free because I have Apple care they say yes but when the call goes to Australia 0120 277 535 it might change to paid call so I call then I have to ask is this charging they say we can not give you that information ! so what can I do I have have been at the computer and phone all day on my day off work and in tre week I am so busy and can not use my phone I can not work without it ,this new technology for you ,they can not cope with the fact that the customer have problems yet they do not want to deal with us because they can not solve it and so it shows them to be useless they like to walk around in their cool tee shirts and retro shop but when it comes to functionality we are unwelcome they got the money so do not return because apple is perfect that nothing should go wrong .
But it does somehow my English security answers do not work on a Japanese Question especialy if I did not choose that question I set up the multiple choice In English and wrote the answers in English or Roman and set them langauge preferences in English, do you really think you can correctly write english name or word in Japanese they write a police patrol car pato caa パトカア they do not have r and l .So it is my choice to make my security easy for me and as difficult for others to hack.But they also have patororoo choo meaning ' now patrolling ' so why they have pato caa patrol car and patoro patrol and have thousands of Chinese words kanji they can find patrol.
I am getting off the topic but I am at a loss to fix this problem when they hold the keys and i have all the info to verify my ID.You have to enter the Apple ID and password. You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information. -
2 different iphones have the same Apple ID, how can I change the apple ID on one of them but not delete the other iphone's data and media?
You don't have to do anything with the first iPod that you don't use anymore. If you are planning on keeping it, put in a drawer in your house and forget about it.
You don't need a second account to use with the new iPod. I use one Appl e ID and iTunes library for two iPods, and two iPad. I have different content on all four devices. You can select exactly what you want to sync to each device and it can be different content on all devices. -
Can't use Find My Friends on iPhone due to Apple ID not being verified.
Can't do this as I can't access my .mac email any longer and I can not change the primary e-mail address for my Apple ID!
So my options are:
Create a new Apple ID, use that and lose all the apps I've purhcased with it (a fairly substantial amount)
Somehow Migrate these purchases over to a new Apple ID
Apple let me change the primary ID for the account
Anyone else ran into this before?
I've tried accessing the mail through a mail application using the correct server information, and trying both the old 6 character password and the one I had to change it too after they updated the security guidelines - neither work.
Help would be greatly appreciated as I can see more services down the line not working without the address being verified!To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You should not need to verify the old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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My teenage daughter and i share an apple id on both of our iphones (2 phones both are 5s) . She now has an ipad with a her own apple id. How can we change the apple id on her phone so that is the same as the ipad and not loose any contacts or songs?
Did you take a look at the new feature Apple - iOS 8 - Family Sharing ?
Apple - iCloud - Family Sharing
Up to now, songs bought from iTunes could only be played by the Apple ID that has been used to buy them.
If you set up Family Sharing, your daughter can also play your songs and use the same contact info as before.
If you don't want to do that, sync the contact info to the address book on your computer, and sync the info back, using iTunes:
Sync your iPhone, iPad and iPod with iTunes using USB
If the iPad already has her Apple ID and contact info on it, restore the phone from the latest iPad backup. -
How can I change the apple ID on my iPhone so it is not connected to my iPad?
How can I change the apple ID on my iPhone so it is not connected to my iPad anymore? My ex has my iPad and he is still getting my imessages even after I have deleted my iCloud account and taken my apple ID off of my messages on the iPhone? Someone please help!
I have changed my password too!
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It only has gray letters when I try to change my apple id iin my icloud user settings. How can I change my apple id to my new email address and password? My old one was hacked.
Yes, but if you delete the iCloud account and start again, don't you have to wait 90 days for everything to start syncing?? I've been having this problem for months and no one seems to be able to figure it out. I used to have one Apple ID (which was not an email address) and then when iOS came along....and iCloud, they force you to use your email address as ID ....which actually sets up a SECOND Apple ID. I have a Mac, iPad, iPod touch and iPhone. the Apple techs tried to delete the iCloud accounts so that they all said the same thing (email address ID) but then I had to wait 90 days. the 90 days just passed and nothing is automatically syncing yet. I still think there are 2 accounts but if I delete all again.....it's going to be another 90 days (for security reasons, I was told). This is a real pain in the butt.
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MY APPLE ID EMAIL ACCOUNT WAS STOLEN BY SOMEONE, AND I NOW I CAN NOT FIX THAT. SO I OPEN A NEW GAMIL HOW CAN I CHANGE MY APPLE ID INTO A NEW EMAIL ADRESS? THANKS.
If you are going to change your AppleID login you will need to log out and back in on all your devices. Turn off 'Find My iPhone/iMac/iPod' first or you will find yourself unable to sign out and be stuck.
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My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks
Contact Apple support: Apple ID: Contacting Apple for help with Apple ID account security
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