I can successfully log into this website but when i try to open messages or test results from the menu I am immediately kicked out saying session timed out.

I called the customer support line for website. They had me try to open using Internet Explorer, and it works perfectly fine.
I recently changed from Windows 7 to Windows 8, and am back to Windows 7 again via system recovery discs. I did not have this problem with the website using Firefox prior to switching and switching back. Is there some sort of security setting that I am missing? I am not having any problems using other login and password protected sites that I use.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
*https://support.mozilla.org/kb/how-clear-firefox-cache
*https://support.mozilla.org/kb/Deleting+cookies

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HT5103 I downloaded a trial version of Final Cut Pro X directly from the Apple website but when i try to open the file, a message is displayed saying 'legacy file should be converted' what can I do to fix it?

I downloaded a trial version of Final Cut Pro X directly from the Apple website but when i try to open the file, a message is displayed saying 'legacy file should be converted' what can I do to fix it?

Where did you download it from exactly? URL.
Exactly what computer is this.

I have CS4 In design but when I try to open a certain file I get the answer that all plug in´s is not in my program. How can I update my plug ins?

I have CS4 In design but when I try to open a certain file I get the answer that all plug in´s is not in my program. How can I update my plug ins?

<moved from Downloading, Installing, Setting Up to InDesign>

I recently updated my macbook, i don't know if that has any effect to my recent problem, but when i try to download and save .mp3 files from the internet, like i have done in the past, it downloads but not as an mp3 file, its "blank"

i recently updated my macbook, i don't know if that has any effect to my recent problem, but when i try to download and save .mp3 files from the internet, like i have done in the past, it downloads but not as an mp3 file, its "blank" and when i try to open it, i can't? I NEED HELP !

Here is the download page

I am trying to use the new iwork beta tools on iCloud. I currently have 10.8.4 OSX on my iMac and 6.0.5 version of Safari, but when I try to open documents on my iphone in the cloud it tells me my browser isn't supported

I am trying to use the new iwork beta tools on iCloud. I currently have 10.8.4 OSX on my iMac and 6.0.5 version of Safari, but when I try to open documents on my iphone in the cloud it tells me my browser isn't supported

Note that iWork for iCloud is only designed for PCs and Macs > http://support.apple.com/kb/HT5779
To access to your iWork documents on the iPhone, install Keynote, Numbers or Pages from the App Store

How do I change the Apple ID that the AppStore on my iPhone defaults to? In settings I am logged into one account, but when I try and update various Apps from within the AppStore the default account that comes up, asking for my password, is different.

Eg, the phone automatically brings up an old (defunct) AppleID account login every time I try to update my Apps. I don't know the pword for this account, nor does it have current data about me.
But when I go to settings: store it shows me logged into the correct account.
I have already tried:
logging out and logging back in
downloading a new App from within AppStore (in that case it doesn't ask me for my password or bring up the old AppleID)
Syncing the phone, confirming that I have the right AppleID account set up on iTunes
I don't want to have to delete all my paid apps just because I downloaded them long ago with an older Apple ID.
Help please!

The very similar situation with mine:
https://discussions.apple.com/thread/3492726
I can't find any solution. I don't even remember when I changed my apple ID! So does that means I cant recovered my purchased apps from my " old" account? I am totally innocent, for I did not intend to "Change" my account name

I have an IPod Nono 2 Gen when connected to Itunes it shows up but when i try to open it it just disapperas from screen and I have to reconnect ipod to get it back. Also I cannot find my Ipod in the Device Manager on my PC, Can anyone help please

My IPOD Nono 2nd Gen showes up in ITunes but when I clike on it it just disapears and the only way to get IPOD Icon back is to disconnect it from PC then reconnect it when agin the icon apperas but when selected just disapears. Also I cannot Find the IPOD in the device Manager on PC not sure if this is cause of problem. The IPOD worked OK up to 4 weeks ago Can any one help please?

Try one or more of the following:
> Restart Your Computer
> Uninstall and Reinstall iTunes
> Reset iPod (nothing will get deleted)
> Look in My Computer (Windows 98, XP) OR Computer (Windows Vista or 7) and see if your iPod is in there.
In some cases (and this happened to me before) plug your iPod in and out your computer a few times. It should get it going. If not, then I strongly recommend starting your computer.

So let me get this straight. I own 5. And I own 6. But when I try to open 6 am being prompted for my subscription info. When I ask for support I get referred to a forum. Remember, two licenses. Oh and since I started the project in 5, It's repeatedly fail

I own 5. And I own 6. But when I try to open 6 am being prompted for my subscription info.Otherwise am locked out. When I ask for support I get referred to a forum. Remember, two licenses. Oh and since I started the project in 5, It's repeatedly failed to manually save, the audio just disappears, it loses the program monitor, fails to save renders, timecode window burn doesn't work, and that's just for starters.
Thanks Adobe.
What makes you people think this is acceptable?

If you have the serial number version of CS6, and you have ever had even a Cloud trial installed... read Cloud takes over https://forums.adobe.com/thread/1584746

I can successfully log into my you tube acct. on my PC, but the IPad youtube app will not recognize my login.

I can successfully log into my you tube acct. on my PC, but the IPad youtube app will not recognize my login.

First, check the caps lock on your PC keyboard. I know this sounds a bit silly, but we've all done it. If it turns out caps lock was on, then just enter all caps on the iPad.
If that's not the problem, try opening Notes and type your password sonyouncan see it. If you're not getting what you expect, try slowing down.
Let me know how that goes, andvI'll try to come up with a few more troubleshooting options.

I created an account on Adobe website, but when I try to log into Adobe Licensing Website (LWS)

I created an account on Adobe website, but when I try to log into Adobe Licensing Website (LWS) in order to install Adobe Acrobat X1 Pro is states I am not a valid user. I have serial number for install.

Account on Adobe website is different than on Adobe Licensing Website(LWS).
Account on www.adobe.com is an account for individual however the account on LWS is
mostly corresponding to an organisation or a company and they hold the permission to access this account.
They assign specific people witin their organisation to have access this account.
You cannot login LWS using your individual account login.

Every month $10 is taken from my account to have photoshop on my computer, they also took it out this month, But when I try to log into photoshop on my computer it keeps saying go to account to renew membership, but I am already being charged every month.

Every month $10 is taken from my account to have photoshop on my computer, they also took it out this month, But when I try to log into photoshop on my computer it keeps saying go to account to renew membership, but I am already being charged every month.

Point your browser to http://www.adobe.com Sign in there to your user id that has the subscription and use this link https://www.adobe.com/account/my-products-services.html. Make sure your using the Account with the subscription it should show using that link...

My iPad iTunes store isn't working.. When I add a wifi I can't get into any websites and when I turn the wifi off I can but without wifi I can't download on iTunes :/

My iPad iTunes store isn't working.. When I add a wifi I can't get into any websites and when I turn the wifi off I can but without wifi I can't download on iTunes :/

Ashotiffo wrote:
My iPad iTunes store isn't working.. When I add a wifi I can't get into any websites and when I turn the wifi off I can but without wifi I can't download on iTunes :/
When you add a WiFi you can't get into any websites??? But if you turn WiFi off you can access websites?
You can access websites without WiFi? Do you have a 3G/4G iPad?

1st-I was able to log into my account but was not able to open any applications, tried another account and same thing. was able to log out and restart but now am unable to use mouse. g5 dual core

1st-I was able to log into my account but was not able to open any applications, tried another account and same thing. was able to log out and restart but now am unable to use mouse. g5 dual core, can't remember the os without seeing it.

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Let us know how far you get, or results.

I bought an eBook from iTunes. I can view/read it perfectly on my iPhone but when I try to open the eBook file on my iPad, I get the error message, "Cannot open book. This book is protected by an incompatible technology." Any ideas for me? thx

i bought an eBook from iTunes. I can view/read it perfectly on my iPhone but when I try to open the eBook file on my iPad, I get the error message, "Cannot open book. This book is protected by an incompatible technology." Any ideas for me? thx

Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry.

After updating my MacBook Pro to yeosemite I want my old screen saver picture back. I did a full back up before the install. I found the "Settings" folder in Time machine but when I try to open it I get an error message saying "You can not open this

After updating my MacBook Pro to yeosemite I want my old desktop picture back. I did a full back up before the install. I found the "Settings" folder in Time machine but when I try to open it I get an error message saying "You can not open this folder. It is in TimeMachine".

Can you browse the Time Machine drive from Finder?
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I can successfully log into this website but when i try to open messages or test results from the menu I am immediately kicked out saying session timed out.

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