I can not start up airport time capsule.

The problems seems to be internet connection. my modem is working properly, ethernet cable is connected from the modem to the WAP ethernet at the airport TC. I reset both systems to check compatibility nothing happens.

Ok.. wifi is working so the basic TC is operating.
What is the modem? If it is a cable modem did you power cycle it for at least 30min off.
You cannot simply change devices on a cable modem.. the Cable system registers the first client and assigns it the public IP address. You MUST force the cable ISP to release this address so it can be assigned to the TC.
Sometimes 15min is enough.. sometimes overnight is needed. Who is your ISP?
Sometimes you will need to call your ISP and get them to reset the modem port.
Some cable modems are a real pain.. eg SB6121 or 6141. That is why the model of the modem is important.
Keep telling us more info..
A screenshot of the TC settings for internet can also help.

Similar Messages

  • Can not connect to airport time capsule

    Here is what the current situation is:
    I can setup the Airport Time Capsule (3GB) form my Mavericks 10.9.4 MacBookAir 2013 using AirPort Utility. However, after setup, I cannot connect to the time capsule using many of the standard ways. Trying both connections of wired and wireless. I have tried:
    1. Connecting to the Time Capsule using Time Machine (which I can see the Time Capsule Drive as a selection), and I always get the error "There was a problem connecting to the server “XXXXXX”. Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator."
    2. Using Finder side bar under Shared (which I can see the Time Capsule Drive as a selection), clicking on it, always says Connection Failed at the top of the window. Clicking the Connect As... button results in the same error message as #1.
    3. Using Finder, connect to server option, entering the name of the time capsule with .local at the end, and using the ip address and it always returns the same error as #1.
    Trying option #3 and looking at the Console for error messages always produces these two messages:
    Date Time NetAuthSysAgent[1093]: ERROR: AFP_CreateSessionRef - AFPLoadModules failed 22
    Date Time NetAuthSysAgent[1154]: NewAFPLoadModules: bootstrap_look_up failed Unknown service name
    Any help would be much appreciated. My computer has security scripts run on it that my company wrote inhouse and not sure exactly what is locked down and not locked down. Thank you.

    Using method 3.. try
    SMB://TCname.local or SMB://TCIPaddress (I hope obvious you replace with actual name or actual IP).. Please use names that are SMB compatible.. ie short, no spaces and pure alphanumeric.
    No luck try CIFS:// etc.
    This forces it to SMB1.
    No luck ping the TC in terminal.. does it respond??
    Do you have ipv6 set ot link-local only in the computer??
    Your company may have locked you out.. I would not be surprised. Are you running a vpn on the computer whilst trying to connect to the local network. That will fail and the ping test will show you why.
    Date Time NetAuthSysAgent[1093]: ERROR: AFP_CreateSessionRef - AFPLoadModules failed 22
    Date Time NetAuthSysAgent[1154]: NewAFPLoadModules: bootstrap_look_up failed Unknown service name
    Interesting.. it is blocking AFP perhaps. AFP modules refused.. I do not know the errors well enough but if AFP fails there is a good chance TM won't work. So even if you can mount and access the disk I am not sure you can do TM backups.

  • How can i use the airport time capsule as a external hard drive?

    how can i use the airport time capsule as a external hard drive?

    Why do you recommend not place things like iTunes libraries or photo libraries on the drive? It was what I am looking for...
    I suggest that you ask the experts over in the iPhoto Support Community about their opinions on placing an iPhoto or Aperture library on the Time Capsule....even if you plan to use a wired connection for your Mac and the Time Capsule.
    But, if Terrence Devlin answers, be prepared for a lecture about why you should not ever do this.
    If you place the iTunes library on the Time Capsule, be prepared for iTunes to give you messages about not being able to find the library.
    In addtion, LaPastenague has the answer for you in a nutshell......corruption problems.
    Bottom line....the Time Capsule is for your backups.....not "everyday" files and especially not libraries.

  • External hard drive is not working on airport time capsule even after 7.7.2 firmware update.

    External hard drive is not working on airport time capsule even after 7.7.2 firmware update.
    I have the latest Airpor Time capsule 2gb. I specifically bought it so that I could have an external hardrive set up to wirelessly house my itunes library and movies. When i connect the drive, all i get is that the disk needs to be repaired.
    the drive can works fine when connected to the macbook pro and I have run the verify and repair features in disk utility. I have also reset the airport timecapsule as well following these changes and still no change.
    The 7.7.2 update says that it addressed the usb issue of not showing the drives but there are still problems as I cannot get it to appear.
    Please help.
    Thanks

    How is the hard drive formatted?
    Have you tried using a powered USB hub with the drive when it is connected to the Time Capsule?
    (The USB port on the Time Capsule is borderline as far as power is concerned....you may need to use a powered hub.....even if the hard drive has its own power supply)
    If the drive is formatted correctly....and....it has ample power, it will "show up" when you open AirPort Utility, click Edit, then click the Disks tab at the top of the next window.
    In the example below, my Time Capsule drive is named "Backups" and another drive named "WD Drive" is connected to the USB port on the Time Capsule.
    You should see the name of your Time Capsule drive (named "Data" unless you have changed the name) and the name of the USB drive if you perform the same check.
    What do you see?

  • HT201250 What if Time Machine can't find my airport time capsule?

    I can't find my airport time capsule on my computer... I need help in order to reach documents saved on my airport time capsule used as an external hard drive... Please help!

    Is it listed in the sidebar of a Finder window, under SHARED?

  • My iPad and iPhone are not seeing my airport time capsule

    MY iPad and iPhone are not seeing my airport time capsule.

    You cannot back up directly to a Time Capsule from an iPhone.
    iOS backups are done using either iCloud or iTunes as documented here:
    iOS: Back up and restore your iOS device with iCloud or iTunes

  • How can I access my Airport Time Capsule from a remote location?

    I have my 2 TB Airport Time Capsule connected to my home wireless network and I have heard it is possible to access my information stored on it from anywhere, but I have no clue how to do this.

    Frankly, this is not easy, and not for the faint of heart.  Having someone to help who has done this will save you a ton of time and headaches.
    Set up and use Back to My Mac - Apple Support
    Before you do anything though, Back to My Mac assumes that you have a simple modem......not a modem/router that is often provided by Internet Service Providers to their customers.  A modem/router.....also called a gateway.....will not allow Back to My Mac to work correctly, so if you do have a modem/router or gateway device, you will need to speak to your service provider to find out if they can provide you with a simple modem.
    A simple modem will look something like this:
    A modem/router or gateway will look something like this:
    Having said this, personally I use another method called Port Mapping to allow my Mac...or an iPhone or iPad connect back to the Time Capsule at home when I am traveling.  But, this is even more complicated than Back to My Mac, so BTMM would be the place to start for most users.
    If things look intimidating on first pass and you can locate a good tech to set things up for you, that would be money well spent.

  • I have 2 macs and 2 PC laptops in my home wireless network.  Can I use the Airport/Time Capsule hard drive to back up all 4 machines?  I know that I will have to use different back up software on the PCs, but is it possible over the wireless network?

    I have 2 macs and 2 PC (Windows 7) laptops in my home wireless network. (The iMac is hardwired via ethernet to the Airport/Time Capsule; the others are wireless connections using Airport).  I want to use the hard disk drive in the Time Capsule as a network backup drive for all 4 computers.  Is this possible?  Could someone help me by telling me how to configure it?  I know I will have to use different backup software in the 2 Windows 7 Laptops?  Do I need to use the Windows backup software, or can I use a third party program like Acronis True Image?  Thanks in advance for the help

    It is your fault, pondini.. all your fault.
    I read of all the things that go wrong restoring Time Machine backups.. particularly stupid things like mail, photo libraries don't go back.. etc. And looking through the incredible number of issues people have here, when their Mac finally takes a dive how hard it is to restore.
    I restored a test hard disk from a TC.. and it takes ages and ages to even make up its mind to start.
    I worked in computer support for ages, but not Macs.. so my experience is ghost.. ghost images.. on large commercial server setups, can stream restore to multiple computers at once.. even doing it computer by computer the image is simple as network boot to restore. But ghost went the way of Symantec.. sigh!! And was destroyed.
    A product like clonezilla, Free linux boot cd.
    http://lifehacker.com/5078397/clonezilla-backs-up-and-restores-your-disks
    Can backup a Hard disk in just about any format.. yet to try it on a Mac to a TC.. but I will. Boot from CD.. instead of your lost Lion partition which no longer exists (because the hard drive had to be replaced) and the DVD they no longer give you, and restore the entire hard disk in a couple of hours .. to the exact image at the point you made the clone.. in any format, with any partitions.
    My bet is that it will kill TM .. but you could be right.
    It is just the prospect of all those permission changes, photos and mail libraries etc that worry me.

  • I can't get my airport time capsule to connect to the internet

    I can't get my new airport time capsule to connect to the internet. It works fine with my linksys router

    We cannot help with that amount of info..
    What internet type and modem do you have? Exact modem make and model may help.
    Is the linksys router also the modem? You do know there is no modem in the TC?
    How is the Linksys authenticating if it is plugged into the modem??
    If cable did you shut down the cable modem for at least 20min to change the router.. this is always required with cable system.. often the time is longer.. one hour or overnight even.

  • Can I use the Airport Time Capsule Wirelessly without being connected to my router/mac by ethernet?

    Hey
    I've recently bought a 3TB Airport Time Capsule, with the sole intention of being able to perform wireless backups.
    Is it possible to perform these wireless backups without being connected by ethernet to my modem/existing router?  I don't want to use the time capsule as a replacement for my existing router (at this stage) - just for wireless backups of my Macs.
    If this is not possible, or practicable, are there other alternatives that I should explore? (non-cloud)
    Thanks in advance
    Steven
    PS
    Boring background:
    I'm in a rental property with a woefully inadequate number of plugs in practical places. In addition there is only one phone socket. The result being insufficient safe space to have the existing router, and the Airport TC along with the existing electrical items.

    Unfortunately, Apple designed the Time Capsule to connect to a modem or modem/router using an Ethernet connection.
    If you do this, you do have the option of turning off the wireless on the Time Capsule and using your existing wireless for backups. Backups will be automatic this way, in the background. The Time Capsule could be located anywhere an Ethernet cable will reach.....up to 300+ feet or about 100 meters.
    The other option.....not recommended and not convenient at all.....is to set up the Time Capsule......without an Ethernet connection and then have the Time Capsule provide a wireless network that would not have Internet access.
    So, when you wanted to back up, you would have to manually "switch" to the Time Capsule network for that process, then once the backup was done, manually "switch" back again to your normal wireless network for normal operations.  A real mess, not to mention the possibility of wireless interference between the networks that may create other issues.

  • Windows 8 not printing on Airport Time Capsule

    Windows 8 will not connect with a printer through the Airport Time Capsule.

    Ok, thank you.
    I am assuming that this printer shows up correctly on the Printer tab in the AirPort Utility ... correct?
    Have you updated the Windows 8 version of the printer drivers from the manufacturer's support site yet? If not, please do. If, per chance, HP does not have Windows 8-specific drivers for this printer may be an indication that it is not supported, especially when connected to an AirPort router.
    Finally, have you installed Bonjour for Windows on your laptop? If not, please do.

  • I updated to 10.8.5 and can't use my Airport Time Capsule anymore

    After updating I can't access my backupfile and automatic backup fails.

    It seems that after updating to OS 10.8.5 my Airport Time Capsule (the newest model) only works with WIFI in
    5 GHZ mode. The only problem is now he makes a complete new backup.

  • Can I make my airport time capsule into ONLY a external hard drive?

    I currently live in Japan and we recently bought a wireless plan through a Japanese company which provides their own modem. You basically connect this modem into the power and WHALA instant internet. It does not allow me to use my airport as router, but I still need to back up all my info since i only have a mini mac which hardly has space, into my time capsule. I really want to keep my time capsule because eventually we will move back to the states and I know i'm going to be right back on it.

    As long as the router has ethernet ports you are fine.
    Plug the TC WAN port into the router and set the TC to bridge mode .. all will be good.
    On the other hand if the ISP has provided you a wireless only device you will find it very hard to setup the TC. It cannot readily join a foreign router (non-apple that is).
    In this case, plug the TC directly into your mini by ethernet. And then use it without wireless. (keep the wireless for your internet connection). You might need to do a bit of fiddling .. I can give more details on how to do this setup. But I must say for now it is probably easier to put the TC away and just buy a USB drive. Faster, and much more reliable using a directly connected drive.. especially if the Mini is 2012 model with USB3 ports. But even USB2 is faster than TC.

  • Time machine back ups can not be found in Time Capsule

    Hi
    My time machine stopped worked a few weeks ago. It started showing an error indicating that sparse bundle couldnt be found. I could still see the 'Time machine backups' drive in Finder, but after a few days, it stopped showing it. Previously to it, I had started using some spare space within the Time Capsule as extra space to save some data. So now, I can only see that folder I used to save some extra data, but not a trace from the 'Time machine backups'. But I can see i have only 600 Gb free in the Time Capsule when it is 2 Tb and my data takes about 300 Gb.
    Anybody can help here?
    I am running Lion and have the 2Tb Time machine (bought 1 year ago)
    Ta

    Have you done a simple reboot of everything. The TC first and then the whole network, restart in correct order.. Modem.. TC.. clients.. with 2min gap.
    A lost sparsebundle should then be found.
    Otherwise look at some of the stuff from Pondini, as this is fairly common issue. More common lately on Mountain Lion but it did also affect lion.
    Look at C12 and C17 as these are the most common ones.
    http://pondini.org/TM/Troubleshooting.html
    Come back to us if you have issues having done the above.
    One important question.. did you put this extra data inside the sparsebundle.. or in a separate directory under data on the hard disk.. if you put it inside the sparsebundle of TM.. you will have totally messed up the backup.

  • Can Not Unlock Files on Time Capsule

    When replacing an external disk drive, I copied over 180 G of mp3 files from an external drive to my Time Capsule into a data folder (not backed up with time machine). After coping them to a new external drive I attempted to delete the files on the Time Capsule only to discover they are all Locked and can not be deleted. When I try to change unlock under "get info" as an admin, it will not unlock. I've read I can sudo chflags for a single file, but I have over 45,000 files. What is the better way?

    +Can I reset the drive and erase everything? I can't see the TC in Disk Utility.+
    Are you saying you want to erase the drive on the TC? You don't do that with Disk Utility, you use AirPort Utility.
    Airport Utility - Manual Setup
    Click the Disks icon in the row of icons
    Click the Disks tab below the icons
    Click Erase
    The Quick Erase will only take few minutes. Zero Out will take several hours or more depending on how much data you have on the drive.
    And, it goes without saying that you should check to make sure that you don't need the files on the TC as everything will be erased.
    Post back if you need to reset the TC back to factory defaults. This won't erase the drive, but it will clear any configuration settings and set them back to defaults.

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