I can't access my iCloud account because my primary email is dead. I want to change my ID for the one associated with my current email address.

I can't verify my icloud account because the email associated with it got deleted in a messup by the email provider. I made a new ID with another email address, but I don't seem to know how to set it as my iCloud account. Apple insist on asking me a password for my old account, I enter it, but it says it is incorrect. I have tried to fix it, and apple knows it is there as it appear on the list of apple ID's, but doesn't recognice the password and when I try to reset the password it gets me to my new account, which needs no resetting.
All I want is to get rid of that old account and replace it with my new one in order to use the cloud, but it seems I am stuck with a non funtioning user ID. I have tried everything there is on this pages, but nothing works.
Please, tell me, step by step, how can I remove the old user ID from the icloud account for good and replace it with my new ID on all my devices.
Thank you.

Welcome to the Apple community Yao.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Similar Messages

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  • Can I access my iCloud account on a Samsung Galaxy Android Phone?

    Question stated above!

    I've been playing with a Galaxy here at work and here's what I've found so far - please feel free to jump in and suggest alternative methods to configure or access the various icloud components.
    So the original Q: Can you access your icloud account on Android?
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    I was able to setup my e-mail using the IMAP settings published here:
    http://support.apple.com/kb/HT4864
    Be sure to setup the account manually - and note if you have trouble using SSL try TLS (that worked for me)
    Address book is a no go so you'll have to use iTunes to sync all your contacts over to Gmail - if you still have an iPad it means managing contacts in two places though .  Same goes for your calendar - transfer it to Gmail and forget about iCloud's calendar.  Nice instructions here: http://howto.cnet.com/8301-11310_39-20064060-285/how-to-switch-from-iphone-to-an droid/
    iWork is an Apple proprietary bit so don't expect much there.
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  • I can't access my itunes account because my aol account is not active, how do i change my user name using gmail?

    I can't access my itunes account because my aol account is not active, how do i change my user name using gmail?
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  • My first apple id is wrong because my email address was wrong!I can not delete my icloud account because my email address is wrong! Help me please

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    I can't access my itunes account because it says i have too many devices attached to it. I need to clear some if the devices that are associated with my account?

    Welcome to the Apple Community.
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  • I can't access my icloud account , please help

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