I can't download apps or music on my iphone4s. The loading blue circle keeps revolving but won't let me enter my password. Was working fine one day, then next it's not.
I can't download apps or music on my iphone4s. The loading blue circle keeps turning and it won't let me enter my password. Any suggestions? Was working fine one day then the next it's not.
Hey, I understand how ****** off you must be at getting bounced around . It most likely has something to do with some port being blocked by your internet service provider or on your router. http://support.apple.com/kb/TS3297 lists ports 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999 as ports that need to be open for you to connect to the itunes store. I would recommed contacting your isp and making sure that they are not blocking anything (in a nice unaccusing way, you never know, it might not be their fault), or if they can help you determine if your router is the cause. Before you do that you could also make an appointent with the genius bar at your apple retail store to make sure you can connect to the itunes store on their network, although if you can connect to wifi through safari, it probably is not related to the wifi hardware of your device.
As last ditch efforts, I would try updating your device http://support.apple.com/kb/HT4623 (I recommend backing-up your device http://support.apple.com/kb/HT1766 and any itunes purchases http://support.apple.com/kb/HT1848 just to be sure). If that doesn't work, I would restore it and set it up as a new device through itunes on a computer, that will wipe out any problem software and install the operating system as new, you can then test it to see if the issue was related to any software you had on it.
Let us know what you decide to do and if any suggestions helped. Good luck.
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Try to download app, iPad tells me to upgrade to iOS 5.0 or higher, but won't let me upgrade.
When I try to download an app, my iPad tells me to upgrade to iOS 5.0 or higher. When I try to, however, it does not allow me to. I cannot download any apps. Any solution?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 6.1.x
iPhone 4S iOS 6.1.x
iPhone 5 iOS 6.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 6.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1.x
iPad 3 iOS 6.1.x
iPad 4 iOS 6.1.x
iPad Mini iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
I tried to email a photo yesterday (on gmail). It asked for a password (never done that before), and I put in my computer password, and it rejected it. Came up with OK or Cancel. OK, box went away. Cancel, it said do you really want to delete this email. It would not come up with another box. I think I was supposed to put in my gmail password probably. I can still use regular email, but can't send a photo, the same thing keeps happening. I even turned off my computer thinking that might reset it. I cannot figure out where this password thing came up. I checked the preferences, nothing there except requiring password for other people to see my photos, which is not checked. I am stumped.
Actually, no it doesn't. You can email a photo with Gamil via any Mail client and/or web browser.
iPhoto Menu ->
Preferences ->
Accounts ->
Delete and recreate your email settings.
Alternatively, use Apple's Mail for the job. It has Templates too - and more of them. -
So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I can't download apps, or update to mavericks in the App Store. It just keep, "loading" doesn't matter what wifi I'm on...
It's hard to tell what's wrong with your Apple ID. Maybe the country you have registered is different from what your friend have registered. Apps are available differently in different areas. That's what I see.
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I have an apogee ensemble that I am using with Logic that was working fine 2 days ago but now it is seeing the apogee but giving me a conflict era and I can't get sound through my mixing board. What could be causing it, I haven't changed any settings
OK, but in my ipad, the apple id i have in itues is already the one iwant to have, but th one i used to sin in for i-coud is the other one. Any tip as to how to change the apple id for icloud and any idea how to know what apps i bought with the other apple id so as to delete them from my ipad to avoid being asked to enter another apple id every time they get updated? thanks!
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iPad was working fine yesterday - day 3 being in London - but is not picking up carrier today - what can be done?
Are you referring to wifi or cellular?
Cheers, Tom -
Dreamweaver suddenly stopped connecting to website, fine one day then cannot connect the next. I can connect using CUTE FTP any suggestions what has stopped Dreamweaver from connecting?
Have you tried clearing DW's program cache yet? That's usually my first step if something "just started happening"...
Deleting a corrupted cache file
Server updates can cause DW to need a setting change. Have you already tried toggling Use Passive FTP in your site settings yet?
Has anything changed on your local network, like an update to a firewall?
If you are connected via wireless router, a low likelihood but possible thing to test would be a wireless router problem. Try connecting the computer directly to your modem, bypassing the wireless router (if you aren't using an all in one modem/router setup) to see if that makes any difference. -
Please help... I have an iPod touch. The iMessage was working fine... all of sudden I am no longer able to send and recieve messages.
Thank you all! I had reset/changed my iPod touch i.d. a few days ago and did not follow through with changing it for the message app. Tell your girl to go to Settings... Messages... Send & Receive... tap on it to verify i.d.
Thanks again! -
My ITunes was working fine on my computer (Windows 7). It would not open so I re-installed it. It still will not open...any ideas? Thank you
I'm am assuming you are using a windows PC. If so these steps may help you tremendously. Step 5 is usually the culprit.
http://support.apple.com/kb/ts1538 -
Anyone having trouble with iCloud? It first started on my iPhone5; it's not connecting to iCloud. Tells me I need to reset my password, but won't let me reset my password
All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.
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When I try to download either an App from the App Store, or a song from the iTunes Store, it try's for about 5-10 minutes to download, while (in the case of an App download) the icon reads 'Loading...' and the progress bar slowly fills to half way before stopping and receiving an error messages that says 'Unable to download application. "Application" is unable to be downloaded at this time'.
I've tried reseting my iPod, router and modem. My Internet connection is perfectly fine, I've tried it on another network also, and it works perfectly on my iMac, and on my family's iDevices.
Is there something wrong with my iPod? Should I try sending it in to be fixed? Is there a setting under WiFi I should change?
Please help. It's less than three weeks old.Mybe a a bad iPod but first try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
HT201269 I cant download apps or music from itunes since the ios7 update
Since I updated im having problems purchasing apps or music on my iphone 4s
What happens when you try to purchase an app or music?
If there is an error message, what is the exact wording of the error message?
You need to provide more detail before someone can offer a solution. -
I need help reseting my security questions because i forgot them.
Go to appleid.apple.com and log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
This will generate an automated e-mail that will allow you to reset your security questions.
If you didn't set up a rescue email, you'll have to contact Apple Account Security. -
Please see title above
well, after about 10 minutes, iTunes decided to download iBooks again this time without error. I synced my iPhone and now it's there. Weird! Must have been a store glitch with that app for a bit.
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