I can not find the serial number though I have the box, inserts and cd's in front of me.

Trying to reinstall CS5 Design Standard. Where the heck is the serial number?

All I apparently registered was acrobat pro.

Similar Messages

  • I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestion

    I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestions?

    If you never bought the product then you cannot get the serial number.

  • I can't find my serial number. I have a downloaded Creative Cloud Suite.

    I had some computer issues and I need to re-install the Creative Cloud. The folks at Adobe re-installed the programs on my computer, but didn't install a full version on my computer, so I am re-assessing my subscription which has been paid for, and I need to find my serial number to re-install the full version of my programs, but I can't find it for the life of me. Any help, please!?!

    Hi There,
    Please refer:
    Find your serial number quickly
    Serial number, Redemption, and Product codes | Student & Teacher Editions
    Thanks,
    Atul Saini

  • I had formatted my lap top and now I can not find my serial number. What can I do?

    I searched the site and all the instructions on how to retrieve my lost serial number are not working.
    I have a purchase confirmation email but it doesn't contain any serial number in it.
    Is there a way to contact adobe by email so I can get my serial number?
    Thanks,
    Roni

    Hi ronica,
    Sorry for the inconvenience, we would try our best to help you with the serial number.
    Unfortunately, there is no email address where you send us an email directly, however,  you can certainly contact us via Chat from the link which was mentioned in my previous post if you have a perpetual product
    If it is a subscription that you are talking about you can dial our Creative Cloud support number
    For US:
    PH:  800-833-6687
    Monday—Friday, 5am—7pm (PT)
    I would like to inform you that I tried to look into your account, however, couldn't find and product registered product under it.
    Please provide the following information via PM(Private message) so that we can look into this and help you further.
    Name of the product. :
    Order number(in any) :
    E-mail on which you have registered the product :
    Attach the copy of invoice or the confirmation e-mail that you have received.
    I would be waiting for your PM.
    Thanks,
    Atul Saini

  • I can not find my serial number to upload my illustrator since my computer has been wiped clean

    I am a new office worker and the person before me had Adobe Illustrator and had saved some documents using that. They wiped my computer clean and I when I tried to load the program I realized I do not or can't find the serial numbers. I still have the sleeve the disc was in but there is nothing on that. The box has a series of letters and numbers but the letters won't enter into the screen asking for the serial number.
    Thanks for any help you can give me.

    if the program was registered with adobe and you know the account used, you can check on adobe.com, https://www.adobe.com/account.html
    otherwise, you will need to contact someone that knows where to retrieve that serial number.

  • CAN NOT FIND IPOD SERIAL NUMBER!

    Hello,
    About 2-3 years ago my iPod Touch 3g was stolen at school. I tried to get the serial number but I couldn't get it from the police and apple.  I even looked on itunes and the case (which i do not have).  Now, in 2012, I tried looking on my account on my registered devices and only my iPad came up.  I registered it for sure and I registered other devices too!  I bought it at Best Buy but they didn't do anything.  I am so confused and still want to try to find the serial number.  I do have the model number if that might help.
    If anyone can please help me with anything I would be very happy!
    Thanks.

    In iTunes, head to iTunes -> Preferences (Mac) or Edit -> Preferences (Windows) and select the Devices tab when the window comes up. Hover your mouse over a recent backup of the iPod Touch and the serial # should appear there.
    B-rock

  • I can not find my serial number

    How do i contact adobe as I can not find the serial number in order to install my photoshop elements 12 purchased at best buy and they said to contact adobe

    You will need to contact Activation Support:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html
    Click the Chat Now button at the end of the page and talk with a live agent who would resolve it ASAP.
    Or get help from http://helpx.adobe.com/in/contact.html.
    Regards,
    Ashutosh

  • My iPad2 was stolen.  How do I get the serial number?  I have the IMIE number.

    Any ideas?

    If it was registered to your account then you can get it from your support profile : https://supportprofile.apple.com/
    If not then if you have a backup of it on your computer's iTunes then go into Edit > Preferences (iTunes > Preferences on a Mac), select the 'Devices' tab on the preferences popup and hover your mouse pointer over the iPad's backup - you should get a popup with the serial number on it

  • My hard drive crashed and can not find my serial number

    I work for a corporate company and my Hard drive crashed recently. Not sure which package I used, they recommended that I ask on here if someone can retrieve my serial number.

    Cloud programs do not use serial numbers... what program did you have?
    Does your serial number show on your account page?
    https://www.adobe.com/account.html for serial numbers on your Adobe page... or
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Need to move Acrobat Pro to new PC, can not find license serial number. Suggestions?

    Is the license key stored in one of the installation files; I need to move the version to a new PC.

    Hello,
    Please check this article- http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Regards,
    Deepak

  • I can't find my serial number for my lightroom 5 i bought online

    I can not find my serial number for my lightroom 5 i downloaded and i need it for some reason when i did the latest update now its asking for my serial number

    https://helpx.adobe.com/x-productkb/global/find-serial-number.html
    May I suggest that you develop a method of storing your ALL of your serial numbers (and other important data) so that you can find them when you need them? After all, you paid money for this.
    By the way, if you downloaded the Creative Cloud version of Lightroom, that's the wrong version and could cause this problem. You want the standalone version of Lightroom: http://www.adobe.com/downloads/updates.html

  • Can I find my serial number in my software somewhere?

    I have CS6 on my laptop and need to download it on my desktop, but can't find the serial number. I have the original download disk, but the serial number isn't included on it. It's an education version and I got it while at my last school and can't get into that email account anymore to find the activation email. How do I find my serial number?

    Does your serial number show on your account page?
    https://www.adobe.com/account.html for serial numbers on your Adobe page
    If not, This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Hello. My trial version of  PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative

    Hello
    I have used the trial version of Dreamweaver and Photoshop; Both have then expired. When I try to purchase an yearly suscribption, during the process, there is step 3 which ask le to enter the serial number, but I do not have access to these number anymore. What should I do?
    Thnaks

    Hello
    Your answer is not fixing the pb I’m facing; Attached a screen shot of the issue I face.. Can you help urgently please? thanks
    Le 17 avr. 2015 à 18:57, jomarielawrence <[email protected]> a écrit :
    Hello. My trial version of  PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative
    jomarielawrence <https://forums.adobe.com/people/jomarielawrence?et=watches.email.outcome> marked Sumit Singh <https://forums.adobe.com/people/Sumit+Singh?et=watches.email.outcome>'s reply on Hello. My trial version of  PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative <https://forums.adobe.com/thread/1819540?et=watches.email.outcome> as helpful. View the full reply <https://forums.adobe.com/message/7447312?et=watches.email.outcome#7447312>
    Marked as helpful:
    Hi Jean,
    Please refer the solutions given in the following help article.
    https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html <https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html>
    Hope this helps.
    Regards,
    Sumit Singh
    Following Hello. My trial version of  PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative <https://forums.adobe.com/thread/1819540?et=watches.email.outcome> in these streams: Inbox

  • I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements?

    I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements? Thank you.

    My guess is that you won't be able to do much if you threw away the serial number before using it.  The serial number will not have been externally visible on the box though... doing that would make it available for use by anyone who sees the box in any store.
    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    If you remain unable to locate the serial number you might need to head back to wherever you purchased the product to confirm whether or not you might have thrown out the serial number or if it could even possibly have never been provided.
    Beyond that you need to resolve serial number issues with ASdobe Support directly.  Here is a link for chat:
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I ordered Adobe XI pro last year and need to reinstall it.  I cannot find my serial number. I downloaded the software online.  Can you look up my order. I ordered it last year around this time.

    I ordered Adobe XI pro last year and need to reinstall it.  I cannot find my serial number. I downloaded the software online.  Can you look up my order. I ordered it last year around this time.@

    Once you get your S/N and download the software, back them up to a CD or backup HD. Not doing that is like purchasing a CD, installing software, and tossing the CD in the trash.

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