I can not use FaceTime

I open FaceTime and gets me off the page to enter your credentials.
I enter the credentials , until you get to [email protected] credentials.
I enter the credentials and comes out as [email protected] as verified.
The interface of FaceTime is in Italian , and I click on " avanti" ( = continue or forward ) .
After a few minutes of checking , returns the page to enter credentials with the shot of the password.
1 ) The password is right because it is the same with which I log in to write here
2) The system ( 10.9.1 Mavericks ) has just been installed, the permission are in order, and the boot disk has been checked
3 ) There is no firewall like little snitch in the system
4) My girlfriend says that with the iPad I am not available
What can I do ?

Are you trying to Facetime with the computer? If so, you would need to be looking into the forum for the computer you are using. This is the iPhone forum. If you identify your system, I can ask the moderator to move your post.

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