I can not get into my paid for PDF program-

Hi- I am having a great deal of hardship in trying to use the PDF program I signed up for- I may be at fault since I was able to open the startup etc. and now can not- I deleted an older PDF program I had and I may have deleted a part or all of my Adobe PDF as well- I talk with your support person- order #185313234 and found it very difficult to understand his help {broken up language} I just want to get into this paid for program and I would like to get to it thru two defferent e-mail addresses if possible- [email protected] & [email protected] - I have had these for my past business of over 50 yrs. & don't want to give them up- I do from time to time consulting since I am a graduate Architectual Engineer- Please help me out- in english- I am going to try and reset my computer to a few days ago and see if I can get the PDF program back- Bill Carr

You can subscribe with only one email address. But this is just what you sign on with. Check your receipt to see which one you used to purchase with. No need to give up any others.

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